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A post-COVID-19 model of tourism and hospitality workforce resilience

Author

Listed:
  • Martins, Antje
  • Riordan, Tyler
  • Dolnicar, Sara

    (The University of Queensland)

Abstract

COVID-19 is proving more disruptive to tourism and hospitality than World War II. Workers in these industries are hardest hit because few of them had continuous employment contracts before the pandemic, instead relying on non-standard and contingent arrangements including self-employment, subcontracting, and casual work. Non-standard workers typically lack entitlements such as annual, sick and carers leave. Of all hospitality workers, 65% are non-standard workers. A 25% loading on hourly wages is designed to allow them to build a safety net, but this loading is insufficient to ensure workers’ livelihoods for an extended period of time without work. This research note proposes a new post-COVID-19 model of tourism and hospitality workforce resilience.

Suggested Citation

  • Martins, Antje & Riordan, Tyler & Dolnicar, Sara, 2020. "A post-COVID-19 model of tourism and hospitality workforce resilience," SocArXiv 4quga, Center for Open Science.
    • Handle: RePEc:osf:socarx:4quga
    DOI: 10.31219/osf.io/4quga
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    References listed on IDEAS

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    1. Andrew Stewart & Jim Stanford, 2017. "Regulating work in the gig economy: What are the options?," The Economic and Labour Relations Review, , vol. 28(3), pages 420-437, September.
    2. Dolnicar, Sara, 2019. "A review of research into paid online peer-to-peer accommodation," Annals of Tourism Research, Elsevier, vol. 75(C), pages 248-264.
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    Cited by:

    1. Parvaneh Sobhani & Hadi Veisi & Hassan Esmaeilzadeh & Seyed Mohammad Moein Sadeghi & Marina Viorela Marcu & Isabelle D. Wolf, 2022. "Tracing the Impact Pathways of COVID-19 on Tourism and Developing Strategies for Resilience and Adaptation in Iran," Sustainability, MDPI, vol. 14(9), pages 1-21, May.
    2. Mohammad Reza Davahli & Waldemar Karwowski & Sevil Sonmez & Yorghos Apostolopoulos, 2020. "The Hospitality Industry in the Face of the COVID-19 Pandemic: Current Topics and Research Methods," IJERPH, MDPI, vol. 17(20), pages 1-20, October.
    3. Hatem El-Gohary, 2020. "Coronavirus and Halal Tourism and Hospitality Industry: Is It a Journey to the Unknown?," Sustainability, MDPI, vol. 12(21), pages 1-26, November.
    4. Lim, Weng Marc & Yap, Sheau-Fen & Makkar, Marian, 2021. "Home sharing in marketing and tourism at a tipping point: What do we know, how do we know, and where should we be heading?," Journal of Business Research, Elsevier, vol. 122(C), pages 534-566.

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