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Measuring Good Administration

Author

Listed:
  • Schorn, Michael
  • Kaesmayr, Julia

    (University of Applied Sciences Ludwigsburg)

  • Steidle, Anna

Abstract

Although good administration plays a crucial role for a state to function, to date no comprehensive and accepted conceptualization exists. Scholars and policymakers, however, are depending on a comprehensive and valid set of criteria to assess the quality of administrations and the effects of reforms and interventions. To develop an appropriate conceptualization, we draw on literature from jurisprudence, administrative, political, economic, as well as social sciences. Applying Rossiter’s C OAR SE approach to ensure content validity, 30 constructs underlying good administration were derived. The items formulated to measure these constructs were empirically validated in an online survey with 519 case workers in German municipal agencies. Principal components analysis yielded four components, i.e., diligence/mission, efficiency, information, and responsivity/support. Thereby, it becomes apparent that some of the criteria used in the literature, such as proportionality, load on multiple components.

Suggested Citation

  • Schorn, Michael & Kaesmayr, Julia & Steidle, Anna, 2023. "Measuring Good Administration," OSF Preprints 9dt5c, Center for Open Science.
    • Handle: RePEc:osf:osfxxx:9dt5c
    DOI: 10.31219/osf.io/9dt5c
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    References listed on IDEAS

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