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Investigating Firm-Level Effects Of Knowledge Management Strategies On Innovation Performance

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  • GIOVANNI MANGIAROTTI

    (Public Research Centre Henri Tudor, 29, Avenue John F. Kennedy, L-1855, Luxembourg)

  • ANNE-LAURE MENTION

    (Public Research Centre Henri Tudor, 29, Avenue John F. Kennedy, L-1855, Luxembourg)

Abstract

This study contributes to the scarce stream of literature that concentrates on measuring the firm-level effects of knowledge management (KM) strategies on innovation performance. It evaluates the impact of codification and personalisation strategies, both individually and jointly, distinguishing between innovation propensity and innovation output. The research applies a knowledge production function (KPF) approach to the Community Innovation Survey (CIS) data for Luxembourg. Reliance on internationally agreed definitions and focus on an open international economy largely dominated by innovative service firms provide an original and significant contribution to the available empirical literature. Findings indicate that personalisation and codification effects on innovation propensity are highly comparable. In contrast, personalisation exerts a positive effect on innovation output, whereas codification does not. Results further advocate that codification affects output only when combined with personalisation. However, the adoption of mixed strategies does not seem to be more effective than a pure personalisation strategy.

Suggested Citation

  • Giovanni Mangiarotti & Anne-Laure Mention, 2015. "Investigating Firm-Level Effects Of Knowledge Management Strategies On Innovation Performance," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 19(01), pages 1-24.
    • Handle: RePEc:wsi:ijimxx:v:19:y:2015:i:01:n:s1363919615500127
    DOI: 10.1142/S1363919615500127
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    References listed on IDEAS

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    1. Jacques Mairesse & Pierre Mohnen, 2002. "Accounting for Innovation and Measuring Innovativeness: An Illustrative Framework and an Application," American Economic Review, American Economic Association, vol. 92(2), pages 226-230, May.
    2. Elisabeth Kremp & Jacques Mairesse, 2004. "Knowledge Management, Innovation, and Productivity: A Firm Level Exploration Based on French Manufacturing CIS3 Data," NBER Working Papers 10237, National Bureau of Economic Research, Inc.
    3. Czarnitzki, Dirk & Wastyn, Annelies, 2009. "Does professional knowledge management improve innovation performance at the firm level?," ZEW Discussion Papers 09-067, ZEW - Leibniz Centre for European Economic Research.
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    Cited by:

    1. Hyo Min Seo & Min Cheol Kim & Kyungro Chang & Taehee Kim, 2016. "Influence Of Interpersonal Trust On Innovative Behaviour Of Service Workers: Mediating Effects Of Knowledge Sharing," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(02), pages 1-21, February.
    2. Ap-Azli Bunawan & Nur Ardilla Fathin Ahmad Sham, 2024. "The Impact of Knowledge Management Process and Approach on Innovation Performance: A Case Study of Telekom Malaysia," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(5), pages 2388-2407, May.
    3. Anna Rose Vagn Jensen & Christian Clausen & Liv Gish, 2018. "Three Perspectives On Managing Front End Innovation: Process, Knowledge And Translation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(07), pages 1-32, October.

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