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Research Commentary: Workflow Management Issues in e-Business

Author

Listed:
  • Amit Basu

    (Cox School of Business, Southern Methodist University, Dallas, Texas 75275)

  • Akhil Kumar

    (Bell Laboratories, 600 Mountain Avenue, 2A-406, Murray Hill, New Jersey 07974)

Abstract

Trends towards increased business process automation, e-commerce, and e-business have led to increasing interest in the field of workflow management. In this paper, we provide a perspective on the state of research in workflow management systems, and discuss possible future research directions in this area, with a particular emphasis on workflow systems in integrating interorganizational processes and enabling e-commerce solutions.

Suggested Citation

  • Amit Basu & Akhil Kumar, 2002. "Research Commentary: Workflow Management Issues in e-Business," Information Systems Research, INFORMS, vol. 13(1), pages 1-14, March.
    • Handle: RePEc:inm:orisre:v:13:y:2002:i:1:p:1-14
    DOI: 10.1287/isre.13.1.1.94
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    References listed on IDEAS

    as
    1. Amit Basu & Robert W. Blanning, 2000. "A Formal Approach to Workflow Analysis," Information Systems Research, INFORMS, vol. 11(1), pages 17-36, March.
    2. Akhil Kumar & J. Leon Zhao, 1999. "Dynamic Routing and Operational Controls in Workflow Management Systems," Management Science, INFORMS, vol. 45(2), pages 253-272, February.
    3. Amit Basu & Robert W. Blanning & Avraham Shtub, 1997. "Metagraphs in Hierarchical Modeling," Management Science, INFORMS, vol. 43(5), pages 623-639, May.
    4. Salvatore March & Alan Hevner & Sudha Ram, 2000. "Research Commentary: An Agenda for Information Technology Research in Heterogeneous and Distributed Environments," Information Systems Research, INFORMS, vol. 11(4), pages 327-341, December.
    5. Amit Basu & Robert W. Blanning, 1994. "Metagraphs: A Tool for Modeling Decision Support Systems," Management Science, INFORMS, vol. 40(12), pages 1579-1600, December.
    6. John A. Buzacott, 1996. "Commonalities in Reengineered Business Processes: Models and Issues," Management Science, INFORMS, vol. 42(5), pages 768-782, May.
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    Cited by:

    1. Xue Bai & Ramayya Krishnan & Rema Padman & Harry Jiannan Wang, 2013. "On Risk Management with Information Flows in Business Processes," Information Systems Research, INFORMS, vol. 24(3), pages 731-749, September.
    2. Hao Xia & Milind Dawande & Vijay Mookerjee, 2014. "Role Refinement in Access Control: Model and Analysis," INFORMS Journal on Computing, INFORMS, vol. 26(4), pages 866-884, November.
    3. Borislav Kolaric & Robert Petrovic & Slobodan Radojcic, 2011. "Application of E-Business in Modern Operation of Public Companies in Serbia," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 2(3), pages 32-44, August.
    4. Shazib E. Shaikh & Nikolay Mehandjiev, 2007. "E-Business Process Negotiation : Formal Requirements for Strategy Support," Microeconomics Working Papers 22278, East Asian Bureau of Economic Research.
    5. Lopez-Nicolas, Carolina & Soto-Acosta, Pedro, 2010. "Analyzing ICT adoption and use effects on knowledge creation: An empirical investigation in SMEs," International Journal of Information Management, Elsevier, vol. 30(6), pages 521-528.
    6. Pillet, Jean-Charles & Carillo, Kevin Daniel André, 2016. "Email-free collaboration: An exploratory study on the formation of new work habits among knowledge workers," International Journal of Information Management, Elsevier, vol. 36(1), pages 113-125.

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