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L'Utilisation De L'E-Mail Dans Le Controle Organisationnel : Le Cas De La Relation Superieur - Subordonne

Author

Listed:
  • Gwenaëlle Nogatchewsky

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

  • Samuel Sponem

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

Abstract

Cet article rend compte d'une recherche sur l'utilisation de la messagerie électronique (e-mail) dans la relation de contrôle hiérarchique. Trois caractéristiques de cette NTIC (caractère quasicontractuel, large diffusion et convivialité) expliquent que l'e-mail soit un outil de supervision pour les managers et un moyen pour les subordonnés de signaler leur travail, de se protéger et de se dédouaner.

Suggested Citation

  • Gwenaëlle Nogatchewsky & Samuel Sponem, 2002. "L'Utilisation De L'E-Mail Dans Le Controle Organisationnel : Le Cas De La Relation Superieur - Subordonne," Post-Print halshs-00584516, HAL.
    • Handle: RePEc:hal:journl:halshs-00584516
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-00584516
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    References listed on IDEAS

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    1. Frohlich, Norman & Oppenheimer, Joe, 1998. "Some consequences of e-mail vs. face-to-face communication in experiment," Journal of Economic Behavior & Organization, Elsevier, vol. 35(3), pages 389-403, April.
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    7. M. Lynne Markus & Daniel Robey, 1988. "Information Technology and Organizational Change: Causal Structure in Theory and Research," Management Science, INFORMS, vol. 34(5), pages 583-598, May.
    8. Glassberg, Bonnie C & Kettinger, William J. & Logon, John E., 1996. "Electronic communication: An ounce of policy is worth a pound of cure," Business Horizons, Elsevier, vol. 39(4), pages 74-80.
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    Cited by:

    1. A. Leclercq-Vandelanoitte & I. Henri, 2013. "Technologies de l'information, contrôle et panoptique pour une approche deleuzienne," Post-Print hal-00847720, HAL.

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