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“The benefits of PSM: an oasis or a mirage?”

Author

Listed:
  • Sahar Awan

    (Universitat Ramon LLull, ESADE Business School.)

  • Germà Bel

    (Department of Econometrics, Statistics and Applied Economics & GiM-IREA University of Barcelona. C/ John Keynes 1-11, 08034 Barcelona. Tel: 34.93.4031131 Fax: 34.93.4024573)

  • Marc Esteve

    (University College London & ESADE.)

Abstract

Scholarly interest in Public Service Motivation has yielded a vast amount of research explicating its benefits for public sector organizations; including increased employee job satisfaction, boosted individual performance, higher intention to stay with the organization, enhanced organizational commitment and organizational citizenship behaviour. However, a closer inspection of the literature reveals mixed empirical evidence for each of these impacts of PSM. We perform a meta-analysis on each of these five impacts of PSM in order to explicate the divergence in the results of the extant literature. We find evidence of the existence of a true effect for PSM over negative outcomes, organisational commitment and organisational citizenship. In addition, we also find that contextual variables, legal origin and corruption of the country, along with the measurement related variables, affect each of the five relationships in a unique manner.

Suggested Citation

  • Sahar Awan & Germà Bel & Marc Esteve, 2018. "“The benefits of PSM: an oasis or a mirage?”," IREA Working Papers 201825, University of Barcelona, Research Institute of Applied Economics, revised Oct 2018.
    • Handle: RePEc:ira:wpaper:201825
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    References listed on IDEAS

    as
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    More about this item

    Keywords

    Personal management; Public Administration; Public Service; Metaregression JEL classification:H83; H89; J68; M12;
    All these keywords.

    JEL classification:

    • H89 - Public Economics - - Miscellaneous Issues - - - Other
    • J68 - Labor and Demographic Economics - - Mobility, Unemployment, Vacancies, and Immigrant Workers - - - Public Policy
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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