IDEAS home Printed from https://ideas.repec.org/a/vrs/organi/v41y2008i2p50-61n2.html
   My bibliography  Save this article

A Best Practice Model for Useful Suggestions Management

Author

Listed:
  • Prodan Igor

    (Faculty of Economics, University of Ljubljana, Kardeljeva ploscad 17, 1000 Ljubljana)

  • Ahlin Branka

    (PS Center d.o.o., Ulica bratov Učakar 70, 1000 Ljubljana Slovenia)

Abstract

This paper presents the results of a research project financed by the Chamber of commerce and industry of Slovenia. The main purpose of the project was to propose a model for useful suggestions management, including concrete suggestions for businesses. This is based on (a) an in-depth literature review, (b) case studies of three innovative, export orientated Slovenian companies and (c) the results of the implementation of this model in two Slovenian companies (as a pilot project). Concrete suggestions for businesses regarding the useful suggestions management process, the implementation itself, the rewarding and monitoring of useful suggestions activity and potential adaptations of the model to changes within the company are presented. Since the paper focuses on the implementation of useful suggestions management, offering a rich insight into the concrete processes involved in both developing such policies and carrying them out, companies may achieve great business value by implementing this proposed model.

Suggested Citation

  • Prodan Igor & Ahlin Branka, 2008. "A Best Practice Model for Useful Suggestions Management," Organizacija, Sciendo, vol. 41(2), pages 50-61, March.
    • Handle: RePEc:vrs:organi:v:41:y:2008:i:2:p:50-61:n:2
    DOI: 10.2478/v10051-008-0006-6
    as

    Download full text from publisher

    File URL: https://doi.org/10.2478/v10051-008-0006-6
    Download Restriction: no
    File URL: https://libkey.io/10.2478/v10051-008-0006-6?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Deborah Dougherty, 1992. "Interpretive Barriers to Successful Product Innovation in Large Firms," Organization Science, INFORMS, vol. 3(2), pages 179-202, May.
    2. Chan, F. T. S. & Lau, H. C. W. & Ip, R. W. L. & Chan, H. K. & Kong, S., 2005. "Implementation of total productive maintenance: A case study," International Journal of Production Economics, Elsevier, vol. 95(1), pages 71-94, January.
    3. Thomas C. Powell, 1995. "Total quality management as competitive advantage: A review and empirical study," Strategic Management Journal, Wiley Blackwell, vol. 16(1), pages 15-37.
    4. Matthew J. Liberatore & Anthony C. Stylianou, 1995. "Expert Support Systems for New Product Development Decision Making: A Modeling Framework and Applications," Management Science, INFORMS, vol. 41(8), pages 1296-1316, August.
    5. Tuominen, Markku & Piippo, Petteri & Ichimura, Takaya & Matsumoto, Yoshio, 1999. "An analysis of innovation management systems' characteristics," International Journal of Production Economics, Elsevier, vol. 60(1), pages 135-143, April.
    6. Brouwer, Erik & Kleinknecht, Alfred, 1996. "Firm Size, Small Business Presence and Sales of Innovative Products: A Micro-econometric Analysis," Small Business Economics, Springer, vol. 8(3), pages 189-201, June.
    7. Catherine M. Banbury & Will Mitchell, 1995. "The effect of introducing important incremental innovations on market share and business survival," Strategic Management Journal, Wiley Blackwell, vol. 16(S1), pages 161-182.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Terziovski, Milé & Guerrero, Jose-Luis, 2014. "ISO 9000 quality system certification and its impact on product and process innovation performance," International Journal of Production Economics, Elsevier, vol. 158(C), pages 197-207.
    2. Krohmer, Harley & Homburg, Christian & Workman, John P., 2002. "Should marketing be cross-functional? Conceptual development and international empirical evidence," Journal of Business Research, Elsevier, vol. 55(6), pages 451-465, June.
    3. Konecny, Philipp A. & Thun, Jörn-Henrik, 2011. "Do it separately or simultaneously--An empirical analysis of a conjoint implementation of TQM and TPM on plant performance," International Journal of Production Economics, Elsevier, vol. 133(2), pages 496-507, October.
    4. Laura B. Cardinal, 2001. "Technological Innovation in the Pharmaceutical Industry: The Use of Organizational Control in Managing Research and Development," Organization Science, INFORMS, vol. 12(1), pages 19-36, February.
    5. Laura-Diana Radu, 2012. "Technological Innovation Management and its Role in Performance of Organizations," Acta Universitatis Danubius. OEconomica, Danubius University of Galati, issue 5(5), pages 95-103, October.
    6. Anil K. Gupta & Paul E. Tesluk & M. Susan Taylor, 2007. "Innovation At and Across Multiple Levels of Analysis," Organization Science, INFORMS, vol. 18(6), pages 885-897, December.
    7. Younès El Manzani & Mohamed Larbi Sidmou & Jean-Jack Cegarra, 2018. "Does IS0 9001 quality management system support product innovation? An analysis from the sociotechnical systems theory," Post-Print hal-03080217, HAL.
    8. Schulz, Lee L. & Schroeder, Ted C. & White, Katharine L., 2012. "Value of Beef Steak Branding: Hedonic Analysis of Retail Scanner Data," Agricultural and Resource Economics Review, Northeastern Agricultural and Resource Economics Association, vol. 41(2), pages 1-14, August.
    9. Henri Barki & Alain Pinsonneault, 2005. "A Model of Organizational Integration, Implementation Effort, and Performance," Organization Science, INFORMS, vol. 16(2), pages 165-179, April.
    10. Ilona Baumane & Rebekka Vedina, 2011. "Capacities and Competencies as Sources of Competitive Advantage: The Case Study of Latvian Hotels," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 12(2), pages 301-318, May.
    11. Scott E. Sampson, 2008. "OR PRACTICE---Optimization of Vacation Timeshare Scheduling," Operations Research, INFORMS, vol. 56(5), pages 1079-1088, October.
    12. Gopesh Anand & John Gray & Enno Siemsen, 2012. "Decay, Shock, and Renewal: Operational Routines and Process Entropy in the Pharmaceutical Industry," Organization Science, INFORMS, vol. 23(6), pages 1700-1716, December.
    13. Marco Tortoriello & Ray Reagans & Bill McEvily, 2012. "Bridging the Knowledge Gap: The Influence of Strong Ties, Network Cohesion, and Network Range on the Transfer of Knowledge Between Organizational Units," Organization Science, INFORMS, vol. 23(4), pages 1024-1039, August.
    14. Ko, Krista K.B. & To, Chester K.M. & Zhang, Z.M. & Ngai, Eric W.T. & Chan, Theresa L.K., 2011. "Analytic collaboration in virtual innovation projects," Journal of Business Research, Elsevier, vol. 64(12), pages 1327-1334.
    15. Jody Hoffer Gittell, 2001. "Supervisory Span, Relational Coordination and Flight Departure Performance: A Reassessment of Postbureaucracy Theory," Organization Science, INFORMS, vol. 12(4), pages 468-483, August.
    16. Anca Metiu, 2006. "Owning the Code: Status Closure in Distributed Groups," Organization Science, INFORMS, vol. 17(4), pages 418-435, August.
    17. Latukha, M. & Veselova, A. & Selivanovskikh, L. & Artukh, E. & Mitskevich, E., 2016. "Re-thinking the role of talent management in a firm’s performance: Talent management practices and absorptive capacity," Working Papers 6442, Graduate School of Management, St. Petersburg State University.
    18. Lee, Kyungyul & Kwon, Youngsun, 2018. "How does the competitive intensity affect the firm's product strategies?," 22nd ITS Biennial Conference, Seoul 2018. Beyond the boundaries: Challenges for business, policy and society 190406, International Telecommunications Society (ITS).
    19. Maggie Chuoyan Dong & Yulin Fang & Detmar W. Straub, 2017. "The Impact of Institutional Distance on the Joint Performance of Collaborating Firms: The Role of Adaptive Interorganizational Systems," Information Systems Research, INFORMS, vol. 28(2), pages 309-331, June.
    20. Khavul, Susanna & Pérez-Nordtvedt, Liliana & Wood, Eric, 2010. "Organizational entrainment and international new ventures from emerging markets," Journal of Business Venturing, Elsevier, vol. 25(1), pages 104-119, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vrs:organi:v:41:y:2008:i:2:p:50-61:n:2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.sciendo.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.