IDEAS home Printed from https://ideas.repec.org/a/wly/corsem/v9y2002i4p196-205.html
   My bibliography  Save this article

Using the Australian Business Excellence Framework to achieve sustainable business excellence

Author

Listed:
  • Hsien Hui Khoo
  • Kay Chuan Tan

Abstract

This article demonstrates how the Australian Business Excellence Framework can be used to support sustainable organizational development and success. The objective of the study is to identify the challenges and efforts required for an organization to be fully engaged in corporate social responsibility and sustainable business practices. A case study is used to suggest how the required efforts can be implemented. The case study involves a smelter company in the process of making a ‘shift’ from unsustainable to more sustainable operations, by implementing a new policy. The new policy will affect all aspects of the company—its people, the management of processes and information and, above all, top management's commitment in leading the transformation. An overview of the stages involved in transforming the company is preparation, transformation, implementation and sustainable business results. Copyright © 2002 John Wiley & Sons, Ltd. and ERP Environment.

Suggested Citation

  • Hsien Hui Khoo & Kay Chuan Tan, 2002. "Using the Australian Business Excellence Framework to achieve sustainable business excellence," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 9(4), pages 196-205, December.
    • Handle: RePEc:wly:corsem:v:9:y:2002:i:4:p:196-205
    DOI: 10.1002/csr.28
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/csr.28
    Download Restriction: no
    File URL: https://libkey.io/10.1002/csr.28?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. H.H. Khoo & T.A. Spedding & L. Tobin & D. Taplin, 2001. "Integrated Simulation and Modelling Approach to Decision Making and Environmental Protection," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 3(2), pages 93-108, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Aithal, Sreeramana, 2021. "Business Excellence through the Theory of Accountability," MPRA Paper 107894, University Library of Munich, Germany, revised 15 May 2021.
    2. François Maon & Adam Lindgreen & Valérie Swaen, 2009. "Designing and Implementing Corporate Social Responsibility: An Integrative Framework Grounded in Theory and Practice," Journal of Business Ethics, Springer, vol. 87(1), pages 71-89, April.
    3. Bryan W. Husted & David B. Allen, 2009. "Strategic Corporate Social Responsibility and Value Creation," Management International Review, Springer, vol. 49(6), pages 781-799, December.
    4. Biswaraj Ghosh & Christian Herzig & Musa Mangena, 2019. "Controlling for sustainability strategies: findings from research and directions for the future," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 30(1), pages 5-24, April.
    5. Vikraman R & Shulagna Sarkar & Vishnukumar K & Selvarasu A, 2021. "Leading Sustainable CSR Efforts: A Case of Sneha Opportunity School by NLCIL," Indian Journal of Corporate Governance, , vol. 14(1), pages 110-125, June.
    6. Mohammed Farag Alaqla, 2020. "The Effect of the Relationship between Organizational Excellence and Quality of Work-Life on Organizational Commitment: An Applied Study on the Health Services Sector in Taif City," International Journal of Human Resource Studies, Macrothink Institute, vol. 10(2), pages 280296-2802, December.
    7. Tourky, Marwa & Kitchen, Philip & Shaalan, Ahmed, 2020. "The role of corporate identity in CSR implementation: An integrative framework," Journal of Business Research, Elsevier, vol. 117(C), pages 694-706.
    8. Kate Chatfield & Konstantinos Iatridis & Bernd C. Stahl & Nearchos Paspallis, 2017. "Innovating Responsibly in ICT for Ageing: Drivers, Obstacles and Implementation," Sustainability, MDPI, vol. 9(6), pages 1-22, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.

      More about this item

      Statistics

      Access and download statistics

      Corrections

      All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wly:corsem:v:9:y:2002:i:4:p:196-205. See general information about how to correct material in RePEc.

      If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

      If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

      If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

      For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: https://doi.org/10.1002/(ISSN)1535-3966 .

      Please note that corrections may take a couple of weeks to filter through the various RePEc services.

      IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.