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A Systematic Literature Review on Digital Resilience in Organizations: Towards a Conceptualization

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  • Jean-Julien Dupin

    (LEST - Laboratoire d'Economie et de Sociologie du Travail - AMU - Aix Marseille Université - CNRS - Centre National de la Recherche Scientifique)

  • Amandine Pascal

    (LEST - Laboratoire d'Economie et de Sociologie du Travail - AMU - Aix Marseille Université - CNRS - Centre National de la Recherche Scientifique)

  • Cécile Godé

    (CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon)

Abstract

The COVID-19 pandemic has been a source of major disruption for organizations and society. This dramatic situation urged the Information System (IS) community to further investigate how potentials of IS were used to cope with such shocks. In this paper, we respond to the recent calls in IS research for a better understanding of digital resilience (DR). The rapid and sporadic growth of knowledge on this emerging notion calls for a comprehensive review. Using a systematic literature review method, we aim to contribute to a clearer conceptualization of DR. First, we distinguish several levels of analysis on DR in the literature: resilience of the IS-user (RIU), resilience of the IT infrastructure (RITI) and resilience of wider systems (RWS). Second, different perspectives on DR are highlighted: resilience through digital and resilience to digital.

Suggested Citation

  • Jean-Julien Dupin & Amandine Pascal & Cécile Godé, 2022. "A Systematic Literature Review on Digital Resilience in Organizations: Towards a Conceptualization," Working Papers halshs-03959505, HAL.
    • Handle: RePEc:hal:wpaper:halshs-03959505
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-03959505
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    References listed on IDEAS

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    1. Paul, Justin & Criado, Alex Rialp, 2020. "The art of writing literature review: What do we know and what do we need to know?," International Business Review, Elsevier, vol. 29(4).
    2. Sein, Maung Kyaw, 2020. "The serendipitous impact of COVID-19 pandemic: A rare opportunity for research and practice," International Journal of Information Management, Elsevier, vol. 55(C).
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