IDEAS home Printed from https://ideas.repec.org/a/vrs/ecocul/v17y2020i1p17-27n2.html
   My bibliography  Save this article

The Individual Transport Mobility Gap (ITMG) as an Obstacle on the Road to Higher Rates of Public Transport Use

Author

Listed:
  • Bongard Stefan

    (Ludwigshafen University of Business and Society, Ludwigshafen am Rhein, Germany)

Abstract

Research purpose. The call for higher rates of public transport usage seems reasonable and understandable, given the growing impact of climate change and the high burden of heavy traffic, especially on urban transport structures. A course of Bachelor’s degree students in Logistics explored the issue of satisfaction with individual transport mobility, formulating the hypothesis that there must be a striking difference in the quality behind the use of a private car versus the use of public transport. The hypothesised difference in perceived quality between the two modes of transport was called the individual transport mobility gap (ITMG).Design/Methodology/Approach. The ITMG was considered from the perspective of people who mainly use a car (car users) and who mainly use public transport (public transport users). Both groups were asked how they rate their preferred means of transport and how they rate the alternative mode of transport using an online questionnaire. The survey can be accessed online at: https://fhludwigshafen.eu.qualtrics.com/jfe/form/SV_6JOoxNvlSVxsdDv.Findings. The results of the study confirmed the hypothesis that there is a substantial perceived gap with an ITMG value of 4.0 between using a car versus using public transport for people who primarily use a car. In contrast, the ITMG value for public transport users was only 0.8.Originality/Relevance/Practical Implications. The originality of this approach lies in surveying satisfaction with a mode of transport at a highly aggregated level rather than at the level of individual quality factors, such as punctuality or flexibility. ITMG is defined in this study as a valuable metric that provides a basis for comparison. This quantitative metric can in turn be used to determine the effectiveness of measures to increase usage rates of public transport. The study also provides practical findings by making available its database to other researchers for further evaluation purposes. The study also contributes to scholarly and public discourse on how to effectively reduce the satisfaction gap in the use of private cars versus public transport, thus resulting in improved outcomes for the environment and society.

Suggested Citation

  • Bongard Stefan, 2020. "The Individual Transport Mobility Gap (ITMG) as an Obstacle on the Road to Higher Rates of Public Transport Use," Economics and Culture, Sciendo, vol. 17(1), pages 17-27, June.
  • Handle: RePEc:vrs:ecocul:v:17:y:2020:i:1:p:17-27:n:2
    DOI: 10.2478/jec-2020-0002
    as

    Download full text from publisher

    File URL: https://doi.org/10.2478/jec-2020-0002
    Download Restriction: no

    File URL: https://libkey.io/10.2478/jec-2020-0002?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Stradling, Stephen & Carreno, Michael & Rye, Tom & Noble, Allyson, 2007. "Passenger perceptions and the ideal urban bus journey experience," Transport Policy, Elsevier, vol. 14(4), pages 283-292, July.
    2. Fellesson, Markus & Friman, Margareta, 2008. "Perceived Satisfaction with Public Transport Service in Nine European Cities," Journal of the Transportation Research Forum, Transportation Research Forum, vol. 47(3).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Agyeman, Stephen & Cheng, Lin, 2020. "Analysis of barriers to perceived service quality in Ghana: Students’ perspectives on bus mobility attributes," Transport Policy, Elsevier, vol. 99(C), pages 63-85.
    2. Ratanavaraha, Vatanavongs & Jomnonkwao, Sajjakaj, 2014. "Model of users׳ expectations of drivers of sightseeing buses: confirmatory factor analysis," Transport Policy, Elsevier, vol. 36(C), pages 253-262.
    3. Chica-Olmo, Jorge & Gachs-Sánchez, Héctor & Lizarraga, Carmen, 2018. "Route effect on the perception of public transport services quality," Transport Policy, Elsevier, vol. 67(C), pages 40-48.
    4. de Oña, Juan & Estévez, Esperanza & de Oña, Rocío, 2021. "How does private vehicle users perceive the public transport service quality in large metropolitan areas? A European comparison," Transport Policy, Elsevier, vol. 112(C), pages 173-188.
    5. Margareta Friman & Lina Larhult & Tommy Gärling, 2013. "An analysis of soft transport policy measures implemented in Sweden to reduce private car use," Transportation, Springer, vol. 40(1), pages 109-129, January.
    6. Stelzer, Anselmo & Englert, Frank & Hörold, Stephan & Mayas, Cindy, 2016. "Improving service quality in public transportation systems using automated customer feedback," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 89(C), pages 259-271.
    7. Zamparini, L. & Domènech, A. & Miravet, D. & Gutiérrez, A., 2022. "Green mobility at home, green mobility at tourism destinations: A cross-country study of transport modal choices of educated young adults," Journal of Transport Geography, Elsevier, vol. 103(C).
    8. Rubensson, Isak & Börjesson, Maria, 2018. "Satisfaction with crowding in public transport," Working papers in Transport Economics 2018:6, CTS - Centre for Transport Studies Stockholm (KTH and VTI).
    9. Ahern, Zeke & Paz, Alexander & Corry, Paul, 2022. "Approximate multi-objective optimization for integrated bus route design and service frequency setting," Transportation Research Part B: Methodological, Elsevier, vol. 155(C), pages 1-25.
    10. Leonel Cerno & César Pérez López & Eduardo Sanz Arcega, 2017. "Determinantes de la satisfacción de los españoles con las prestaciones y servicios públicos: un enfoque de sociología tributaria con microdatos," Hacienda Pública Española / Review of Public Economics, IEF, vol. 220(1), pages 57-87, March.
    11. Carreira, Rui & Patrício, Lia & Natal Jorge, Renato & Magee, Chris & Van Eikema Hommes, Qi, 2013. "Towards a holistic approach to the travel experience: A qualitative study of bus transportation," Transport Policy, Elsevier, vol. 25(C), pages 233-243.
    12. Tae‐Hyoung Tommy Gim, 2020. "The relationship between overall happiness and perceived transportation services relative to other individual and environmental variables," Growth and Change, Wiley Blackwell, vol. 51(2), pages 712-733, June.
    13. Jomnonkwao, Sajjakaj & Ratanavaraha, Vatanavongs, 2016. "Measurement modelling of the perceived service quality of a sightseeing bus service: An application of hierarchical confirmatory factor analysis," Transport Policy, Elsevier, vol. 45(C), pages 240-252.
    14. Ittamalla, Rajesh & Srinivas Kumar, Daruri Venkata, 2021. "Determinants of holistic passenger experience in public transportation: Scale development and validation," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
    15. Laila Ait Bihi Ouali & Daniel J. Graham & Alexander Barron & Mark Trompet, 2020. "Gender differences in the perception of safety in public transport," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 183(3), pages 737-769, June.
    16. Olsson, Lars E. & Friman, Margareta & Pareigis, Jörg & Edvardsson, Bo, 2012. "Measuring service experience: Applying the satisfaction with travel scale in public transport," Journal of Retailing and Consumer Services, Elsevier, vol. 19(4), pages 413-418.
    17. Abenoza, Roberto F. & Liu, Chengxi & Cats, Oded & Susilo, Yusak O., 2019. "What is the role of weather, built-environment and accessibility geographical characteristics in influencing travelers’ experience?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 122(C), pages 34-50.
    18. Morris, Eric A., 2015. "Should we all just stay home? Travel, out-of-home activities, and life satisfaction," Transportation Research Part A: Policy and Practice, Elsevier, vol. 78(C), pages 519-536.
    19. SINGH Sanjay, 2016. "Assessment Of Passenger Satisfaction With Public Bus Transport Services: A Case Study Of Lucknow City (India)," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 11(3), pages 107-128, December.
    20. Chen, Dongxu & Sun, Yu & Yang, Zhongzhen, 2020. "Optimization of the travel ban scheme of cars based on the spatial distribution of the last digit of license plates," Transport Policy, Elsevier, vol. 94(C), pages 43-53.

    More about this item

    Keywords

    Action-Based Teaching; Empirical Case Study; Mobility Management; Motorised Individual Transport; Public Transport;
    All these keywords.

    JEL classification:

    • A23 - General Economics and Teaching - - Economic Education and Teaching of Economics - - - Graduate
    • R40 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vrs:ecocul:v:17:y:2020:i:1:p:17-27:n:2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Peter Golla (email available below). General contact details of provider: https://www.sciendo.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.