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The End of Social Exclusion? On Information Technology Policy as a Key to Social Inclusion in Large European Cities

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  • Willem Van Winden

Abstract

Social exclusion of parts of the urban population has come to be seen as one of the key roots of many contemporary urban problems. Currently, a new optimism can be observed about the possibilities of fighting social exclusion, mainly based on the seemingly endless possibilities of information and communications technology (ICT). ICT is believed to contribute to economic, social and political dimensions of inclusion. Closer inspection leads to the conclusion that policy makers' expectations of ICT as a solution for social exclusion need downsizing but, under some conditions, in the longer run ICT can support social inclusion policy. The degree to which the new opportunities of ICT can be capitalized on depends to a large extent on the capacity of urban management to influence the population's uptake and application of ICT, and the alignment with other social inclusion policies.

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  • Willem Van Winden, 2001. "The End of Social Exclusion? On Information Technology Policy as a Key to Social Inclusion in Large European Cities," Regional Studies, Taylor & Francis Journals, vol. 35(9), pages 861-877.
    • Handle: RePEc:taf:regstd:v:35:y:2001:i:9:p:861-877
    DOI: 10.1080/00343400120090275
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    References listed on IDEAS

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    Cited by:

    1. Willem van Winden & Paulus Woets, 2004. "Urban Broadband Internet Policies in Europe: A Critical Review," Urban Studies, Urban Studies Journal Limited, vol. 41(10), pages 2043-2059, September.
    2. Ozili, Peterson K, 2023. "Can social inclusion policies promote financial inclusion?," MPRA Paper 116971, University Library of Munich, Germany.
    3. Richard Estes, 2004. "Development Challenges of the "New Europe"," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 69(2), pages 123-166, November.
    4. Shirahada, Kunio & Ho, Bach Quang & Wilson, Alan, 2019. "Online public services usage and the elderly: Assessing determinants of technology readiness in Japan and the UK," Technology in Society, Elsevier, vol. 58(C).
    5. Pantano, Eleonora & Viassone, Milena & Boardman, Rosy & Dennis, Charles, 2022. "Inclusive or exclusive? Investigating how retail technology can reduce old consumers’ barriers to shopping," Journal of Retailing and Consumer Services, Elsevier, vol. 68(C).
    6. Paul DiMaggio & Eszter Hargittai & Coral Celeste & Steven Shafer, 2003. "From Unequal Access to Differentiated Use: A Literature Review and Agenda for Research on Digital Inequality," Working Papers 29, Princeton University, School of Public and International Affairs, Center for Arts and Cultural Policy Studies..
    7. Varghese, Varun & Jana, Arnab, 2019. "Interrelationships between ICT, social disadvantage, and activity participation behaviour: A case of Mumbai, India," Transportation Research Part A: Policy and Practice, Elsevier, vol. 125(C), pages 248-267.
    8. Colin Lindsay, 2005. "Employability, Services for Unemployed Job Seekers and the Digital Divide," Urban Studies, Urban Studies Journal Limited, vol. 42(2), pages 325-339, February.
    9. Alan Southern & Alan Townsend, 2005. "Information and Communication Technologies and their Role in Urban Regeneration," Local Economy, London South Bank University, vol. 20(3), pages 266-279, August.
    10. Yashuo Chen & Pengbo Li & Chunjiang Yang, 2020. "Examining the Effects of Overtime Work on Subjective Social Status and Social Inclusion in the Chinese Context," IJERPH, MDPI, vol. 17(9), pages 1-18, May.
    11. Greig, Malcolm Stewart & Lindsay, Colin & McQuaid, Ronald W., 2002. "Delivering job search services in rural labour markets: the role of ICT," ERSA conference papers ersa02p235, European Regional Science Association.
    12. Alan Southern, 2002. "Can Information and Communication Technologies Support Regeneration?," Regional Studies, Taylor & Francis Journals, vol. 36(6), pages 697-702.

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