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An extensible framework for collaborative e-governance platform workflow modeling using data flow analysis

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  • Luning Liu
  • Jingrui Ju
  • Yuqiang Feng

Abstract

As IT-enabled collaborative technologies facilitate the transformation from government to governance, governments are working to establish collaborative e-governance platforms across organizational boundaries in different contexts, especially in developed countries. In contrast, most developing countries are still at a nascent stage of platform construction. There is little research investigating the function-oriented across-organization platform modeling required to drive platform design and development for developing countries. Therefore, we propose a framework for collaborative e-governance platform workflow modeling, including three level-extensible dimensions of requirement, method, and model. Specifically, we identify four basic functions and eight patterns, extend a method of object-oriented workflow modeling using data flow analysis, and separately model the platform on the top level and object level. Finally, we apply the framework to a citizen appeal processing platform to validate its utility. The framework provides an operable method and reusable function object models, which contribute to the contextualized collaborative e-governance platform modeling for developing regions.

Suggested Citation

  • Luning Liu & Jingrui Ju & Yuqiang Feng, 2017. "An extensible framework for collaborative e-governance platform workflow modeling using data flow analysis," Information Technology for Development, Taylor & Francis Journals, vol. 23(3), pages 415-437, July.
  • Handle: RePEc:taf:titdxx:v:23:y:2017:i:3:p:415-437
    DOI: 10.1080/02681102.2017.1311832
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    References listed on IDEAS

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    1. Amit Basu & Robert W. Blanning, 2000. "A Formal Approach to Workflow Analysis," Information Systems Research, INFORMS, vol. 11(1), pages 17-36, March.
    2. Sherry X. Sun & J. Leon Zhao & Jay F. Nunamaker & Olivia R. Liu Sheng, 2006. "Formulating the Data-Flow Perspective for Business Process Management," Information Systems Research, INFORMS, vol. 17(4), pages 374-391, December.
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    Cited by:

    1. Yu Zeng & Quan Zhang & Qi Zhao & Huang Huang, 2023. "Doing more among institutional boundaries: Platform‐enabled government in China," Review of Policy Research, Policy Studies Organization, vol. 40(3), pages 458-478, May.

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