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The Role of Motivation in the Knowledge Transfer of Employees

In: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Virtual Conference, 10-12 September 2020

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  • Gutić Martinčić, Sanja

Abstract

Human resource management emphasizes significantly more effort in acquiring new knowledge than it does in transferring acquired knowledge. The research aims to determine how much motivation of the individuals can influence to transfer their knowledge to other employees. The research focuses on the meaning of motivation in knowledge transfer. It was conducted by direct survey in 2019 on a quota sample of 110 respondents. Sampling was performed from several medium-sized organizations from different activities in the three counties of North-Western Croatia. The questionnaire was constructed using the five-level Liker's scale model and had 24 items or motivators for knowledge transfer. These are also independent variables: expected reward for knowledge transfer, job satisfaction, training effects, compassionate empathy, personal responsibility, position in the organization, experience in knowledge transfer, loyalty to the organization. The reliability of the scales was tested by Cronbach alpha indicators. The multiple regression analysis methods were applied. It was found that the position in the organization participates most in the motivators for knowledge transfer, followed by the expected reward for knowledge transfer. Interestingly, the variables job satisfaction, experience in knowledge transfer and loyalty to the organization had almost no role in transferring knowledge to other employees.

Suggested Citation

  • Gutić Martinčić, Sanja, 2020. "The Role of Motivation in the Knowledge Transfer of Employees," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2020), Virtual Conference, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Virtual Conference, 10-12 September 2020, pages 471-481, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
  • Handle: RePEc:zbw:entr20:224713
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    References listed on IDEAS

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    1. Tsai, Philip Cheng-Fei & Yen, Yu-Fang & Huang, Liang-Chih & Huang, Ing-Chung, 2007. "A study on motivating employees' learning commitment in the post-downsizing era: Job satisfaction perspective," Journal of World Business, Elsevier, vol. 42(2), pages 157-169, June.
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    More about this item

    Keywords

    employees; knowledge; transfer; motivation;
    All these keywords.

    JEL classification:

    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration

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