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The shape of digital transformation : a systematic literature review

Author

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  • Emily Henriette

    (IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management)

  • Mondher Feki

    (IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management)

  • Imed Boughzala

    (IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], LITEM - Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) - EESC-GEM Grenoble Ecole de Management - UEVE - Université d'Évry-Val-d'Essonne - TEM - Télécom Ecole de Management)

Abstract

Digital market has never been so unstable due to more and more demanding users and new disruptive competitors. CEOs from most of industries investigate digitalization opportunities. Through a Systematic Literature Review, we found that digital transformation is more than just a technological shift. According to this study, these transformations have had an impact on the business models, the opera- tional processes and the end-users experience. Considering the richness of this topic, we had proposed a research agenda of digital transformation in a managerial perspective.

Suggested Citation

  • Emily Henriette & Mondher Feki & Imed Boughzala, 2015. "The shape of digital transformation : a systematic literature review," Post-Print hal-02387019, HAL.
    • Handle: RePEc:hal:journl:hal-02387019
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    Citations

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    Cited by:

    1. Imed Boughzala & Nesrine Ben Yahia & Narjès Bellamine Ben Saoud & Wissem Eljaoued, 2022. "Shape it better than skip it: mapping the territory of quantum computing and its transformative potential," Post-Print hal-03825319, HAL.
    2. Kupi, Maximilian, 2020. "Late to the Party? Agile Methods in British and German Government Institutions," SocArXiv 3j4sh, Center for Open Science.
    3. Somayeh Kariman, 2021. "Usage and Knowledge of Technological Advances in a Multi-Cultural Country: The Level of Digitalisation in the UAE, Dubai," Theory Methodology Practice (TMP), Faculty of Economics, University of Miskolc, vol. 17(01), pages 43-51.
    4. Prakriti Ghimire, 2021. "Digitalization Of Indigenous Knowledge In Nepal – Review Article," Acta Informatica Malaysia (AIM), Zibeline International Publishing, vol. 5(2), pages 42-47, August.
    5. Zarqa Shaheen Ali & Jiachen Song, 2022. "Digital Platforms and Real Estate Industry during COVID-19," International Real Estate Review, Global Social Science Institute, vol. 25(4), pages 499-523.
    6. Amin, Adnan & Shah, Babar & Khattak, Asad Masood & Lopes Moreira, Fernando Joaquim & Ali, Gohar & Rocha, Alvaro & Anwar, Sajid, 2019. "Cross-company customer churn prediction in telecommunication: A comparison of data transformation methods," International Journal of Information Management, Elsevier, vol. 46(C), pages 304-319.
    7. Tijan, Edvard & Jović, Marija & Aksentijević, Saša & Pucihar, Andreja, 2021. "Digital transformation in the maritime transport sector," Technological Forecasting and Social Change, Elsevier, vol. 170(C).
    8. Tommaso Agasisti & Federico Frattini & Mara Soncin, 2020. "Digital Innovation in Times of Emergency: Reactions from a School of Management in Italy," Sustainability, MDPI, vol. 12(24), pages 1-17, December.
    9. Marija Jović & Edvard Tijan & Doroteja Vidmar & Andreja Pucihar, 2022. "Factors of Digital Transformation in the Maritime Transport Sector," Sustainability, MDPI, vol. 14(15), pages 1-18, August.
    10. Kateryna Andriushchenko & Andrii Buriachenko & Olexandr Rozhko & Oksana Lavruk & Pavel Skok & Yaroslava Hlushchenko & Yelyzaveta Muzychka & Nataliia Slavina & Olena Buchynska & Viktoriia Kondarevych, 2020. "Peculiarities of sustainable development of enterprises in the context of digital transformation," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 7(3), pages 2255-2270, March.
    11. Scuotto, V & Nicotra, M. & Del Giudice, M. & Krueger, N. & Gregori, G.L., 2021. "A microfoundational perspective on SMEs’ growth in the digital transformation era," Journal of Business Research, Elsevier, vol. 129(C), pages 382-392.
    12. Francisco Javier Forcadell & Elisa Aracil & Fernando Ubeda, 2020. "Using reputation for corporate sustainability to tackle banks digitalization challenges," Business Strategy and the Environment, Wiley Blackwell, vol. 29(6), pages 2181-2193, September.
    13. John Levesque & Cédric Dalmasso & Sophie Hooge, 2022. "Understanding the Impacts of Digital Transformation in the Service Industry: the Mutation of the Back-Office Function in the Insurance Sector," Post-Print hal-04068150, HAL.
    14. Ludvík Eger, 2022. "The demands on competencies for digital transformation and the perception of business students," International Journal of Teaching and Education, European Research Center, vol. 10(1), pages 10-26, April.
    15. Krishna Kumar Dadsena & Pushpesh Pant & Sanjoy Kumar Paul & Saurabh Pratap, 2024. "Overcoming strategies for supply chain digitization barriers: Implications for sustainable development goals," Business Strategy and the Environment, Wiley Blackwell, vol. 33(5), pages 3887-3910, July.
    16. Lan, Lan & Zhou, Zhifang, 2024. "Complementary or substitutive effects? The duality of digitalization and ESG on firm's innovation," Technology in Society, Elsevier, vol. 77(C).
    17. César Torres Martín & Christian Acal & Mohammed El Homrani & Ángel Custodio Mingorance Estrada, 2021. "Impact on the Virtual Learning Environment Due to COVID-19," Sustainability, MDPI, vol. 13(2), pages 1-16, January.
    18. Gong, Cheng & Ribiere, Vincent, 2021. "Developing a unified definition of digital transformation," Technovation, Elsevier, vol. 102(C).

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    Keywords

    Digital transformation;

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