IDEAS home Printed from https://ideas.repec.org/a/spr/svcbiz/v6y2012i1p99-115.html
   My bibliography  Save this article

Corporate social responsibility of financial organizations in the social economy: a case study on savings banks

Author

Listed:
  • Ricardo Server Izquierdo
  • Jordi Capó Vicedo

Abstract

The implementation of corporate social responsibility policies in firm management processes is becoming increasingly relevant. In the particular case of the financial sector, the incorporation of these policies often has huge repercussions as their role as intermediaries means that firms depend on them for investment which, in turn, affects the way firms perform. Within the financial sector, those organizations form part of the social economy—credit cooperatives and savings banks—are a very particular case as one of the principles on which they are based is their social nature. In this study, we examine the social responsibility situation in these financial organizations, focusing on the case of savings banks. We provide information that will help us better understand the real state of Spanish savings banks with respect to these two areas of social responsibility: The “Obra Social” (or charitable activities) and the incorporation of social and environmental criteria in their business policies. Copyright Springer-Verlag 2012

Suggested Citation

  • Ricardo Server Izquierdo & Jordi Capó Vicedo, 2012. "Corporate social responsibility of financial organizations in the social economy: a case study on savings banks," Service Business, Springer;Pan-Pacific Business Association, vol. 6(1), pages 99-115, March.
  • Handle: RePEc:spr:svcbiz:v:6:y:2012:i:1:p:99-115
    DOI: 10.1007/s11628-011-0124-8
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1007/s11628-011-0124-8
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1007/s11628-011-0124-8?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Roger Spear & Chris Cornforth & Mike Aiken, 2009. "The Governance Challenges Of Social Enterprises: Evidence From A Uk Empirical Study," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 80(2), pages 247-273, June.
    2. Bo Enquist & Mikael Johnson & Per Skålén, 2006. "Adoption of corporate social responsibility – incorporating a stakeholder perspective," Qualitative Research in Accounting & Management, Emerald Group Publishing, vol. 3(3), pages 188-207, September.
    3. Carmen VALOR & Ricardo PALOMO & Javier ITURRIOZ & José Luis MATEU, 2007. "Socially Responsible Investments Among Savings Banks And Credit Unions: Empirical Findings In The Spanish Context," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 78(2), pages 301-326, June.
    4. Rafael Chaves & Robert Schediwy, 2004. "Introducción al monográfico "Gobierno, democracia y directivos en las empresas cooperativas"," CIRIEC-España, revista de economía pública, social y cooperativa, CIRIEC-España, issue 48, pages 5-10, April.
    5. Richard Nelson & Ali Kanso & Steven Levitt, 2007. "Integrating public service and marketing differentiation: an analysis of the American Express Corporation’s “Charge Against Hunger” promotion program," Service Business, Springer;Pan-Pacific Business Association, vol. 1(4), pages 275-293, December.
    6. Marilyn Lucas & Matthew Wilson, 2008. "Tracking the relationship between environmental management and financial performance in the service industry," Service Business, Springer;Pan-Pacific Business Association, vol. 2(3), pages 203-218, September.
    7. Bert Scholtens, 2009. "Corporate Social Responsibility in the International Banking Industry," Journal of Business Ethics, Springer, vol. 86(2), pages 159-175, May.
    8. José Luis Monzon & Rafael Chaves, 2008. "The European Social Economy: Concept And Dimensions Of The Third Sector," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 79(3‐4), pages 549-577, September.
    9. Rafael Chaves & Adoración Mozas & Raquel Puentes & Enrique Bernal, 2010. "E-corporate social responsibility in socially responsible firms: the case of Spanish firms," The Service Industries Journal, Taylor & Francis Journals, vol. 31(12), pages 2033-2050, December.
    10. João Proença & Luís Castro, 2007. "The business-to-business relationship dimensions in financial services markets," Service Business, Springer;Pan-Pacific Business Association, vol. 1(1), pages 63-78, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Tsui-Yii Shih & Sheng-Chen Ke, 2014. "Determinates of financial behavior: insights into consumer money attitudes and financial literacy," Service Business, Springer;Pan-Pacific Business Association, vol. 8(2), pages 217-238, June.
    2. Alexandre Momparler & Carlos Lassala & Domingo Ribeiro, 2013. "Efficiency in banking services: a comparative analysis of Internet-primary and branching banks in the US," Service Business, Springer;Pan-Pacific Business Association, vol. 7(4), pages 641-663, December.
    3. Leticia Inácio & Ivete Delai, 2022. "Sustainable banking: a systematic review of concepts and measurements," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 24(1), pages 1-39, January.
    4. Dae-Young Kim & Sung-Bum Kim & Kathleen Jeehyae Kim, 2019. "Building corporate reputation, overcoming consumer skepticism, and establishing trust: choosing the right message types and social causes in the restaurant industry," Service Business, Springer;Pan-Pacific Business Association, vol. 13(2), pages 363-388, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Nicolás Gambetta & María Antonia García-Benau & Ana Zorio-Grima, 2017. "Corporate social responsibility and bank risk profile: evidence from Europe," Service Business, Springer;Pan-Pacific Business Association, vol. 11(3), pages 517-542, September.
    2. Élias Rizkallah & Inmaculada Buendía Martínez, 2011. "Corporate Social Responsibility in the Financial Sector: Are Financial Cooperatives Ready to the Challenge?," CIRIEC-España, revista de economía pública, social y cooperativa, CIRIEC-España, issue 73, pages 127-149, October.
    3. Sacchetti, Silvia & Tortia, Ermanno, 2012. "The internal and external governance of cooperatives: the effective membership and consistency of value," AICCON Working Papers 111-2012, Associazione Italiana per la Cultura della Cooperazione e del Non Profit.
    4. Juan Julià & Rafael Chaves, 2012. "Introduction: social economy, a third sector in a plural people-oriented economy," Service Business, Springer;Pan-Pacific Business Association, vol. 6(1), pages 1-4, March.
    5. Issam Laguir & Rebecca Stekelorum & Lamia Laguir & Raffaele Staglianò, 2021. "Managing corporate social responsibility in the bank sector: A fuzzy and disaggregated approach," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(4), pages 1324-1334, July.
    6. Shen, Chung-Hua & Wu, Meng-Wen & Chen, Ting-Hsuan & Fang, Hao, 2016. "To engage or not to engage in corporate social responsibility: Empirical evidence from global banking sector," Economic Modelling, Elsevier, vol. 55(C), pages 207-225.
    7. Jorge Matute‐Vallejo & Rafael Bravo & José M. Pina, 2011. "The influence of corporate social responsibility and price fairness on customer behaviour: evidence from the financial sector," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 18(6), pages 317-331, November.
    8. Gulsevim Yumuk Gunay, 2016. "The Test of Corporate Governance System in the Electric Utilities Industry," Journal of Management and Sustainability, Canadian Center of Science and Education, vol. 6(1), pages 132-140, March.
    9. Deng, Wenyueyang & Zhang, Zenglian & Guo, Borui, 2024. "Firm-level carbon risk awareness and Green transformation: A research on the motivation and consequences from government regulation and regional development perspective," International Review of Financial Analysis, Elsevier, vol. 91(C).
    10. Shahbaz Khan & Nida Baig & Aon Waqas Awan & Muhammad Imdad Ullah, 2014. "Do Corporate Social Responsibility Initiatives Favorable for Banks? Customer's Perceptions," Business and Economic Research, Macrothink Institute, vol. 4(1), pages 230-247, June.
    11. Aapo Länsiluoto & Marko Järvenpää, 2008. "Environmental and performance management forces," Qualitative Research in Accounting & Management, Emerald Group Publishing Limited, vol. 5(3), pages 184-206, October.
    12. Saskia Crucke & Adelien Decramer, 2016. "The Development of a Measurement Instrument for the Organizational Performance of Social Enterprises," Sustainability, MDPI, vol. 8(2), pages 1-30, February.
    13. Kiss Marta, 2018. "Green Marketing and Corporate Social Responsibility in the Romanian Banking Sector," Ovidius University Annals, Economic Sciences Series, Ovidius University of Constantza, Faculty of Economic Sciences, vol. 0(2), pages 461-465, December.
    14. Elena Platonova & Mehmet Asutay & Rob Dixon & Sabri Mohammad, 2018. "The Impact of Corporate Social Responsibility Disclosure on Financial Performance: Evidence from the GCC Islamic Banking Sector," Journal of Business Ethics, Springer, vol. 151(2), pages 451-471, August.
    15. Lester M. Salamon, 2010. "Putting The Civil Society Sector On The Economic Map Of The World," Annals of Public and Cooperative Economics, Wiley Blackwell, vol. 81(2), pages 167-210, June.
    16. Giuliana Birindelli & Paola Ferretti & Mariantonietta Intonti & Antonia Iannuzzi, 2015. "On the drivers of corporate social responsibility in banks: evidence from an ethical rating model," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 19(2), pages 303-340, May.
    17. Andreas G.F. Hoepner & John O.S. Wilson, 2012. "Social, Environmental, Ethical and Trust (SEET) Issues in Banking: An Overview," Chapters, in: James R. Barth & Chen Lin & Clas Wihlborg (ed.), Research Handbook on International Banking and Governance, chapter 24, Edward Elgar Publishing.
    18. Muhammad Akram Naseem & Jun Lin & Ramiz ur Rehman & Muhammad Ishfaq Ahmad & Rizwan Ali, 2019. "Moderating role of financial ratios in corporate social responsibility disclosure and firm value," PLOS ONE, Public Library of Science, vol. 14(4), pages 1-19, April.
    19. Francesco Gangi & Lucia Michela Daniele & Nicola Varrone, 2020. "How do corporate environmental policy and corporate reputation affect risk‐adjusted financial performance?," Business Strategy and the Environment, Wiley Blackwell, vol. 29(5), pages 1975-1991, July.
    20. G. Lumpkin & Todd Moss & David Gras & Shoko Kato & Alejandro Amezcua, 2013. "Entrepreneurial processes in social contexts: how are they different, if at all?," Small Business Economics, Springer, vol. 40(3), pages 761-783, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:svcbiz:v:6:y:2012:i:1:p:99-115. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.