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Developing a multidimensional scale for presenteeism: A study on measurement and implications

Author

Listed:
  • S. Mumlu-Karanfil

    (Istanbul Gelisim University, Istanbul, Turkey)

  • A. Dogan

    (Istanbul University, Istanbul, Turkey)

  • S. Bozkurt

    (Yildiz Technical University, Istanbul, Turkey)

Abstract

Presenteeism is among the key factors that negatively affect employee efficiency and, therefore, company organi zational performance. The existing measurement tools for assessing presenteeism highlight health-related issues as the main reason behind this counterproductive behaviour. On the other hand, other factors that influence modern business life and pro cesses are omitted. The paper’s primary purpose is to develop a comprehensive measurement tool suitable for the individual and organizational multi-factor structure of presenteeism that accurately reflects the complex nature of today’s business world. Meth odologically, the research is shaped within the framework of grounded theory. In the study, mixed methods research combining qualitative and quantitative methods was utilized. In this context, firstly, the authors conducted a literature review and focus group interviews with experts in the field in order to reveal the conceptual structure. We analysed the data using content analysis and then moved on to writing 18 scale items. We performed exploratory factor analysis using the SPSS program and confirmatory factor analysis using the AMOS program. As a result, we develop a four-dimensional scale for presenteeism covering work focus, stress management, social loafing, and performance. The verified multidimensional scale fills a vacuum in the literature by offer ing a comprehensive and dependable instrument to gauge presenteeism on organizational and individual dimensions. Among the possible avenues for further research are testing the scale in different cultural contexts and addressing the organizational causes of presenteeism.

Suggested Citation

  • S. Mumlu-Karanfil & A. Dogan & S. Bozkurt, 2024. "Developing a multidimensional scale for presenteeism: A study on measurement and implications," Upravlenets, Ural State University of Economics, vol. 15(5), pages 73-86, November.
    • Handle: RePEc:url:upravl:v:15:y:2024:i:5:p:73-86
    DOI: 10.29141/2218-5003-2024-15-5-5
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    References listed on IDEAS

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    1. Hansen, Claus D. & Andersen, Johan H., 2008. "Going ill to work - What personal circumstances, attitudes and work-related factors are associated with sickness presenteeism?," Social Science & Medicine, Elsevier, vol. 67(6), pages 956-964, September.
    2. Dew, Kevin & Keefe, Vera & Small, Keitha, 2005. "'Choosing' to work when sick: workplace presenteeism," Social Science & Medicine, Elsevier, vol. 60(10), pages 2273-2282, May.
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    More about this item

    Keywords

    presenteeism; absenteeism; productivity; presenteeism assessment; multidimensional scale; Turkey;
    All these keywords.

    JEL classification:

    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity

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