Waseem Bahadur
Personal Details
First Name: | Waseem |
Middle Name: | |
Last Name: | Bahadur |
Suffix: | |
RePEc Short-ID: | pba2075 |
[This author has chosen not to make the email address public] | |
Affiliation
Corvinus Institute for Advanced Studies
Budapesti Corvinus Egyetem
Budapest, Hungaryhttps://www.uni-corvinus.hu/fooldal/kutatas/corvinus-institute-for-advanced-studies/
RePEc:edi:sibkehu (more details at EDIRC)
Research output
Jump to: ArticlesArticles
- Waseem Bahadur & Ahsan Ali, 2023. "Investigating the effect of service quality dimensions on travellers’ satisfaction with couchsurfing accommodation and subjective well-being in a sharing economy," Economic Research-Ekonomska Istraživanja, Taylor & Francis Journals, vol. 36(3), pages 2217892-221, December.
- Waseem Bahadur & Ahsan Ali, 2023. "Linking leader humility with service performance: the role of service climate and customer mistreatment," Asian Business & Management, Palgrave Macmillan, vol. 22(2), pages 621-642, April.
- Delong Zhu & Waseem Bahadur & Muhammad Ali, 2023. "The effect of spiritual leadership on proactive customer service performance: The roles of psychological empowerment and power distance," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-12, December.
- Ali, Ahsan & Bahadur, Waseem & Wang, Nan & Luqman, Adeel & Khan, Ali Nawaz, 2020. "Improving team innovation performance: Role of social media and team knowledge management capabilities," Technology in Society, Elsevier, vol. 61(C).
- Waseem Bahadur, 2020. "Effect of Employee Empathy on Service Loyalty Through the Development of Trust in and Satisfaction With Service Employee During Service Interactions," International Journal of Customer Relationship Marketing and Management (IJCRMM), IGI Global, vol. 11(1), pages 31-49, January.
- Waseem Bahadur & Saira Aziz & Salman Zulfiqar, 2018. "Effect of employee empathy on customer satisfaction and loyalty during employee–customer interactions: The mediating role of customer affective commitment and perceived service quality," Cogent Business & Management, Taylor & Francis Journals, vol. 5(1), pages 1491780-149, January.
- Saira Aziz & Waseem Bahadur & Salman Zulfiqar & Binesh Sarwar & Khurram Ejaz Chandia & Muhammad Badr Iqbal, 2018. "Do emotions bring customers to an environment: Evidence from Pakistani shoppers?," Cogent Business & Management, Taylor & Francis Journals, vol. 5(1), pages 1536305-153, January.
- Raja Irfan Sabir & Muhammad Shahnawaz & Bilal Iqbal Mian & Waseem Bahadur & Salman Zulfiqar, 2013. "Competitiveness of Ciit Sahiwal," International Journal of Management and Sustainability, Conscientia Beam, vol. 2(4), pages 72-85.
Citations
Many of the citations below have been collected in an experimental project, CitEc, where a more detailed citation analysis can be found. These are citations from works listed in RePEc that could be analyzed mechanically. So far, only a minority of all works could be analyzed. See under "Corrections" how you can help improve the citation analysis.Articles
- Waseem Bahadur & Ahsan Ali, 2023.
"Linking leader humility with service performance: the role of service climate and customer mistreatment,"
Asian Business & Management, Palgrave Macmillan, vol. 22(2), pages 621-642, April.
Cited by:
- Khalid Mehmood & Yaser Iftikhar & Aamir Suhail & Adil Zia, 2024. "How high-involvement work practices, public service motivation, and employees’ commitment influence employees' proactive work behavior: evidence from China," Asian Business & Management, Palgrave Macmillan, vol. 23(1), pages 55-81, February.
- Ali, Ahsan & Bahadur, Waseem & Wang, Nan & Luqman, Adeel & Khan, Ali Nawaz, 2020.
"Improving team innovation performance: Role of social media and team knowledge management capabilities,"
Technology in Society, Elsevier, vol. 61(C).
Cited by:
- Arnold Pabian & Barbara Pabian, 2023. "Role of Social Media in Managing Knowledge of the Young Generation in the Sustainability Area," Sustainability, MDPI, vol. 15(7), pages 1-16, March.
- G.L. Tortorella & D. Powell & L. Liu & Moacir Godinho Filho & J. Antony & P. Hines & D.L.D.M. Nascimento, 2023. "How Has Social Media Been Affecting Problem-Solving in Organizations Undergoing Lean Production Implementation? A Multi-Case Study," Post-Print hal-04277175, HAL.
- Johnson, Nathan & Turnbull, Benjamin & Reisslein, Martin, 2022. "Social media influence, trust, and conflict: An interview based study of leadership perceptions," Technology in Society, Elsevier, vol. 68(C).
- Lian, Ying & Dong, Xuefan, 2021. "Exploring social media usage in improving public perception on workplace violence against healthcare workers," Technology in Society, Elsevier, vol. 65(C).
- Muninger, Marie-Isabelle & Mahr, Dominik & Hammedi, Wafa, 2022. "Social media use: A review of innovation management practices," Journal of Business Research, Elsevier, vol. 143(C), pages 140-156.
- Zhang, Qingyu & Gao, Bohong & Luqman, Adeel, 2022. "Linking green supply chain management practices with competitiveness during covid 19: The role of big data analytics," Technology in Society, Elsevier, vol. 70(C).
- Khan, Naseer Abbas & Khan, Ali Nawaz & Moin, Muhammad Farrukh, 2021. "Self-regulation and social media addiction: A multi-wave data analysis in China," Technology in Society, Elsevier, vol. 64(C).
- Qalati, Sikander Ali & Yuan, Li Wen & Khan, Muhammad Aamir Shafique & Anwar, Farooq, 2021. "A mediated model on the adoption of social media and SMEs’ performance in developing countries," Technology in Society, Elsevier, vol. 64(C).
- Chih-Hsing Liu & Quoc Phong La & Yen-Ling Ng & Rullyana Puspitaningrum Mamengko, 2023. "Discovering the Sustainable Innovation Service Process of Organizational Environment, Information Sharing and Satisfaction: The Moderating Roles of Pressure," Sustainability, MDPI, vol. 15(14), pages 1-26, July.
- Ahmed, Waqar & Najmi, Arsalan & Ikram, Minhaj, 2020. "Steering firm performance through innovative capabilities: A contingency approach to innovation management," Technology in Society, Elsevier, vol. 63(C).
- Kaya, Tugberk, 2020. "The changes in the effects of social media use of Cypriots due to COVID-19 pandemic," Technology in Society, Elsevier, vol. 63(C).
- Xing, Yunfei & Wang, Xiwei & Qiu, Chengcheng & Li, Yueqi & He, Wu, 2022. "Research on opinion polarization by big data analytics capabilities in online social networks," Technology in Society, Elsevier, vol. 68(C).
- Ghasemi, Behzad & Khalijian, Sadaf & Daim, Tugrul U. & Mohammadipirlar, Ebrahim, 2021. "Knowledge management performance measurement based on World-Class Competitive Advantages to develop strategic-oriented projects: Case of Iranian oil industry," Technology in Society, Elsevier, vol. 67(C).
- Sangpil Yoon & Gyuhyung Kim & Yanghon Chung & Hosung Son, 2023. "Is customer involvement always beneficial for R&D efficiency? The difference between high‐tech and low‐tech industries," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(3), pages 1678-1688, April.
- Md. Armanul Haque & Xiaojuan Zhang & A. K. M. Eamin Ali Akanda & Md. Nazmul Hasan & Md. Mahbubul Islam & Amitav Saha & Md. Ikbal Hossain & Zihadur Rahman, 2023. "Knowledge Sharing among Students in Social Media: The Mediating Role of Family and Technology Supports in the Academic Development Nexus in an Emerging Country," Sustainability, MDPI, vol. 15(13), pages 1-27, June.
- Ieva Meidute-Kavaliauskiene & Vida Davidaviciene & Gencay Karakaya & Shahryar Ghorbani, 2021. "The Measurement of Organizational Social Media Integration Impact on Financial and Innovative Performance: An Integrated Model," Sustainability, MDPI, vol. 13(18), pages 1-16, September.
- Yuanqin Ge, 2022. "RETRACTED ARTICLE: The impact of dynamic knowledge management capability on enterprise innovation performance," Operations Management Research, Springer, vol. 15(3), pages 1048-1059, December.
- Muhammad Zafar Yaqub & Abdullah Alsabban, 2023. "Knowledge Sharing through Social Media Platforms in the Silicon Age," Sustainability, MDPI, vol. 15(8), pages 1-19, April.
- Waseem Bahadur & Saira Aziz & Salman Zulfiqar, 2018.
"Effect of employee empathy on customer satisfaction and loyalty during employee–customer interactions: The mediating role of customer affective commitment and perceived service quality,"
Cogent Business & Management, Taylor & Francis Journals, vol. 5(1), pages 1491780-149, January.
Cited by:
- Burlea-Schiopoiu, Adriana & Puiu, Silvia & Dinu, Adina, 2022. "The impact of food delivery applications on Romanian consumers’ behaviour during the COVID-19 pandemic," Socio-Economic Planning Sciences, Elsevier, vol. 82(PA).
- Maryam Zidehsaraei & Reza Esmaeilpour & Mohsen Akbari, 2024. "The effects of similarity of values, religious values, and empathy on bank commitment to CSR and customers’ internal and behavioral responses: evidence from Guilan Province in Iran," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(1), pages 154-170, March.
- Noor Aida Shazwani Abd Razak & Shariff Harun & Siti Norida Wahab, 2023. "A Theoretical Framework on Customer Satisfaction in an Automotive Lubricant Market," Information Management and Business Review, AMH International, vol. 15(3), pages 139-146.
- Ngo, Liem Viet & Nguyen, Thi Nguyet Que & Tran, Nam The & Paramita, Widya, 2020. "It takes two to tango: The role of customer empathy and resources to improve the efficacy of frontline employee empathy," Journal of Retailing and Consumer Services, Elsevier, vol. 56(C).
- Li, Chia-Ying & Zhang, Jin-Ting, 2023. "Chatbots or me? Consumers’ switching between human agents and conversational agents," Journal of Retailing and Consumer Services, Elsevier, vol. 72(C).
- Rakshit, Sandip & Mondal, Sandeep & Islam, Nazrul & Jasimuddin, Sajjad & Zhang, Zuopeng, 2021. "Social media and the new product development during COVID-19: An integrated model for SMEs," Technological Forecasting and Social Change, Elsevier, vol. 170(C).
- Rajeev Kumra & Praveen Kumar Sharma, 2022. "Mediating role of trust in the impact of perceived empathy and customer orientation on intention to continue relationship in Indian banks," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 27(4), pages 372-386, December.
- Liu, Dewen & Han, Shenghao & Zhang, Jieqiong, 2022. "The golden mean: Research on the mechanism of customer participation in employee service innovation," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
- Pilar Fernández‐Ferrín & Sandra Castro‐González & Belén Bande, 2021. "Corporate social responsibility, emotions, and consumer loyalty in the food retail context: Exploring the moderating effect of regional identity," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(2), pages 648-666, March.
- Saira Aziz & Waseem Bahadur & Salman Zulfiqar & Binesh Sarwar & Khurram Ejaz Chandia & Muhammad Badr Iqbal, 2018.
"Do emotions bring customers to an environment: Evidence from Pakistani shoppers?,"
Cogent Business & Management, Taylor & Francis Journals, vol. 5(1), pages 1536305-153, January.
Cited by:
- Zavadskas, Edmundas Kazimieras & Kaklauskas, Arturas & Bausys, Romualdas & Naumcik, Andrej & Ubarte, Ieva, 2021. "Integrated hedonic-utilitarian valuation of the built environment by neutrosophic INVAR method," Land Use Policy, Elsevier, vol. 101(C).
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