Development and testing of a business process efficiency scale
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- Flie[ss], Sabine & Kleinaltenkamp, Michael, 2004. "Blueprinting the service company: Managing service processes efficiently," Journal of Business Research, Elsevier, vol. 57(4), pages 392-404, April.
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Cited by:
- Mashallah Valikhani & Ebrahim Hashempoor & Bahador Moradi Vastegani, 2015. "Investigating the Effect of Job-Related Motivational Factors on the Employee and Organizational Performance through Mediating Role of Organizational Participation (Entekhab Industrial Group Case Study," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(7), pages 1-16, July.
- Imran Ali (Corresponding Author) & Jawaria Fatima Ali & Dr Syed Hassan Raza, 2011. "Determinants of Public Sector Employee’s Performance in Pakistan," Far East Journal of Psychology and Business, Far East Research Centre, vol. 5(3), pages 23-29, November.
- Muhamamd Mudasar Ghafoor, 2012. "Role of Demographic Characteristics on Job Satisfaction," Far East Journal of Psychology and Business, Far East Research Centre, vol. 6(3), pages 30-45, January.
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More about this item
Keywords
Business process efficiency; employee performance; process efficiency scale;All these keywords.
JEL classification:
- M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
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