Perceived value of AI-based recommendations service: the case of voice assistants
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DOI: 10.1007/s11628-023-00527-x
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- Russell W. Belk & Daniel Belanche & Carlos Flavián, 2023. "Key concepts in artificial intelligence and technologies 4.0 in services," Service Business, Springer;Pan-Pacific Business Association, vol. 17(1), pages 1-9, March.
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Keywords
Social presence; Voice assistant; Recommendations; AI-based services; Virtual assistant; Smart speaker; Perceived value; Engagement; Benefits; Costs;All these keywords.
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