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A Sustainable Business Model for Public Service Organizations?

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  • Stephen P. Osborne
  • Zoe Radnor
  • Isabel Vidal
  • Tony Kinder

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  • Stephen P. Osborne & Zoe Radnor & Isabel Vidal & Tony Kinder, 2014. "A Sustainable Business Model for Public Service Organizations?," Public Management Review, Taylor & Francis Journals, vol. 16(2), pages 165-172, February.
    • Handle: RePEc:taf:pubmgr:v:16:y:2014:i:2:p:165-172
    DOI: 10.1080/14719037.2013.872435
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    References listed on IDEAS

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    1. Gillian H Wright & Andrew Taylor, 2005. "Strategic partnerships and relationship marketing in healthcare," Public Management Review, Taylor & Francis Journals, vol. 7(2), pages 203-224, June.
    2. Victor Bekkers & Arthur Edwards & Rebecca Moody & Henri Beunders, 2011. "Caught By Surprise?," Public Management Review, Taylor & Francis Journals, vol. 13(7), pages 1003-1021, October.
    3. James Guthrie & Amanda Ball & Federica Farneti, 2010. "Advancing Sustainable Management of Public and Not For Profit Organizations," Public Management Review, Taylor & Francis Journals, vol. 12(4), pages 449-459, July.
    4. Stephen P. Osborne, 2010. "Delivering Public Services: Time for a new theory?," Public Management Review, Taylor & Francis Journals, vol. 12(1), pages 1-10, January.
    5. Walter Kickert, 2012. "State Responses to the Fiscal Crisis in Britain, Germany and the Netherlands," Public Management Review, Taylor & Francis Journals, vol. 14(3), pages 299-309, March.
    6. Louise Brown & Stephen P. Osborne, 2013. "Risk and Innovation," Public Management Review, Taylor & Francis Journals, vol. 15(2), pages 186-208, February.
    7. Erik-Hans Klijn, 2008. "Governance and Governance Networks in Europe," Public Management Review, Taylor & Francis Journals, vol. 10(4), pages 505-525, July.
    8. Linda McGuire, 2012. "Slippery Concepts in Context," Public Management Review, Taylor & Francis Journals, vol. 14(4), pages 541-555, May.
    9. Zoe Radnor & Stephen P. Osborne, 2013. "Lean: A failed theory for public services?," Public Management Review, Taylor & Francis Journals, vol. 15(2), pages 265-287, February.
    10. Gray, Rob, 2002. "The social accounting project and Accounting Organizations and Society Privileging engagement, imaginings, new accountings and pragmatism over critique?," Accounting, Organizations and Society, Elsevier, vol. 27(7), pages 687-708, October.
    11. Kate Mclaughlin & Stephen P. Osborne & Celine Chew, 2009. "Relationship marketing, relational capital and the future of marketing in public service organizations," Public Money & Management, Taylor & Francis Journals, vol. 29(1), pages 35-42, January.
    12. John M Bryson, 2004. "What to do when Stakeholders matter," Public Management Review, Taylor & Francis Journals, vol. 6(1), pages 21-53, March.
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    Cited by:

    1. Sawaneh, Banna, 2022. "Conceptual Clarifications Of Public Service Delivery, Public Policy, Public Administration And Governance In The Gambia," Ilorin Journal of Business and Social Sciences, Faculty of Social Sciences, University of Ilorin, vol. 24(1), pages 38-58, February.
    2. Samuel Fernández-Salinero & Yolanda Navarro Abal & Gabriela Topa, 2019. "On the Relationship between Perceived Conflict and Interactional Justice Influenced by Job Satisfaction and Group Identity," Sustainability, MDPI, vol. 11(24), pages 1-11, December.
    3. Noella Edelmann & Shefali Virkar, 2023. "The Impact of Sustainability on Co-Creation of Digital Public Services," Administrative Sciences, MDPI, vol. 13(2), pages 1-21, February.
    4. Małgorzata Dzimińska & Justyna Fijałkowska & Łukasz Sułkowski, 2018. "Trust-Based Quality Culture Conceptual Model for Higher Education Institutions," Sustainability, MDPI, vol. 10(8), pages 1-22, July.
    5. Pwint Kay Khine & Jianing Mi & Raza Shahid, 2021. "A Comparative Analysis of Co-Production in Public Services," Sustainability, MDPI, vol. 13(12), pages 1-13, June.
    6. Michela Magliacani, 2023. "How the sustainable development goals challenge public management. Action research on the cultural heritage of an Italian smart city," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 27(3), pages 987-1015, September.
    7. Abu Elias Sarker & Syed Awais Ahmad Tipu & Farhana Razzaque, 2022. "An Integrative Dynamic Framework of Social Accountability: Determinants, Initiatives, and Outcomes," Public Organization Review, Springer, vol. 22(1), pages 117-133, March.
    8. Per Lægreid & Külli Sarapuu & Lise H. Rykkja & Tiina Randma-Liiv, 2015. "New Coordination Challenges in the Welfare State," Public Management Review, Taylor & Francis Journals, vol. 17(7), pages 927-939, August.
    9. Sara Bonini Baraldi & Paolo Ferri, 2019. "From communism to market: business models and governance in heritage conservation in Poland," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 23(3), pages 787-812, September.
    10. Paskaleva, Krassimira & Cooper, Ian, 2018. "Open innovation and the evaluation of internet-enabled public services in smart cities," Technovation, Elsevier, vol. 78(C), pages 4-14.
    11. Ileana Danut, 2016. "The Analysis Of Environmental Policies And Involvement In The Local Community At A Public Organization Level," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 2, pages 30-36, April.
    12. Sawaneh, Banna, 2021. "Interrogating The Relevance Of New Public Management And New Public Governance Paradigms To Public Service Delivery In The Gambia," Ilorin Journal of Business and Social Sciences, Faculty of Social Sciences, University of Ilorin, vol. 23(2), pages 1-22, October.
    13. Mauro ROMANELLI, 2017. "Rethinking Public Organizations as Knowledge-Oriented and Technology-Driven Organizations," Management Dynamics in the Knowledge Economy, College of Management, National University of Political Studies and Public Administration, vol. 5(4), pages 559-576, December.
    14. Guillaume PLAISANCE, 2021. "Corporate social responsibility in non-profit organizations: Beyond the evidence," CIRIEC Working Papers 2102, CIRIEC - Université de Liège.

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