IDEAS home Printed from https://ideas.repec.org/a/spr/scient/v95y2013i1d10.1007_s11192-012-0831-5.html
   My bibliography  Save this article

Social media-based systems: an emerging area of information systems research and practice

Author

Listed:
  • Gohar Feroz Khan

    (Korea University of Technology and Education (KoreaTECH))

Abstract

This article presents a review of the social media-based systems; an emerging area of information system research, design, and practice shaped by social media phenomenon. Social media-based system (SMS) is the application of a wider range of social software and social media phenomenon in organizational and non-organization context to facilitate every day interactions. To characterize SMS, a total of 274 articles (published during 2003–2011) were analyzed that were classified as computer science information system related in the Web of Science data base and had at least one social media phenomenon related keyword—social media; social network analysis; social network; social network site; and social network system. As a result, we found four main research streams in SMS research dealing with: (1) organizational aspect of SMS, (2) non-organizational aspect of SMS, (3) technical aspect of SMS, and (4) social as a tool. The results indicates that SMS research is fragmented and has not yet found way into the core IS journals, however, it is diverse and interdisciplinary in nature. We also proposed that unlike the conventional and socio-technical IS where information is bureaucratic, formal, bounded within the intranet, and tightly controlled by organizations; in the SMS context, information is social, informal, boundary-less (i.e. boundary is within the internet), has less control, and more sharing of information may lead to higher value/impact.

Suggested Citation

  • Gohar Feroz Khan, 2013. "Social media-based systems: an emerging area of information systems research and practice," Scientometrics, Springer;Akadémiai Kiadó, vol. 95(1), pages 159-180, April.
    • Handle: RePEc:spr:scient:v:95:y:2013:i:1:d:10.1007_s11192-012-0831-5
    DOI: 10.1007/s11192-012-0831-5
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s11192-012-0831-5
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s11192-012-0831-5?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. repec:dau:papers:123456789/8142 is not listed on IDEAS
    2. Hanning Guo & Scott Weingart & Katy Börner, 2011. "Mixed-indicators model for identifying emerging research areas," Scientometrics, Springer;Akadémiai Kiadó, vol. 89(1), pages 421-435, October.
    3. Paolo Massa & Paolo Avesani, 2007. "Trust Metrics on Controversial Users: Balancing Between Tyranny of the Majority," International Journal on Semantic Web and Information Systems (IJSWIS), IGI Global, vol. 3(1), pages 39-64, January.
    4. Haiyan Hou & Hildrun Kretschmer & Zeyuan Liu, 2008. "The structure of scientific collaboration networks in Scientometrics," Scientometrics, Springer;Akadémiai Kiadó, vol. 75(2), pages 189-202, May.
    5. Mike Thelwall & David Wilkinson & Sukhvinder Uppal, 2010. "Data mining emotion in social network communication: Gender differences in MySpace," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 61(1), pages 190-199, January.
    6. Xuan Liu & Siddharth Kaza & Pengzhu Zhang & Hsinchun Chen, 2011. "Determining inventor status and its effect on knowledge diffusion: A study on nanotechnology literature from China, Russia, and India," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 62(6), pages 1166-1176, June.
    7. Woo Hyoung Lee, 2008. "How to identify emerging research fields using scientometrics: An example in the field of Information Security," Scientometrics, Springer;Akadémiai Kiadó, vol. 76(3), pages 503-525, September.
    8. Kaplan, Andreas M. & Haenlein, Michael, 2010. "Users of the world, unite! The challenges and opportunities of Social Media," Business Horizons, Elsevier, vol. 53(1), pages 59-68, January.
    9. Ming Yang & Melody Kiang & Hsinchun Chen & Yijun Li, 2012. "Artificial immune system for illicit content identification in social media," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 63(2), pages 256-269, February.
    10. Ming Yang & Melody Kiang & Hsinchun Chen & Yijun Li, 2012. "Artificial immune system for illicit content identification in social media," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 63(2), pages 256-269, February.
    11. Bracha Shapira & Boaz Zabar, 2011. "Personalized search: Integrating collaboration and social networks," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 62(1), pages 146-160, January.
    12. Loet Leydesdorff, 2003. "The mutual information of university-industry-government relations: An indicator of the Triple Helix dynamics," Scientometrics, Springer;Akadémiai Kiadó, vol. 58(2), pages 445-467, October.
    13. Park, Han Woo & Leydesdorff, Loet, 2010. "Longitudinal trends in networks of university-industry-government relations in South Korea: The role of programmatic incentives," Research Policy, Elsevier, vol. 39(5), pages 640-649, June.
    14. Jyun-Cheng Wang & Cheng-hsin Chiang & Shu-Wei Lin, 2010. "Network structure of innovation: can brokerage or closure predict patent quality?," Scientometrics, Springer;Akadémiai Kiadó, vol. 84(3), pages 735-748, September.
    15. Xuan Liu & Siddharth Kaza & Pengzhu Zhang & Hsinchun Chen, 2011. "Determining inventor status and its effect on knowledge diffusion: A study on nanotechnology literature from China, Russia, and India," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 62(6), pages 1166-1176, June.
    16. Loet Leydesdorff & Liwen Vaughan, 2006. "Co‐occurrence matrices and their applications in information science: Extending ACA to the Web environment," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 57(12), pages 1616-1628, October.
    17. P. S. Nagpaul, 2002. "Visualizing cooperation networks of elite institutions in India," Scientometrics, Springer;Akadémiai Kiadó, vol. 54(2), pages 213-228, June.
    18. Hugo Liu & Pattie Maes & Glorianna Davenport, 2006. "Unraveling the Taste Fabric of Social Networks," International Journal on Semantic Web and Information Systems (IJSWIS), IGI Global, vol. 2(1), pages 42-71, January.
    19. Loet Leydesdorff, 2009. "How are new citation‐based journal indicators adding to the bibliometric toolbox?," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 60(7), pages 1327-1336, July.
    20. Luisa Massari, 2010. "Analysis of MySpace user profiles," Information Systems Frontiers, Springer, vol. 12(4), pages 361-367, September.
    21. Virginia Gewin, 2010. "Collaboration: Social networking seeks critical mass," Nature, Nature, vol. 468(7326), pages 993-994, December.
    22. Daniel Richter & Kai Riemer & Jan vom Brocke, 2011. "Internet Social Networking," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 3(2), pages 89-101, April.
    23. Anna C. Squicciarini & Heng Xu & Xiaolong (Luke) Zhang, 2011. "CoPE: Enabling collaborative privacy management in online social networks," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 62(3), pages 521-534, March.
    24. Duane Truex & Michael Cuellar & Hirotoshi Takeda & Richard Vidgen, 2011. "The Scholarly Influence of Heinz Klein: Ideational and Social Measures of His Impact on IS Research and IS Scholars," Post-Print halshs-00662462, HAL.
    25. Gohar Feroz Khan & Junghoon Moon & Han Woo Park & Bobby Swar & Jae Jeung Rho, 2011. "A socio-technical perspective on e-government issues in developing countries: a scientometrics approach," Scientometrics, Springer;Akadémiai Kiadó, vol. 87(2), pages 267-286, May.
    26. Anna C. Squicciarini & Heng Xu & Xiaolong (Luke) Zhang, 2011. "CoPE: Enabling collaborative privacy management in online social networks," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 62(3), pages 521-534, March.
    27. Daning Hu & Siddharth Kaza & Hsinchun Chen, 2009. "Identifying significant facilitators of dark network evolution," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 60(4), pages 655-665, April.
    28. Bracha Shapira & Boaz Zabar, 2011. "Personalized search: Integrating collaboration and social networks," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 62(1), pages 146-160, January.
    29. Loet Leydesdorff, 2004. "Top-down decomposition of the Journal Citation Reportof the Social Science Citation Index: Graph- and factor-analytical approaches," Scientometrics, Springer;Akadémiai Kiadó, vol. 60(2), pages 159-180, June.
    30. Tianjun Fu & Ahmed Abbasi & Hsinchun Chen, 2008. "A hybrid approach to Web forum interactional coherence analysis," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 59(8), pages 1195-1209, June.
    31. Jung Cheol Shin & Soo Jeung Lee & Yangson Kim, 2012. "Knowledge-based innovation and collaboration: a triple-helix approach in Saudi Arabia," Scientometrics, Springer;Akadémiai Kiadó, vol. 90(1), pages 311-326, January.
    32. Loet Leydesdorff, 2007. "Betweenness centrality as an indicator of the interdisciplinarity of scientific journals," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 58(9), pages 1303-1319, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Fritze, Martin P. & Urmetzer, Florian & Khan, Gohar F. & Sarstedt, Marko & Neely, Andy & Schäfers, Tobias, 2018. "From Goods to Services Consumption: A Social Network Analysis on Sharing Economy and Servitization Research," SMR - Journal of Service Management Research, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 2(3), pages 3-16.
    2. Chunmei Gan & Weijun Wang, 2015. "Research characteristics and status on social media in China: A bibliometric and co-word analysis," Scientometrics, Springer;Akadémiai Kiadó, vol. 105(2), pages 1167-1182, November.
    3. Chang-Tang Chiang & Tun-Chih Kou & Tian-Lih Koo, 2021. "A Systematic Literature Review of the IT-Based Supply Chain Management System: Towards a Sustainable Supply Chain Management Model," Sustainability, MDPI, vol. 13(5), pages 1-18, February.
    4. Charles Perez & Karina Sokolova & Vincent Dutot, 2022. "Uncovering the Strategies and Dynamics of Research Fields Using Network Science: Structural Evidence from a Decade of Privacy Research," The Review of Socionetwork Strategies, Springer, vol. 16(2), pages 573-597, October.
    5. Bobby Swar & Gohar Feroz Khan, 2014. "Mapping ICT knowledge infrastructure in South Asia," Scientometrics, Springer;Akadémiai Kiadó, vol. 99(1), pages 117-137, April.
    6. Chaeyoung Lim & Noha Mostafa & Jaehyun Park, 2017. "Digital Omotenashi: Toward a Smart Tourism Design Systems," Sustainability, MDPI, vol. 9(12), pages 1-20, November.
    7. Francesco Paolo Appio & Antonella Martini & Silvia Massa & Stefania Testa, 2016. "Unveiling the intellectual origins of Social Media-based innovation: insights from a bibliometric approach," Scientometrics, Springer;Akadémiai Kiadó, vol. 108(1), pages 355-388, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Gohar Feroz Khan & Junghoon Moon & Han Woo Park, 2011. "Network of the core: mapping and visualizing the core of scientific domains," Scientometrics, Springer;Akadémiai Kiadó, vol. 89(3), pages 759-779, December.
    2. Minjeong Kim & Han Woo Park, 2012. "Measuring Twitter-based political participation and deliberation in the South Korean context by using social network and Triple Helix indicators," Scientometrics, Springer;Akadémiai Kiadó, vol. 90(1), pages 121-140, January.
    3. Tao Zhuang & Zhixia Zhou & Qingjun Li, 2021. "University‐industry‐government triple helix relationship and regional innovation efficiency in China," Growth and Change, Wiley Blackwell, vol. 52(1), pages 349-370, March.
    4. Chung Joo Chung, 2014. "An analysis of the status of the Triple Helix and university–industry–government relationships in Asia," Scientometrics, Springer;Akadémiai Kiadó, vol. 99(1), pages 139-149, April.
    5. Pieter Stek & Marina Geenhuizen, 2015. "Measuring the dynamics of an innovation system using patent data: a case study of South Korea, 2001–2010," Quality & Quantity: International Journal of Methodology, Springer, vol. 49(4), pages 1325-1343, July.
    6. Xuan Liu & Shan Jiang & Hsinchun Chen & Catherine A. Larson & Mihail C. Roco, 2015. "Modeling knowledge diffusion in scientific innovation networks: an institutional comparison between China and US with illustration for nanotechnology," Scientometrics, Springer;Akadémiai Kiadó, vol. 105(3), pages 1953-1984, December.
    7. Ssu-Han Chen & Mu-Hsuan Huang & Dar-Zen Chen, 2013. "Driving factors of external funding and funding effects on academic innovation performance in university–industry–government linkages," Scientometrics, Springer;Akadémiai Kiadó, vol. 94(3), pages 1077-1098, March.
    8. Weimin Kang & Shuliang Zhao & Wei Song & Tao Zhuang, 2019. "Triple helix in the science and technology innovation centers of China from the perspective of mutual information: a comparative study between Beijing and Shanghai," Scientometrics, Springer;Akadémiai Kiadó, vol. 118(3), pages 921-940, March.
    9. Bobby Swar & Gohar Feroz Khan, 2014. "Mapping ICT knowledge infrastructure in South Asia," Scientometrics, Springer;Akadémiai Kiadó, vol. 99(1), pages 117-137, April.
    10. Gao, Qiang & Liang, Zhentao & Wang, Ping & Hou, Jingrui & Chen, Xiuxiu & Liu, Manman, 2021. "Potential index: Revealing the future impact of research topics based on current knowledge networks," Journal of Informetrics, Elsevier, vol. 15(3).
    11. Hyeonchae Yang & Woo-Sung Jung, 2015. "A strategic management approach for Korean public research institutes based on bibliometric investigation," Quality & Quantity: International Journal of Methodology, Springer, vol. 49(4), pages 1437-1464, July.
    12. Shuo Xu & Liyuan Hao & Xin An & Hongshen Pang & Ting Li, 2020. "Review on emerging research topics with key-route main path analysis," Scientometrics, Springer;Akadémiai Kiadó, vol. 122(1), pages 607-624, January.
    13. Yi Zhang & Kaihua Chen & Guilong Zhu & Richard C. M. Yam & Jiancheng Guan, 2016. "Inter-organizational scientific collaborations and policy effects: an ego-network evolutionary perspective of the Chinese Academy of Sciences," Scientometrics, Springer;Akadémiai Kiadó, vol. 108(3), pages 1383-1415, September.
    14. Lee, Young Hoon & Kim, YoungJun, 2016. "Analyzing interaction in R&D networks using the Triple Helix method: Evidence from industrial R&D programs in Korean government," Technological Forecasting and Social Change, Elsevier, vol. 110(C), pages 93-105.
    15. Wei Wang & Dechao Ma & Fengzhi Wu & Mengxin Sun & Shuangqing Xu & Qiuyue Hua & Ziyuan Sun, 2023. "Exploring the Knowledge Structure and Hotspot Evolution of Greenwashing: A Visual Analysis Based on Bibliometrics," Sustainability, MDPI, vol. 15(3), pages 1-35, January.
    16. Pamela Wisniewski & Heng Xu & Heather Lipford & Emmanuel Bello-Ogunu, 2015. "Facebook apps and tagging: The trade-off between personal privacy and engaging with friends," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 66(9), pages 1883-1896, September.
    17. Loet Leydesdorff & Han Woo Park & Balazs Lengyel, 2014. "A routine for measuring synergy in university–industry–government relations: mutual information as a Triple-Helix and Quadruple-Helix indicator," Scientometrics, Springer;Akadémiai Kiadó, vol. 99(1), pages 27-35, April.
    18. Farshad Momeni & Ali Arab Mazar Yazdi & Seyed Mohammad Sajjad Najafi, 2019. "Changing economic systems and institutional dimensions of the Triple Helix model," Journal of Innovation and Entrepreneurship, Springer, vol. 8(1), pages 1-12, December.
    19. Christian Mühlroth & Michael Grottke, 2018. "A systematic literature review of mining weak signals and trends for corporate foresight," Journal of Business Economics, Springer, vol. 88(5), pages 643-687, July.
    20. Noriko Yoda & Kenichi Kuwashima, 2020. "Triple Helix of University–Industry–Government Relations in Japan: Transitions of Collaborations and Interactions," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(3), pages 1120-1144, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:scient:v:95:y:2013:i:1:d:10.1007_s11192-012-0831-5. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.