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A socio-technical perspective on e-government issues in developing countries: a scientometrics approach

Author

Listed:
  • Gohar Feroz Khan

    (YeungNam University)

  • Junghoon Moon

    (College of Agriculture and Life Sciences, Seoul National University (SNU))

  • Han Woo Park

    (YeungNam University)

  • Bobby Swar

    (Korea Advanced Institute of Science and Technology (KAIST))

  • Jae Jeung Rho

    (KAIST)

Abstract

Many researchers have analyzed e-government literature as a whole or a specific area to focus on statistical methodologies, lessons learnt, or problem related to the area. However, no investigation from socio-technical perspective on e-government issues, in developing countries (DCs), has been carried out. Utilizing scientometrics approach, we analyzed and synthesized e-government (EG) literature that deals with the issues/topics in developing countries from the lens of socio-technical theory (STT). 145 articles from 7 core e-government journals published during the last decade were selected and reviewed for analyzing e-government literature related to developing countries. The growth pattern of e-government literature showed that e-government studies pertaining developing countries issues/topics have rapidly increased during the last decade; covering a range of topics/issues studied from socio-technical aspects. We found that e-government literature in developing countries has somewhat adopted a balanced approach and is moving away from a merely theoretical or conceptual bases toward an empirical foundation; however, the literature lacked depth and balance in terms of issues/topics discussed and methodologies applied. In the light of the findings, strengths, limitations, and future directions for e-government research in developing countries are discussed.

Suggested Citation

  • Gohar Feroz Khan & Junghoon Moon & Han Woo Park & Bobby Swar & Jae Jeung Rho, 2011. "A socio-technical perspective on e-government issues in developing countries: a scientometrics approach," Scientometrics, Springer;Akadémiai Kiadó, vol. 87(2), pages 267-286, May.
    • Handle: RePEc:spr:scient:v:87:y:2011:i:2:d:10.1007_s11192-010-0322-5
    DOI: 10.1007/s11192-010-0322-5
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    References listed on IDEAS

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    Cited by:

    1. Choi, Hyeri & Park, Min Jae & Rho, Jae Jeung & Zo, Hangjung, 2016. "Rethinking the assessment of e-government implementation in developing countries from the perspective of the design–reality gap: Applications in the Indonesian e-procurement system," Telecommunications Policy, Elsevier, vol. 40(7), pages 644-660.
    2. Minjeong Kim & Han Woo Park, 2012. "Measuring Twitter-based political participation and deliberation in the South Korean context by using social network and Triple Helix indicators," Scientometrics, Springer;Akadémiai Kiadó, vol. 90(1), pages 121-140, January.
    3. Han Woo Park & Jungwon Yoon & Loet Leydesdorff, 2016. "The normalization of co-authorship networks in the bibliometric evaluation: the government stimulation programs of China and Korea," Scientometrics, Springer;Akadémiai Kiadó, vol. 109(2), pages 1017-1036, November.
    4. Marko M. Skoric, 2014. "The implications of big data for developing and transitional economies: Extending the Triple Helix?," Scientometrics, Springer;Akadémiai Kiadó, vol. 99(1), pages 175-186, April.
    5. Seong Eun Cho & Han Woo Park, 2012. "Government organizations’ innovative use of the Internet: The case of the Twitter activity of South Korea’s Ministry for Food, Agriculture, Forestry and Fisheries," Scientometrics, Springer;Akadémiai Kiadó, vol. 90(1), pages 9-23, January.
    6. Gohar Feroz Khan & Junghoon Moon & Han Woo Park, 2011. "Network of the core: mapping and visualizing the core of scientific domains," Scientometrics, Springer;Akadémiai Kiadó, vol. 89(3), pages 759-779, December.
    7. Alcaide Muñoz, Laura & Rodríguez Bolívar, Manuel Pedro & Garde Sánchez, Raquel, 2014. "Estudio cienciométrico de la investigación en transparencia informativa, participación ciudadana y prestación de servicios públicos mediante la implementación del e-Gobierno," Revista de Contabilidad - Spanish Accounting Review, Elsevier, vol. 17(2), pages 130-142.
    8. Gohar Feroz Khan, 2013. "Social media-based systems: an emerging area of information systems research and practice," Scientometrics, Springer;Akadémiai Kiadó, vol. 95(1), pages 159-180, April.
    9. Bakunzibake Pierre & Klein Gunnar O. & Islam Sirajul M., 2019. "E-Government Implementation Process in Rwanda: Exploring Changes in a Sociotechnical Perspective," Business Systems Research, Sciendo, vol. 10(1), pages 53-73, April.

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