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Assessing the Effectiveness of Training Needs Analysis (TNA) in MSME Manufacturing Sectors: A Business and Workforce Development Perspective

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  • Jayakumar Raj

    (Wawasan Open University, Penang, Malaysia Author-2-Name: Balakrishnan Muniapan Author-2-Workplace-Name: Birmingham City University, Birmingham, England Author-3-Name: Logaiswari Indiran Author-3-Workplace-Name: Universiti Teknologi Malaysia (UTM), Johor, Malaysia Author-4-Name: Author-4-Workplace-Name: Author-5-Name: Author-5-Workplace-Name: Author-6-Name: Author-6-Workplace-Name: Author-7-Name: Author-7-Workplace-Name: Author-8-Name: Author-8-Workplace-Name:)

Abstract

" Objective - This study aims to assess the effectiveness of Training Needs Analysis (TNA) in Malaysian Micro, Small, and Medium Enterprises (MSMEs) within the manufacturing sector, particularly considering the COVID-19 pandemic. The research seeks to identify key challenges in TNA implementation and determine its role in supporting economic resilience through targeted professional development. Methodology/Technique - A qualitative approach was employed, using interviews, document analysis, and observations to investigate TNA practices across MSMEs of varying sizes. Finding - The study examined how TNA is conducted amidst budgetary constraints and strategic misalignment, with a focus on the impact of stakeholder involvement on the process's overall effectiveness. The findings reveal diverse TNA practices within MSMEs and underscore stakeholder engagement's critical yet often neglected role in the TNA process. The study presents a conceptual framework to enhance TNA practices' efficiency and strategic alignment. This framework addresses operational challenges and promotes employee development, offering valuable insights for both practitioners and policymakers. Novelty - The novelty of this research lies in its emphasis on a structured, participatory approach to TNA, filling a key gap in the existing literature on stakeholder engagement. Type of Paper - Empirical"

Suggested Citation

  • Jayakumar Raj, 2024. "Assessing the Effectiveness of Training Needs Analysis (TNA) in MSME Manufacturing Sectors: A Business and Workforce Development Perspective," GATR Journals gjbssr658, Global Academy of Training and Research (GATR) Enterprise.
    • Handle: RePEc:gtr:gatrjs:gjbssr658
    DOI: https://doi.org/10.35609/gjbssr.2024.12.4(3)
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    References listed on IDEAS

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    1. Kennedy, Elizabeth & Daim, Tugrul U., 2010. "A strategy to assist management in workforce engagement and employee retention in the high tech engineering environment," Evaluation and Program Planning, Elsevier, vol. 33(4), pages 468-476, November.
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    More about this item

    Keywords

    Training Needs Analysis; MSME; Manufacturing Sector; Professional Development; Workforce Training; Organizational Strategy; Stakeholder Involvement; Malaysia; Employee Performance; COVID-19 Impact;
    All these keywords.

    JEL classification:

    • M53 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Training
    • L60 - Industrial Organization - - Industry Studies: Manufacturing - - - General
    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration

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