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Leadership in Times of Crisis: A Framework for Assessment

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  • Arjen Boin
  • Sanneke Kuipers
  • Werner Overdijk

Abstract

The deeply rooted belief in the importance of public leadership is accompanied by quick and often shallow assessments of leadership performance. Such assessments never arrive more quickly than in the wake of crises and disasters—these episodes make for instant winners (Giuliani) and losers (Bush). These assessments are necessarily shallow, as the public can only judge leaders by what they see. While symbolic performance is important (if only because it can arouse the public), it is not the only performance dimension by which we should assess crisis leadership. In this article, we reflect on the many tasks that strategic leaders are called to perform, and we offer a comprehensive framework for leadership performance in times of crisis.

Suggested Citation

  • Arjen Boin & Sanneke Kuipers & Werner Overdijk, 2013. "Leadership in Times of Crisis: A Framework for Assessment," International Review of Public Administration, Taylor & Francis Journals, vol. 18(1), pages 79-91, April.
    • Handle: RePEc:taf:rrpaxx:v:18:y:2013:i:1:p:79-91
    DOI: 10.1080/12294659.2013.10805241
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    References listed on IDEAS

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    1. Gary Klein, 2009. "Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making," MIT Press Books, The MIT Press, edition 1, volume 1, number 0262013398, April.
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    Cited by:

    1. Kristina Czura & Florian Englmaier & Hoa Ho & Lisa Spantig, 2024. "Employee Performance and Mental Well-Being: The Mitigating Effects of Transformational Leadership During Crisis," Rationality and Competition Discussion Paper Series 512, CRC TRR 190 Rationality and Competition.
    2. Charlotte Förster & Caroline Paparella & Stephanie Duchek & Wolfgang H. Güttel, 2022. "Leading in the Paradoxical World of Crises: How Leaders Navigate Through Crises," Schmalenbach Journal of Business Research, Springer, vol. 74(4), pages 631-657, December.
    3. Kristina Czura & Florian Englmaier & Hoa Ho & Lisa Spantig, 2023. "Employee Performance and Mental Well-Being: The Mitigating Effects of Transformational Leadership during Crisis," CESifo Working Paper Series 10433, CESifo.
    4. Melissa A. Wheeler & Timothy Bednall & Vlad Demsar & Samuel G. Wilson, 2022. "Falling Apart and Coming Together: How Public Perceptions of Leadership Change in Response to Natural Disasters vs. Health Crises," Sustainability, MDPI, vol. 14(2), pages 1-19, January.
    5. Mojtaba Salem & Niels Van Quaquebeke & Maria Besiou, 2022. "Aid worker adaptability in humanitarian operations: Interplay of prosocial motivation and authoritarian leadership," Production and Operations Management, Production and Operations Management Society, vol. 31(11), pages 3982-4001, November.
    6. Brown, Bernard & Wang, Ting & Lee, Moosung & Childs, Alison, 2023. "Surviving, navigating and innovating through a pandemic: A review of research on school leadership during COVID-19, 2020–2021," International Journal of Educational Development, Elsevier, vol. 100(C).
    7. Katarzyna Sienkiewicz-Małyjurek & Tomasz Owczarek, 2020. "Complementarity of Communication and Coordination in Ensuring Effectiveness of Emergency Management Networks," Sustainability, MDPI, vol. 13(1), pages 1-20, December.
    8. Kira Matus & Naubahar Sharif & Alvin Li & Zhixin Cai & Wai Haang Lee & Max Song, 2023. "From SARS to COVID-19: the role of experience and experts in Hong Kong’s initial policy response to an emerging pandemic," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-16, December.
    9. Arandas, Mohammed Fadel, 2019. "Malaysian Media Coverage of Palestinian Presidents’ Image during Crises 1996-2016," SocArXiv kbcr4, Center for Open Science.
    10. Bonvecchi, Alejandro & Calvo, Ernesto & Otálvaro-Ramírez, Susana & Scartascini, Carlos, 2022. "The Effect of a Crisis on Trust and Willingness to Reform: Evidence from Survey Panels in Argentina and Uruguay," IDB Publications (Working Papers) 12359, Inter-American Development Bank.
    11. Kristina Czura & Florian Englmaier & Hoa Ho & Lisa Spantig, 2023. "Employee Performance and Mental Well-Being: The Mitigating Effects of Transformational Leadership during Crisis," CESifo Working Paper Series 10433, CESifo.
    12. Cristine de Clercy & Peter Ferguson, 2016. "Leadership in Precarious Contexts: Studying Political Leaders after the Global Financial Crisis," Politics and Governance, Cogitatio Press, vol. 4(2), pages 104-114.
    13. Tokovska Miroslava & Nour Magde Mohamed & Sørensen Anette & Ferreira Vanessa Nolasco, 2023. "Public Health Measures Enacted by the Norwegian Political Leadership to Protect the Elderly in Response to the SARS-CoV-2 Pandemic Crisis," Central European Journal of Public Policy, Sciendo, vol. 17(1), pages 1-13, June.
    14. Leilei Tang & Bonai Fan & Chengjiang Li & Gang Zhao, 2022. "Empirical Evaluation of the Environmental Emergency Management Capability of Local Governments in China," Sustainability, MDPI, vol. 14(11), pages 1-16, May.
    15. Yasmin Kukul & Kedarnath Thakur & Lalatendu Kesari Jena, 2024. "Exploring Crisis Leadership During COVID-19: A Case Study on OYO," Business Perspectives and Research, , vol. 12(3), pages 462-473, July.
    16. Theresa Obuobisa-Darko & Emelia Amoako Asiedu & Frank Ohemeng & Kenneth Parku, 2024. "Managing Employee Engagement in Crisis Situations in Developing Countries: The Case for Responsible Leadership in the Public Sector in Ghana," Public Organization Review, Springer, vol. 24(3), pages 803-821, September.

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