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The Internationalisation of Business Service Firms: A Stages Approach

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  • Joanne Roberts

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  • Joanne Roberts, 1999. "The Internationalisation of Business Service Firms: A Stages Approach," The Service Industries Journal, Taylor & Francis Journals, vol. 19(4), pages 68-88, October.
    • Handle: RePEc:taf:servic:v:19:y:1999:i:4:p:68-88
    DOI: 10.1080/02642069900000045
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    Cited by:

    1. Gleich, Wolfgang & Schmeisser, Bjoern & Zschoche, Miriam, 2017. "The influence of competition on international sourcing strategies in the service sector," International Business Review, Elsevier, vol. 26(2), pages 279-287.
    2. Jack, Robert & As-Saber, Sharif & Edwards, Ron & Buckley, Peter, 2008. "The role of service embeddedness in the internationalisation process of manufacturing firms," International Business Review, Elsevier, vol. 17(4), pages 442-451, August.
    3. Alexander Vogel, 2009. "Exporter Performance in the German Business Services Sector: First Evidence from the Services Statistics Panel," Working Paper Series in Economics 111, University of Lüneburg, Institute of Economics.
    4. Volker Mahnke & Markus Venzin, 2002. "How do digital information good characteristics influence pace and modalities of international market entry?," DRUID Working Papers 02-13, DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies.
    5. Taylor, Murray & Jack, R. & Madsen, T. & Alam, M.A., 2021. "The nature of service characteristics and their impact on internationalization: A multiple case study of born global firms," Journal of Business Research, Elsevier, vol. 132(C), pages 517-529.
    6. Uner, M. Mithat & Cetin, Burak & Cavusgil, S. Tamer, 2020. "On the internationalization of Turkish hospital chains: A dynamic capabilities perspective," International Business Review, Elsevier, vol. 29(3).
    7. Henk Kox, 2001. "Exposure of the business services industry to international competition," CPB Document 10.rdf, CPB Netherlands Bureau for Economic Policy Analysis.
    8. Anna Lejpras, 2019. "Determinants of export performance: differences between service and manufacturing SMEs," Service Business, Springer;Pan-Pacific Business Association, vol. 13(1), pages 171-198, March.
    9. Alexander Eickelpasch & Alexander Vogel, 2010. "Determinants of the export behaviour of German business services companies," The Service Industries Journal, Taylor & Francis Journals, vol. 31(4), pages 513-526, May.
    10. David Doloreux & Anika Laperrière, 2014. "Internationalisation and innovation in the knowledge-intensive business services," Service Business, Springer;Pan-Pacific Business Association, vol. 8(4), pages 635-657, December.
    11. Robert Wentrup, 2016. "The online–offline balance: internationalization for Swedish online service providers," Journal of International Entrepreneurship, Springer, vol. 14(4), pages 562-594, December.
    12. Klein, Klemens & Albers, Sascha & Allroggen, Florian & Malina, Robert, 2015. "Serving vs. settling: What drives the establishment of low-cost carriers’ foreign bases?," Transportation Research Part A: Policy and Practice, Elsevier, vol. 79(C), pages 17-30.
    13. Albers, Sascha & Heuermann, Caroline & Koch, Benjamin, 2009. "International market entry strategies of EU and Asia-Pacific low fare airlines," Working Paper Series 106, University of Cologne, Department of Business Policy and Logistics.
    14. Bianchi, Constanza & Drennan, Judy, 2012. "Drivers of satisfaction and dissatisfaction for overseas service customers: A critical incident technique approach," Australasian marketing journal, Elsevier, vol. 20(1), pages 97-107.
    15. Peter J. Taylor & Gilda Catalana & David Walker, 2004. "Multiple globalisations: regional, hierarchical and sectoral articulations of global business services through world cities," The Service Industries Journal, Taylor & Francis Journals, vol. 24(3), pages 63-81, May.
    16. Heinz Hollenstein, 2001. "Patterns and Determinants of International Activities: Are SMEs Different?," WIFO Working Papers 155, WIFO.
    17. Riku Laanti & Fred McDougall & Georges Baume, 2009. "How well do Traditional Theories Explain the Internationalisation of Service MNEs from Small and Open Economies? – Case: National Telecommunication Companies," Management International Review, Springer, vol. 49(1), pages 121-144, February.
    18. Markus Reihlen & Sascha Albers & Tuulia Kewitz, 2009. "Internationalization as Strategic Change: The Case of Deutsche Treuhand-Gesellschaft," management revue - Socio-Economic Studies, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 20(2), pages 209-233.
    19. Helena Turunen & Niina Nummela, 2017. "Internationalisation at home: The internationalisation of location-bound service SMEs," Journal of International Entrepreneurship, Springer, vol. 15(1), pages 36-54, March.
    20. Denitsa Hazarbassanova Blagoeva & Peter D. Ørberg Jensen & Hemant Merchant, 2020. "Services in International Business Studies: A Replication and Extension of Merchant and Gaur (2008)," Management International Review, Springer, vol. 60(3), pages 427-457, June.
    21. Davis, Tim R.V., 2004. "Different service firms, different international strategies," Business Horizons, Elsevier, vol. 47(6), pages 51-59.
    22. David A. Ball & Valerie J. Lindsay & Elizabeth L. Rose, 2008. "Rethinking the paradigm of service internationalisation: Less resource-intensive market entry modes for information-intensive soft services," Management International Review, Springer, vol. 48(4), pages 413-431, April.

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