IDEAS home Printed from https://ideas.repec.org/a/vrs/joinma/v7y2015i2p31-47n3.html
   My bibliography  Save this article

Rational and Relational Bases of Public Managers’ New Profiles in the Context of Trust Research

Author

Listed:
  • Kożuch Barbara

    (Jagiellonian University, Kraków)

  • Sienkiewicz-Małyjurek Katarzyna

    (Silesian University of Technology, Zabrze)

  • Luty Lidia

    (University of Agriculture in Krakow, Kraków)

Abstract

Competencies are a set of distinctive resources and opportunities. They relate to specific capabilities of management and to performance of management methods. In the catalogue of existing managerial competencies, an increasingly important role is played by trust. The deep insight in this field of literature gives grounds for the inference that trust is rather a means to achieve public organisations’ goals, than being the end in itself. Therefore in this article we have assumed, that contemporary competencies, to a large degree, rely on trust which is rationally and relationally rooted.The main aim of this paper is to identify and evaluate components of trust with reference to the competences of public managers mirrored in their new profiles. To achieve the goal of the article, publications of the field of organisational studies and public management which aim to show the importance of creating trust within an organisation were reviewed to identify main managerial competences analysed in the context of public trust as an important factor of improving public organisations. Moreover, the results of a survey with 93 respondents carried out in 2014 in 8 units of local public administration from the Malopolska Region were used. As a result the main components of trust in new public managers’ profiles have been identified and assessed.

Suggested Citation

  • Kożuch Barbara & Sienkiewicz-Małyjurek Katarzyna & Luty Lidia, 2015. "Rational and Relational Bases of Public Managers’ New Profiles in the Context of Trust Research," Journal of Intercultural Management, Sciendo, vol. 7(2), pages 31-47, June.
  • Handle: RePEc:vrs:joinma:v:7:y:2015:i:2:p:31-47:n:3
    DOI: 10.1515/joim-2015-0009
    as

    Download full text from publisher

    File URL: https://doi.org/10.1515/joim-2015-0009
    Download Restriction: no

    File URL: https://libkey.io/10.1515/joim-2015-0009?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Luke Keele, 2007. "Social Capital and the Dynamics of Trust in Government," American Journal of Political Science, John Wiley & Sons, vol. 51(2), pages 241-254, April.
    2. Akbar Zaheer & Bill McEvily & Vincenzo Perrone, 1998. "Does Trust Matter? Exploring the Effects of Interorganizational and Interpersonal Trust on Performance," Organization Science, INFORMS, vol. 9(2), pages 141-159, April.
    3. Marek Korczynski, 2000. "The Political Economy of Trust," Journal of Management Studies, Wiley Blackwell, vol. 37(1), pages 1-1, January.
    4. Mika Vanhala & Riikka Ahteela, 2011. "The effect of HRM practices on impersonal organizational trust," Management Research Review, Emerald Group Publishing Limited, vol. 34(8), pages 869-888, July.
    5. Alistair R. Anderson & Sarah L. Jack, 2002. "The articulation of social capital in entrepreneurial networks: a glue or a lubricant?," Entrepreneurship & Regional Development, Taylor & Francis Journals, vol. 14(3), pages 193-210, July.
    6. David Farnham & Sylvia Horton, 1996. "Public Managers and Private Managers: Towards a Professional Synthesis?," Palgrave Macmillan Books, in: David Farnham & Sylvia Horton & John Barlow & Annie Hondeghem (ed.), New Public Managers in Europe, chapter 2, pages 26-52, Palgrave Macmillan.
    7. Peter Ping Li & Yuntao Bai & Youmin Xi, 2012. "The Contextual Antecedents of Organizational Trust: A Multidimensional Cross-level Analysis," Management and Organization Review, The International Association for Chinese Management Research, vol. 8(2), pages 371-396, July.
    8. Li, Peter Ping & Bai, Yuntao & Xi, Youmin, 2012. "The Contextual Antecedents of Organizational Trust: A Multidimensional Cross-level Analysis," Management and Organization Review, Cambridge University Press, vol. 8(2), pages 371-396, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bai, Yuntao & Lin, Li & Li, Peter Ping, 2016. "How to enable employee creativity in a team context: A cross-level mediating process of transformational leadership," Journal of Business Research, Elsevier, vol. 69(9), pages 3240-3250.
    2. Maria Figueroa-Armijos & Brent B. Clark & Serge P. da Motta Veiga, 2023. "Ethical Perceptions of AI in Hiring and Organizational Trust: The Role of Performance Expectancy and Social Influence," Journal of Business Ethics, Springer, vol. 186(1), pages 179-197, August.
    3. Peter Ping Li & En Xie, 2019. "The unique research on the informal ties and social networks in East Asia: Diverse perspectives and new research agenda," Asia Pacific Journal of Management, Springer, vol. 36(2), pages 305-319, June.
    4. Dobos, Imre & Gelei, Andrea, 2016. "Bizalom az üzleti kapcsolatokban. A diadikus adatelemzés egy alkalmazása [Trust in business relations - an application of dyadic data analysis]," Közgazdasági Szemle (Economic Review - monthly of the Hungarian Academy of Sciences), Közgazdasági Szemle Alapítvány (Economic Review Foundation), vol. 0(3), pages 330-349.
    5. Winston Jerónimo Silvestre & Ana Fonseca & Sandra Naomi Morioka, 2022. "Strategic sustainability integration: Merging management tools to support business model decisions," Business Strategy and the Environment, Wiley Blackwell, vol. 31(5), pages 2052-2067, July.
    6. Boris Bauke & Thorsten Semrau & Zheng Han, 2016. "Relational trust and new ventures’ performance: the moderating impact of national-level institutional weakness," International Entrepreneurship and Management Journal, Springer, vol. 12(4), pages 1007-1024, December.
    7. Han, Shaojie & Su, Jingqin & Lyu, Yibo & Liu, Qing, 2022. "How do business incubators govern incubation relationships with different new ventures?," Technovation, Elsevier, vol. 116(C).
    8. Adrian MICU & Marius GERU & Angela-Eliza MICU, 2017. "Developing Customer Trust in E-Commerce Using Inbound Marketing Strategies," Proceedings RCE 2017, Editura Lumen, vol. 0, pages 522-531, November.
    9. Ariño, Africa & Reuer, Jeffrey J., 2004. "Alliance contractual design," IESE Research Papers D/572, IESE Business School.
    10. Fathallah, Ramzi & Carney, Michael, 2024. "The business family as an institutional arbitrageur: Internationalization across institutional contexts," Journal of World Business, Elsevier, vol. 59(2).
    11. Christophe Bonnet, 2003. "Confiance et gouvernement des entreprises: le rôle de la confiance dans la relation capital-investisseurs et dirigeants et son influence sur la performance," Grenoble Ecole de Management (Post-Print) hal-00451522, HAL.
    12. Buckley, Peter J. & Cross, Adam & De Mattos, Claudio, 2015. "The principle of congruity in the analysis of international business cooperation," International Business Review, Elsevier, vol. 24(6), pages 1048-1060.
    13. Joseph A Hamm & Corwin Smidt & Roger C Mayer, 2019. "Understanding the psychological nature and mechanisms of political trust," PLOS ONE, Public Library of Science, vol. 14(5), pages 1-20, May.
    14. John M. de Figueiredo & Brian S. Silverman, 2017. "On the Genesis of Interfirm Relational Contracts," Strategy Science, INFORMS, vol. 2(4), pages 234-245, December.
    15. Cilem Selin Hazir & Corinne Autant-Bernard, 2012. "Using Affiliation Networks to Study the Determinants of Multilateral Research Cooperation Some empirical evidence from EU Framework Programs in biotechnology," Working Papers 1212, Groupe d'Analyse et de Théorie Economique Lyon St-Étienne (GATE Lyon St-Étienne), Université de Lyon.
    16. Jarratt, Denise & Ceric, Arnela, 2015. "The complexity of trust in business collaborations," Australasian marketing journal, Elsevier, vol. 23(1), pages 2-12.
    17. Belhadi, Amine & Kamble, Sachin S. & Mani, Venkatesh & Venkatesh, V.G. & Shi, Yangyan, 2021. "Behavioral mechanisms influencing sustainable supply chain governance decision-making from a dyadic buyer-supplier perspective," International Journal of Production Economics, Elsevier, vol. 236(C).
    18. Paschalis Arvanitidis & Athina Economou & Christos Kollias, 2016. "Terrorism’s effects on social capital in European countries," Public Choice, Springer, vol. 169(3), pages 231-250, December.
    19. Massimo Finocchiaro Castro & Calogero Guccio, 2020. "Birds of a feather flock together: trust in government, political selection and electoral punishment," Public Choice, Springer, vol. 184(3), pages 263-287, September.
    20. Ziggers, Gerrit Willem & Tjemkes, Brian, 2010. "Dynamics in Inter‐Firm Collaboration: The Impact of Alliance Capabilities on Performance," International Journal on Food System Dynamics, International Center for Management, Communication, and Research, vol. 1(2), pages 1-16.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vrs:joinma:v:7:y:2015:i:2:p:31-47:n:3. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.sciendo.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.