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E-corporate social responsibility in socially responsible firms: the case of Spanish firms

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Listed:
  • Rafael Chaves
  • Adoración Mozas
  • Raquel Puentes
  • Enrique Bernal

Abstract

The design and the content of a website that is positively valued by the firm's stakeholders can become a source of competitive advantage. In recent years, information on the extent to which the firm undertakes its social responsibility and environmental protection efforts is gaining increasing interest among the agents with whom it interacts. The aim of this paper is to analyse e-corporate social responsibility in firms listed in the socially responsible investment index FTSE4Good Ibex, focusing on the type of information concerning the corporate social responsibility, which this type of firms provides via their websites.

Suggested Citation

  • Rafael Chaves & Adoración Mozas & Raquel Puentes & Enrique Bernal, 2010. "E-corporate social responsibility in socially responsible firms: the case of Spanish firms," The Service Industries Journal, Taylor & Francis Journals, vol. 31(12), pages 2033-2050, December.
    • Handle: RePEc:taf:servic:v:31:y:2010:i:12:p:2033-2050
    DOI: 10.1080/02642069.2011.545880
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    Cited by:

    1. Felício, J. Augusto & Martins Gonçalves, Helena & da Conceição Gonçalves, Vítor, 2013. "Social value and organizational performance in non-profit social organizations: Social entrepreneurship, leadership, and socioeconomic context effects," Journal of Business Research, Elsevier, vol. 66(10), pages 2139-2146.
    2. Ricardo Server Izquierdo & Jordi Capó Vicedo, 2012. "Corporate social responsibility of financial organizations in the social economy: a case study on savings banks," Service Business, Springer;Pan-Pacific Business Association, vol. 6(1), pages 99-115, March.

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