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Leading public service organizations: how to obtain high employee self-efficacy and organizational performance

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  • Christian Bøtcher Jacobsen
  • Lotte Bøgh Andersen

Abstract

Concerns are sometimes raised that transactional leadership harms public organizations’ performance because demands thwart employees’ self-efficacy. However, the opposite may be argued – conditional rewards strengthen feelings of competence because they provide positive feedback on performance. We study ninety-two high school principals’ reported use of contingent rewards and sanctions and self-efficacy among their 1,932 teachers. The results indicate that contingent rewards strengthen self-efficacy, and that sanctions are not negatively related with self-efficacy or performance. Furthermore, the teachers’ self-efficacy can be linked positively to organizational performance. This suggests that rewards can be an important tool for managers in the public sector.

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  • Christian Bøtcher Jacobsen & Lotte Bøgh Andersen, 2017. "Leading public service organizations: how to obtain high employee self-efficacy and organizational performance," Public Management Review, Taylor & Francis Journals, vol. 19(2), pages 253-273, February.
    • Handle: RePEc:taf:rpxmxx:v:19:y:2017:i:2:p:253-273
    DOI: 10.1080/14719037.2016.1153705
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    Cited by:

    1. Jin-Hwa Lee & In-Ok Sim, 2021. "Analysis of the Relationship between the Psychological Well-Being, Emotional Intelligence, Willpower, and Job-Efficacy of Clinical Nurses: A Structural Model Application," IJERPH, MDPI, vol. 18(11), pages 1-15, May.
    2. Emmanuel Mango & Jeremiah Koshal & Caren Ouma, 2019. "Effect of developmental efficacy on leadership development," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 8(5), pages 70-75, September.
    3. Corina Cristiana NASTACA, 2020. "Leadership And Resilience In Romanian Public Administration From County Level," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2020(34), pages 78-96, June.
    4. Khawaja Fawad Latif & Aymen Sajjad & Rabia Bashir & Muhammad Bilal Shaukat & Muhammad Bilal Khan & Umar Farooq Sahibzada, 2020. "Revisiting the relationship between corporate social responsibility and organizational performance: The mediating role of team outcomes," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(4), pages 1630-1641, July.
    5. Bernard Gumah & Liu Wenbin & Maxwell Akansina Aziabah, 2021. "Supervisors’ Leadership Styles’ Influence on Foreign Teachers’ Self-Efficacy in a Cross-Cultural Work Setting: A Moderated Mediation Analysis," SAGE Open, , vol. 11(1), pages 21582440219, March.
    6. Thabang Manyaapelo & Bart Van den Borne & Robert A. C. Ruiter & Sibusiso Sifunda & Priscilla Reddy, 2019. "Effectiveness of a Health Behavioural Intervention Aimed at Reduction of Risky Sexual Behaviours among Young Men in the KwaZulu-Natal Province, South Africa," IJERPH, MDPI, vol. 16(11), pages 1-18, May.

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