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Technical change in branch banking at the Midland Bank, 1945-75

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  • Alan Booth

Abstract

This article examines mechanisation and computerisation in the Midland Bank from 1945 to 1975. It concentrates on the human resources available to the bank to manage technical change. The Midland was slow to realise the full potential of mechanisation but introduced computers very successfully. Batch-processing, second generation systems were introduced in major conurbations, producing staff savings and reliable performance without disrupting work practices: However, the Midland developed limited specialist management resources, in part because the ease of early computerisation. Short of specialist managers, the Midland was unable to manage the huge leap in complexity associated with third generation systems. Accordingly, the introduction of on-line, real-time computing was badly delayed and the Midland board henceforth adopted a more conservative approach to technical change.

Suggested Citation

  • Alan Booth, 2004. "Technical change in branch banking at the Midland Bank, 1945-75," Accounting History Review, Taylor & Francis Journals, vol. 14(3), pages 277-300.
    • Handle: RePEc:taf:acbsfi:v:14:y:2004:i:3:p:277-300
    DOI: 10.1080/0958520042000277775
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    References listed on IDEAS

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    1. Bruce Kogut & Udo Zander, 1992. "Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology," Organization Science, INFORMS, vol. 3(3), pages 383-397, August.
    2. Richard J. Boland & Ramkrishnan V. Tenkasi, 1995. "Perspective Making and Perspective Taking in Communities of Knowing," Organization Science, INFORMS, vol. 6(4), pages 350-372, August.
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    Cited by:

    1. Bernardo Bátiz-Lazo, 2017. "Between Novelty and Fashion: Risk Management and the Adoption of Computers in Retail Banking," Palgrave Studies in the History of Finance, in: Korinna Schönhärl (ed.), Decision Taking, Confidence and Risk Management in Banks from Early Modernity to the 20th Century, pages 189-207, Palgrave Macmillan.
    2. Batiz-Lazo, Bernardo, 2007. "Emergence and Evolution of Proprietary ATM Networks in the UK, 1967-2000," MPRA Paper 3689, University Library of Munich, Germany.
    3. John Singleton & James Reveley, 2013. "Business Associations as legitimacy-seekers: the case of CLCB," Working Papers 13005, Economic History Society.

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