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From The Temporary (Re)Negotiation Of Norms Between Between "Carpoolers" To The Adjustment Of Their Behavior
[De La (Re)Negociation Temporaire Des Normes Entre « Covoitureurs » A L'Ajustement De Leurs Comportements]

Author

Listed:
  • Shérazade Gatfaoui

    (IRG - Institut de Recherche en Gestion - UPEC UP12 - Université Paris-Est Créteil Val-de-Marne - Paris 12 - Université Gustave Eiffel)

  • Léa Aguesse
  • Maëlle Derboeuf
  • Apolline Jouvet
  • Naëlle Plaine

Abstract

This research highlights the temporary (re)negotiation of formal, informal, individual or collective norms between drivers and passengers in the context of carpooling, as well as the resulting adjustment of their respective behaviors, which can take forms of deviance, during the provision of the service. It underlines the importance of taking into account the temporal dimension of the carpooling service to understand these phenomena, namely an upstream phase, a phase during and a phase after the service. This research also aims to lead a reflection on the managerial and societal levels.

Suggested Citation

  • Shérazade Gatfaoui & Léa Aguesse & Maëlle Derboeuf & Apolline Jouvet & Naëlle Plaine, 2022. "From The Temporary (Re)Negotiation Of Norms Between Between "Carpoolers" To The Adjustment Of Their Behavior [De La (Re)Negociation Temporaire Des Normes Entre « Covoitureurs » A L'Ajuste," Post-Print hal-03795639, HAL.
  • Handle: RePEc:hal:journl:hal-03795639
    Note: View the original document on HAL open archive server: https://hal.science/hal-03795639
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    References listed on IDEAS

    as
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    Full references (including those not matched with items on IDEAS)

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