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Stakeholder Engagement and Compliance Culture

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  • Loke-Min Foo
  • Darinka Asenova
  • Stephen Bailey
  • John Hood

Abstract

This research examines the experience of stakeholders of the Private Finance Initiative (PFI). The local authorities’ accounts of engaging stakeholders are compared against the stakeholders’ experience of being engaged. The findings suggest that the increasing procedures and tools used by local authorities to engage stakeholders do not necessarily lead to more positive experiences of the latter. Some stakeholders perceive engagement as merely an exercise by the local authorities to comply with central government policy guidelines and the stakeholders’ views have not had substantial impact on the overall decision-making process. The findings highlight the inadequacy of a compliance culture in public services.

Suggested Citation

  • Loke-Min Foo & Darinka Asenova & Stephen Bailey & John Hood, 2011. "Stakeholder Engagement and Compliance Culture," Public Management Review, Taylor & Francis Journals, vol. 13(5), pages 707-729, June.
    • Handle: RePEc:taf:pubmgr:v:13:y:2011:i:5:p:707-729
    DOI: 10.1080/14719037.2010.532961
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    References listed on IDEAS

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    1. Power, Michael, 1999. "The Audit Society: Rituals of Verification," OUP Catalogue, Oxford University Press, number 9780198296034.
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    Cited by:

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    2. Giovanna Galizzi & Gaia Viviana Bassani & Cristiana Cattaneo, 2018. "Adoption of Gender-Responsive Budgeting (GRB) by an Italian Municipality," Administrative Sciences, MDPI, vol. 8(4), pages 1-13, November.

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