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Relationships between strategic performance measures, strategic decision-making, and organizational performance: empirical evidence from Canadian public organizations

Author

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  • Raili Pollanen
  • Ahmed Abdel-Maksoud
  • Said Elbanna
  • Habib Mahama

Abstract

This study investigates the role of strategic performance measures (SPM) in strategic decision-making and their impact on organizational performance. Based on 143 online survey responses from senior administrators across Canadian public organizations, the study found that SPM of efficiency and effectiveness are positively associated with performance, as well as, the former with both strategy implementation and strategy assessment decisions. The study extends prior research by linking both SPM and their use in strategic decision-making to organizational performance.

Suggested Citation

  • Raili Pollanen & Ahmed Abdel-Maksoud & Said Elbanna & Habib Mahama, 2017. "Relationships between strategic performance measures, strategic decision-making, and organizational performance: empirical evidence from Canadian public organizations," Public Management Review, Taylor & Francis Journals, vol. 19(5), pages 725-746, May.
    • Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:5:p:725-746
    DOI: 10.1080/14719037.2016.1203013
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    Cited by:

    1. Faiz Muhammad Khuwaja & Waheed Ali Umrani & Sanober Salman Shaikh & Ammar Ahmed & Sanaullah Shar, 2019. "University Markor: A Context-Specific Scale to Measure Market-Orientation in Universities," SAGE Open, , vol. 9(2), pages 21582440198, June.
    2. Nuraddeen Abubakar Nuhu & Kevin Baird & Sophia Su, 2022. "The association between the interactive and diagnostic use of financial and non-financial performance measures with individual creativity: The mediating role of perceived fairness," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 33(3), pages 371-402, September.
    3. Panagiota Xanthopoulou & Alexandros Sahinidis & Zorzeta Bakaki, 2022. "The Impact of Strong Cultures on Organisational Performance in Public Organisations: The Case of the Greek Public Administration," Social Sciences, MDPI, vol. 11(10), pages 1-15, October.
    4. Oluwaseun Niyi Anifowose & Matina Ghasemi & Banji Rildwan Olaleye, 2022. "Total Quality Management and Small and Medium-Sized Enterprises’ (SMEs) Performance: Mediating Role of Innovation Speed," Sustainability, MDPI, vol. 14(14), pages 1-19, July.
    5. Jan-Erik Johanson & Åge Johnsen & Elias Pekkola & Stephen Affleck Reid, 2019. "Strategic Management in Finnish and Norwegian Government Agencies," Administrative Sciences, MDPI, vol. 9(4), pages 1-20, October.
    6. Meirbek Mazhitov & Md. Aftab Uddin & Monowar Mahmood & Alexandr Ostrovskiy, 2024. "Competitive Advantages Through Strategy Implementation: the Role of People, Plan, and Process," Public Organization Review, Springer, vol. 24(3), pages 861-883, September.
    7. Abdul Majid & Muhammad Yasir & Muhammad Yasir & Zahid Yousaf, 2021. "Network capability and strategic performance in SMEs: the role of strategic flexibility and organizational ambidexterity," Eurasian Business Review, Springer;Eurasia Business and Economics Society, vol. 11(4), pages 587-610, December.
    8. Bienmali Kombate & Muganga Emmanuel & Kouadio Konan Richard, 2021. "The Implication of the Strategic Implementation Style and Middle Management Effort in Public Organization Strategic Management Implementation and Its Organizational Performance," Journal of Public Administration and Governance, Macrothink Institute, vol. 11(1), pages 125-125, December.
    9. Hajra Malik & Hui Nee Au Yong & Zam Zuriyati Mohamad & Charles Ramendran S. P. R. & Chee Yin Yip & Chee Yang Fong & Mobashar Rehman & Suhaiza Zailani, 2022. "Sustainable Smart Homes and Community Happiness in the Malaysian Context," International Journal of Asian Business and Information Management (IJABIM), IGI Global, vol. 13(1), pages 1-18, January.
    10. Qintao Fan & Wei Li, 2018. "Leading indicator variables and managerial incentives in a dynamic agency setting," Review of Accounting Studies, Springer, vol. 23(4), pages 1715-1753, December.
    11. Damaris Kimweli & Dr. Lucy Kavindah, 2020. "An Empirical Analysis of Corporate Response Strategy and Performance of County Pension Fund, Kenya," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 4(9), pages 91-98, September.
    12. Carl Deschamps, 2019. "Stages of management control in a large public organization: from top to frontline managers," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 30(2), pages 153-184, July.

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