IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-01704733.html
   My bibliography  Save this paper

Les effets de l'adoption du benchmarking et des pratiques exemplaires sur la performance des PME

Author

Listed:
  • Josée St-Pierre

    (INRPME - Institut de recherche sur les PME - UQTR - Université du Québec à Trois-Rivières, Laboratoire de recherche sur la performance des entreprises)

  • Louis Raymond

    (UQTR - Université du Québec à Trois-Rivières)

  • Éric Andriambeloson

Abstract

La mondialisation des marchés, la réduction de la durée de vie des produits et la compétition accrue entre les petites et les grandes entreprises sont des facteurs qui incitent les entreprises à être de plus en plus préoccupées par leur mode de gestion et les résultats qu'elles produisent. Dans cet objectif de performance, le recours au benchmarking peut s'avérer intéressant. Si le benchmarking est souvent implicitement perçu comme un outil pouvant mener à de meilleures performances, il reste que très peu d'études scientifiques ont conclu à cette relation surtout pour les PME. C'est pour pallier cette lacune dans la littérature que nous avons réalisé cette étude, en examinant les informations d'un groupe de 307 PME manufacturières canadiennes impliquées dans une activité de benchmarking compétitif dont 49, pour une deuxième année consécutive. Nos résultats confirment que la participation à une telle activité permet aux entreprises d'accroître leur performance surtout opérationnelle. Nos résultats montrent également le besoin de recherches plus poussées sur l'identification des pratiques exemplaires adaptées au contexte de la PME et sur le rôle que celles-ci peuvent jouer sur la performance de ces entreprises qui opèrent dans des environnements parfois uniques ou très particuliers.

Suggested Citation

  • Josée St-Pierre & Louis Raymond & Éric Andriambeloson, 2002. "Les effets de l'adoption du benchmarking et des pratiques exemplaires sur la performance des PME," Post-Print hal-01704733, HAL.
  • Handle: RePEc:hal:journl:hal-01704733
    Note: View the original document on HAL open archive server: https://hal.science/hal-01704733
    as

    Download full text from publisher

    File URL: https://hal.science/hal-01704733/document
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Gregory G. Dess & Richard B. Robinson, 1984. "Measuring organizational performance in the absence of objective measures: The case of the privately‐held firm and conglomerate business unit," Strategic Management Journal, Wiley Blackwell, vol. 5(3), pages 265-273, July.
    2. Hélène Bergeron, 2000. "Les indicateurs de performance en contexte PME, quel modèle appliquer?," Post-Print halshs-00587425, HAL.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Zied Bélaïd & Hélène Bergeron, 2006. "Pratiques de calcul des coûts, utilisation de l'information et performance dans les PME manufacturières," Post-Print halshs-00548084, HAL.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Anna Stankiewicz-Mróz, 2019. "Influence of Interlocking Directorates on Integration after the Acquisition of Warsaw Stock Exchange—Listed Companies," Sustainability, MDPI, vol. 11(24), pages 1-22, December.
    2. Panagiotis Trivellas & Georgios Malindretos & Panagiotis Reklitis, 2020. "Implications of Green Logistics Management on Sustainable Business and Supply Chain Performance: Evidence from a Survey in the Greek Agri-Food Sector," Sustainability, MDPI, vol. 12(24), pages 1-29, December.
    3. Olunifesi Adekunle Suraj, 2016. "Managing Telecommunications for Development: An Analysis of Intellectual Capital in Nigerian Telecommunication Industry," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(01), pages 1-30, March.
    4. Van Wijk, Raymond & Nadolska, Anna, 2020. "Making more of alliance portfolios: The role of alliance portfolio coordination," European Management Journal, Elsevier, vol. 38(3), pages 388-399.
    5. James J. Chrisman & John Leslie, 1989. "Strategic, Administrative, and Operating Problems: The Impact of Outsiders on Small Firm Performance," Entrepreneurship Theory and Practice, , vol. 13(3), pages 37-52, April.
    6. Schneider, Christian O. & Bremen, Philipp & Schönsleben, Paul & Alard, Robert, 2013. "Transaction cost economics in global sourcing: Assessing regional differences and implications for performance," International Journal of Production Economics, Elsevier, vol. 141(1), pages 243-254.
    7. Gubik, Andrea S. & Vörös, Zsófia, 2023. "Why narcissists may be successful entrepreneurs: The role of entrepreneurial social identity and overwork," Journal of Business Venturing Insights, Elsevier, vol. 19(C).
    8. K. Poehlmann & R. Helm & O. Mauroner & J. Auburger, 2021. "Corporate spin-offs’ success factors: management lessons from a comparative empirical analysis with research-based spin-offs," Review of Managerial Science, Springer, vol. 15(6), pages 1767-1796, August.
    9. Lavlu Mozumdar & Geoffrey Hagelaar & Valentina C. Materia & S. W. F. Omta & Mohammad Amirul Islam & Gerben Velde, 2019. "Embeddedness or Over-Embeddedness? Women Entrepreneurs’ Networks and Their Influence on Business Performance," The European Journal of Development Research, Palgrave Macmillan;European Association of Development Research and Training Institutes (EADI), vol. 31(5), pages 1449-1469, December.
    10. Zahoor, Nadia & Zopiatis, Anastasios & Adomako, Samuel & Lamprinakos, Grigorios, 2023. "The micro-foundations of digitally transforming SMEs: How digital literacy and technology interact with managerial attributes," Journal of Business Research, Elsevier, vol. 159(C).
    11. Spanos, Yiannis E. & Voudouris, Irini, 2009. "Antecedents and trajectories of AMT adoption: The case of Greek manufacturing SMEs," Research Policy, Elsevier, vol. 38(1), pages 144-155, February.
    12. Khavul, Susanna & Pérez-Nordtvedt, Liliana & Wood, Eric, 2010. "Organizational entrainment and international new ventures from emerging markets," Journal of Business Venturing, Elsevier, vol. 25(1), pages 104-119, January.
    13. repec:dgr:rugsom:05g07 is not listed on IDEAS
    14. Gilley, K. Matthew & Greer, Charles R. & Rasheed, Abdul A., 2004. "Human resource outsourcing and organizational performance in manufacturing firms," Journal of Business Research, Elsevier, vol. 57(3), pages 232-240, March.
    15. Neba Bhalla & Rakesh Kumar Sharma & Inderjit Kaur, 2023. "Effect of Goods and Service Tax System on Business Performance of Micro, Small and Medium Enterprises," SAGE Open, , vol. 13(2), pages 21582440231, June.
    16. Riccaboni, Massimo & Wang, Xu & Zhu, Zhen, 2021. "Firm performance in networks: The interplay between firm centrality and corporate group size," Journal of Business Research, Elsevier, vol. 129(C), pages 641-653.
    17. Schul, Patrick L. & Davis, Peter S. & Hartline, Michael D., 1995. "Strategic adaptation to extended rivalry : Effects on organizational performance," Journal of Business Research, Elsevier, vol. 33(2), pages 129-142, June.
    18. Galina Shirokova & Nailya Galieva & Joshua V. White & Diana Doktorova, 2024. "Narcissism, workaholism, family support and new venture performance: a moderated mediation model," Small Business Economics, Springer, vol. 63(1), pages 379-419, June.
    19. Kiessling, Timothy S. & Richey, R. Glenn & Meng, Juan & Dabic, Marina, 2009. "Exploring knowledge management to organizational performance outcomes in a transitional economy," Journal of World Business, Elsevier, vol. 44(4), pages 421-433, October.
    20. Yyes Robichaud & Jean-Charles Cachon & Egbert Mcgraw, 2018. "Gender Comparisons In Success Evaluation And Sme Performance In Canada," Journal of Developmental Entrepreneurship (JDE), World Scientific Publishing Co. Pte. Ltd., vol. 23(01), pages 1-26, March.
    21. McDowell, William C. & Peake, Whitney O. & Coder, LeAnne & Harris, Michael L., 2018. "Building small firm performance through intellectual capital development: Exploring innovation as the “black box”," Journal of Business Research, Elsevier, vol. 88(C), pages 321-327.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-01704733. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.