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An overview of Web 2.0 social capital: a cross-cultural approach

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  • Jose Vila
  • Domingo Ribeiro-Soriano

Abstract

This is an introductory paper for this Special Issue on Web 2.0 Social Capital. We present a general discussion of motivations for and barriers to applying an Enterprise 2.0 approach. Focus then shifts to the specific fields of knowledge sharing and e-commerce. The article continues with an examination of social capital 2.0 issues. Discussion centers on the employee’s perspective of using Web 2.0 applications and on the adoption of corporate Web 2.0 tools for collaboration. Finally, the paper presents a brief background for each of the topics covered in the five articles selected for this special issue on Web 2.0 social capital. Copyright Springer-Verlag Berlin Heidelberg 2014

Suggested Citation

  • Jose Vila & Domingo Ribeiro-Soriano, 2014. "An overview of Web 2.0 social capital: a cross-cultural approach," Service Business, Springer;Pan-Pacific Business Association, vol. 8(3), pages 399-404, September.
    • Handle: RePEc:spr:svcbiz:v:8:y:2014:i:3:p:399-404
    DOI: 10.1007/s11628-014-0245-y
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    References listed on IDEAS

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    1. Christian Fieseler & Matthes Fleck, 2013. "The Pursuit of Empowerment through Social Media: Structural Social Capital Dynamics in CSR-Blogging," Journal of Business Ethics, Springer, vol. 118(4), pages 759-775, December.
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    Cited by:

    1. Chien-Chi Chu & Ya-Fang Cheng & Fu-Sheng Tsai & Sang-Bing Tsai & Kun-Hwa Lu, 2019. "Open Innovation in Crowdfunding Context: Diversity, Knowledge, and Networks," Sustainability, MDPI, vol. 11(1), pages 1-11, January.
    2. Tazizur Rahman & Yang Sok Kim & Mijin Noh & Choong Kwon Lee, 2020. "Determinants of social commerce adoption in an emerging economy," Service Business, Springer;Pan-Pacific Business Association, vol. 14(4), pages 479-502, December.
    3. Mercy Mpinganjira, 2019. "Willingness to reciprocate in virtual health communities: the role of social capital, gratitude and indebtedness," Service Business, Springer;Pan-Pacific Business Association, vol. 13(2), pages 269-287, June.

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    Keywords

    Service; Social capital; Web 2.0;
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