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The relationship of emotional intelligence with task and contextual performance : More than it meets the linear eye

Author

Listed:
  • Nikos Bozionelos

    (EM - EMLyon Business School)

  • Sanjay Kumar Singh

    (ADU - Abu Dhabi University)

Abstract

The relationship of emotional intelligence (EI) with job performance was investigated in 188 individuals working as expatriates. Job performance was considered in terms of task and contextual performance - helping (OCB-H) and voice (OCB-V) organizational citizenship behaviours - and was assessed by line managers. In line with expectations, most identified relationships were of quadratic U-shaped form. Specifically, all three relationships of the global EI construct, and eight out of the 11 identified relationships of its four facets, were of U-shape. That included the relationships of all four EI facets with task performance, and the relationships of two dimensions, self-emotional appraisal (SEA) and regulation of emotion (ROE) with OCB-H and with OCB-V. The findings illustrate the link of global EI and its facets with contextual performance apart from task performance that has been the primary focus of research thus far. The findings also suggest that although those with the highest scores on EI receive the strongest job performance ratings those who are most disadvantaged in terms of job performance are not the lowest EI scorers but rather those who find themselves near the middle of the EI scores continuum.

Suggested Citation

  • Nikos Bozionelos & Sanjay Kumar Singh, 2017. "The relationship of emotional intelligence with task and contextual performance : More than it meets the linear eye," Post-Print hal-02311995, HAL.
  • Handle: RePEc:hal:journl:hal-02311995
    DOI: 10.1016/j.paid.2017.04.059
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    Citations

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    Cited by:

    1. Hui Lu & Ailing Yue & Yu Han & Hong Chen, 2018. "Exploring the Effect of Different Performance Appraisal Purposes on Miners’ Organizational Citizenship Behavior: The Mediating Role of Organization Identification," Sustainability, MDPI, vol. 10(11), pages 1-16, November.
    2. Xiaoyan Su & Yating Liu & Nancy Hanson-Rasmussen, 2017. "Voice Behavior, Supervisor Attribution and Employee Performance Appraisal," Sustainability, MDPI, vol. 9(10), pages 1-14, October.
    3. Singh, Sanjay Kumar, 2019. "Territoriality, task performance, and workplace deviance: Empirical evidence on role of knowledge hiding," Journal of Business Research, Elsevier, vol. 97(C), pages 10-19.
    4. Sanjay Kumar Singh & Shlomo Y. Tarba & Geoffrey Wood & Nikos Bozionelos & Manlio del Giudice & Vijay Pereira & Hengky Latan, 2022. "Adjustment and work outcomes of self-initiated expatriates in the United Arab Emirates," Post-Print hal-04325598, HAL.
    5. Oana Matilda SABIE & Catalin PÎRVU & ?tefan Gabriel BURCEA & Roxana Maria BRI?CARIU & Simona Alexandra APOSTOL (VOICU), 2020. "The Influence Of Emotional Intelligence On Employee’S Performance: A Case From Romania’S Public Sector," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2020(35), pages 40-57, December.
    6. Ahmet Alkan Çelik & Mert Kılıç & Erkut Altındağ & Volkan Öngel & Ayşe Günsel, 2021. "Does the Reflection of Foci of Commitment in Job Performance Weaken as Generations Get Younger? A Comparison between Gen X and Gen Y Employees," Sustainability, MDPI, vol. 13(16), pages 1-19, August.
    7. Acharya, Abhilash & Singh, Sanjay Kumar & Pereira, Vijay & Singh, Poonam, 2018. "Big data, knowledge co-creation and decision making in fashion industry," International Journal of Information Management, Elsevier, vol. 42(C), pages 90-101.
    8. Shivam Gupta & Vinayak A. Drave & Surajit Bag & Zongwei Luo, 2019. "Leveraging Smart Supply Chain and Information System Agility for Supply Chain Flexibility," Information Systems Frontiers, Springer, vol. 21(3), pages 547-564, June.
    9. Weiping Jiang & Xianbo Zhao & Jiongbin Ni, 2017. "The Impact of Transformational Leadership on Employee Sustainable Performance: The Mediating Role of Organizational Citizenship Behavior," Sustainability, MDPI, vol. 9(9), pages 1-17, September.
    10. Singh, Sanjay Kumar & Tarba, Shlomo Y. & Wood, Geoffrey & Bozionelos, Nikos & Del Giudice, Manlio & Pereira, Vijay & Latan, Hengky, 2022. "Adjustment and work outcomes of self-initiated expatriates in the United Arab Emirates: Development and testing of a model," Journal of International Management, Elsevier, vol. 28(3).
    11. Pawan Budhwar & Vijay Pereira & Kamel Mellahi & Sanjay Kumar Singh, 2019. "The state of HRM in the Middle East: Challenges and future research agenda," Asia Pacific Journal of Management, Springer, vol. 36(4), pages 905-933, December.
    12. Suganthi Supramaniam & Kuppusamy Singaravelloo, 2021. "Impact of Emotional Intelligence on Organisational Performance: An Analysis in the Malaysian Public Administration," Administrative Sciences, MDPI, vol. 11(3), pages 1-22, July.

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