IDEAS home Printed from https://ideas.repec.org/a/taf/pubmgr/v16y2014i2p165-172.html
   My bibliography  Save this article

A Sustainable Business Model for Public Service Organizations?

Author

Listed:
  • Stephen P. Osborne
  • Zoe Radnor
  • Isabel Vidal
  • Tony Kinder

Abstract

No abstract is available for this item.

Suggested Citation

  • Stephen P. Osborne & Zoe Radnor & Isabel Vidal & Tony Kinder, 2014. "A Sustainable Business Model for Public Service Organizations?," Public Management Review, Taylor & Francis Journals, vol. 16(2), pages 165-172, February.
  • Handle: RePEc:taf:pubmgr:v:16:y:2014:i:2:p:165-172
    DOI: 10.1080/14719037.2013.872435
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/14719037.2013.872435
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1080/14719037.2013.872435?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Gillian H Wright & Andrew Taylor, 2005. "Strategic partnerships and relationship marketing in healthcare," Public Management Review, Taylor & Francis Journals, vol. 7(2), pages 203-224, June.
    2. Victor Bekkers & Arthur Edwards & Rebecca Moody & Henri Beunders, 2011. "Caught By Surprise?," Public Management Review, Taylor & Francis Journals, vol. 13(7), pages 1003-1021, October.
    3. James Guthrie & Amanda Ball & Federica Farneti, 2010. "Advancing Sustainable Management of Public and Not For Profit Organizations," Public Management Review, Taylor & Francis Journals, vol. 12(4), pages 449-459, July.
    4. Stephen P. Osborne, 2010. "Delivering Public Services: Time for a new theory?," Public Management Review, Taylor & Francis Journals, vol. 12(1), pages 1-10, January.
    5. Walter Kickert, 2012. "State Responses to the Fiscal Crisis in Britain, Germany and the Netherlands," Public Management Review, Taylor & Francis Journals, vol. 14(3), pages 299-309, March.
    6. Louise Brown & Stephen P. Osborne, 2013. "Risk and Innovation," Public Management Review, Taylor & Francis Journals, vol. 15(2), pages 186-208, February.
    7. Erik-Hans Klijn, 2008. "Governance and Governance Networks in Europe," Public Management Review, Taylor & Francis Journals, vol. 10(4), pages 505-525, July.
    8. Linda McGuire, 2012. "Slippery Concepts in Context," Public Management Review, Taylor & Francis Journals, vol. 14(4), pages 541-555, May.
    9. Zoe Radnor & Stephen P. Osborne, 2013. "Lean: A failed theory for public services?," Public Management Review, Taylor & Francis Journals, vol. 15(2), pages 265-287, February.
    10. Gray, Rob, 2002. "The social accounting project and Accounting Organizations and Society Privileging engagement, imaginings, new accountings and pragmatism over critique?," Accounting, Organizations and Society, Elsevier, vol. 27(7), pages 687-708, October.
    11. Kate Mclaughlin & Stephen P. Osborne & Celine Chew, 2009. "Relationship marketing, relational capital and the future of marketing in public service organizations," Public Money & Management, Taylor & Francis Journals, vol. 29(1), pages 35-42, January.
    12. John M Bryson, 2004. "What to do when Stakeholders matter," Public Management Review, Taylor & Francis Journals, vol. 6(1), pages 21-53, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Noella Edelmann & Shefali Virkar, 2023. "The Impact of Sustainability on Co-Creation of Digital Public Services," Administrative Sciences, MDPI, vol. 13(2), pages 1-21, February.
    2. Per Lægreid & Külli Sarapuu & Lise H. Rykkja & Tiina Randma-Liiv, 2015. "New Coordination Challenges in the Welfare State," Public Management Review, Taylor & Francis Journals, vol. 17(7), pages 927-939, August.
    3. Sara Bonini Baraldi & Paolo Ferri, 2019. "From communism to market: business models and governance in heritage conservation in Poland," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 23(3), pages 787-812, September.
    4. Małgorzata Dzimińska & Justyna Fijałkowska & Łukasz Sułkowski, 2018. "Trust-Based Quality Culture Conceptual Model for Higher Education Institutions," Sustainability, MDPI, vol. 10(8), pages 1-22, July.
    5. Paskaleva, Krassimira & Cooper, Ian, 2018. "Open innovation and the evaluation of internet-enabled public services in smart cities," Technovation, Elsevier, vol. 78(C), pages 4-14.
    6. Pwint Kay Khine & Jianing Mi & Raza Shahid, 2021. "A Comparative Analysis of Co-Production in Public Services," Sustainability, MDPI, vol. 13(12), pages 1-13, June.
    7. Sawaneh, Banna, 2022. "Conceptual Clarifications Of Public Service Delivery, Public Policy, Public Administration And Governance In The Gambia," Ilorin Journal of Business and Social Sciences, Faculty of Social Sciences, University of Ilorin, vol. 24(1), pages 38-58, February.
    8. Ileana Danut, 2016. "The Analysis Of Environmental Policies And Involvement In The Local Community At A Public Organization Level," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 2, pages 30-36, April.
    9. Samuel Fernández-Salinero & Yolanda Navarro Abal & Gabriela Topa, 2019. "On the Relationship between Perceived Conflict and Interactional Justice Influenced by Job Satisfaction and Group Identity," Sustainability, MDPI, vol. 11(24), pages 1-11, December.
    10. Sawaneh, Banna, 2021. "Interrogating The Relevance Of New Public Management And New Public Governance Paradigms To Public Service Delivery In The Gambia," Ilorin Journal of Business and Social Sciences, Faculty of Social Sciences, University of Ilorin, vol. 23(2), pages 1-22, October.
    11. Mauro ROMANELLI, 2017. "Rethinking Public Organizations as Knowledge-Oriented and Technology-Driven Organizations," Management Dynamics in the Knowledge Economy, College of Management, National University of Political Studies and Public Administration, vol. 5(4), pages 559-576, December.
    12. Guillaume PLAISANCE, 2021. "Corporate social responsibility in non-profit organizations: Beyond the evidence," CIRIEC Working Papers 2102, CIRIEC - Université de Liège.
    13. Michela Magliacani, 2023. "How the sustainable development goals challenge public management. Action research on the cultural heritage of an Italian smart city," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 27(3), pages 987-1015, September.
    14. Abu Elias Sarker & Syed Awais Ahmad Tipu & Farhana Razzaque, 2022. "An Integrative Dynamic Framework of Social Accountability: Determinants, Initiatives, and Outcomes," Public Organization Review, Springer, vol. 22(1), pages 117-133, March.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Annick Willem & Steffie Lucidarme, 2014. "Pitfalls and Challenges for Trust and Effectiveness in Collaborative Networks," Public Management Review, Taylor & Francis Journals, vol. 16(5), pages 733-760, June.
    2. Arwin van Buuren & Jasper Eshuis & Nanny Bressers, 2015. "The Governance of Innovation in Dutch Regional Water Management: Organizing fit between organizational values and innovative concepts," Public Management Review, Taylor & Francis Journals, vol. 17(5), pages 679-697, May.
    3. Sébastien Dony, 2017. "Ce que nous apprennent les démarches d'amélioration de l'efficience dans les collectivités territoriales," Post-Print hal-01907400, HAL.
    4. Jacob Torfing & Eva Sørensen, 2019. "Interactive Political Leadership in Theory and Practice: How Elected Politicians May Benefit from Co-Creating Public Value Outcomes," Administrative Sciences, MDPI, vol. 9(3), pages 1-18, July.
    5. Martin Luštický & Martin Musil, 2016. "Stakeholder-Based Evaluation of Tourism Policy Priorities: The Case of the South Bohemian Region," Acta Oeconomica Pragensia, Prague University of Economics and Business, vol. 2016(3), pages 3-23.
    6. Blackburn, Nivea & Brown, Judy & Dillard, Jesse & Hooper, Val, 2014. "A dialogical framing of AIS–SEA design," International Journal of Accounting Information Systems, Elsevier, vol. 15(2), pages 83-101.
    7. Małgorzata Gałązka-Sobotka & Aldona Frączkiewicz-Wronka & Iwona Kowalska-Bobko & Hanna Kelm & Karolina Szymaniec-Mlicka, 2021. "HB-HTA as an implementation problem in Polish health policy," PLOS ONE, Public Library of Science, vol. 16(9), pages 1-24, September.
    8. Sébastien Gand & Elvira Periac, 2015. "Vers des écosystèmes de services gérontologiques ?," Post-Print hal-01164391, HAL.
    9. Karen Maas & Kellie Liket, 2011. "Talk the Walk: Measuring the Impact of Strategic Philanthropy," Journal of Business Ethics, Springer, vol. 100(3), pages 445-464, May.
    10. Mark K. McBeth & Donna L. Lybecker & James W. Stoutenborough, 2016. "Do stakeholders analyze their audience? The communication switch and stakeholder personal versus public communication choices," Policy Sciences, Springer;Society of Policy Sciences, vol. 49(4), pages 421-444, December.
    11. Urquía-Grande, Elena & Estébanez, Raquel Pérez & Alcaraz-Quiles, Francisco José, 2022. "Impact of Non-Profit Organizations’ Accountability: Empirical evidence from the democratic Republic of Congo," World Development Perspectives, Elsevier, vol. 28(C).
    12. Mahavarpour, Nasrin & Marvi, Reza & Foroudi, Pantea, 2023. "A Brief History of Service Innovation: The evolution of past, present, and future of service innovation," Journal of Business Research, Elsevier, vol. 160(C).
    13. Mia Kaspersen & Thomas Riise Johansen, 2016. "Changing Social and Environmental Reporting Systems," Journal of Business Ethics, Springer, vol. 135(4), pages 731-749, June.
    14. repec:dau:papers:123456789/5670 is not listed on IDEAS
    15. Ogunlowo, Olufemi O. & Bristow, Abigail L. & Sohail, M., 2017. "A stakeholder analysis of the automotive industry's use of compressed natural gas in Nigeria," Transport Policy, Elsevier, vol. 53(C), pages 58-69.
    16. Austen Agata, 2012. "Stakeholders management in public hospitals in the context of resources," Management, Sciendo, vol. 16(2), pages 217-230, December.
    17. Johansen, Thomas Riise, 2008. "‘Blaming oneself’: Examining the dual accountability role of employees," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 19(4), pages 544-571.
    18. Michaela Rankin & Carolyn Windsor & Dina Wahyuni, 2011. "An investigation of voluntary corporate greenhouse gas emissions reporting in a market governance system," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 24(8), pages 1037-1070, October.
    19. Lai Ken Tan & Matthew Egan, 2018. "The Public Accountability Value of a Triple Bottom Line Approach to Performance Reporting in the Water Sector," Australian Accounting Review, CPA Australia, vol. 28(2), pages 235-250, June.
    20. Jose Luis Retolaza & Leire San-Jose, 2021. "Understanding Social Accounting Based on Evidence," SAGE Open, , vol. 11(2), pages 21582440211, April.
    21. Klas Palm & Johan Lilja, 2021. "On the road to Agenda 2030 together in a complex alliance of Swedish public authorities," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 23(6), pages 9564-9580, June.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:pubmgr:v:16:y:2014:i:2:p:165-172. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/RPXM20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.