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When fear about health hurts performance: COVID-19 and its impact on employee’s work

Author

Listed:
  • Ambreen Sarwar

    (Virtual University of Pakistan)

  • Muhammad Ibrahim Abdullah

    (Comsats University Islamabad)

  • Muhammad Kashif Imran

    (The Islamia University of Bahawalpur)

  • Tehreem Fatima

    (The University of Lahore)

Abstract

This study utilized terror management and conservation of resources theory to fulfill its aim of investigating the effects of fear of contamination of COVID-19 on performance of employees in the banking sector of Pakistan. A survey was conducted to collect data in two waves from 206 bank employees in Punjab region. SPSS was used for data analysis. The results demonstrated that such fear leads to emotional exhaustion which in turn negatively affects employee’s work performance. However, the perceptions of better precautionary measures taken by the organization against the spread of the disease moderated the said relationship and weakened the strength of fear on performance through emotional exhaustion. Amid the widespread fear, panic and detrimental effects of COVID-19 on organizations and economies of the worlds, this research has implications for policy makers by showing the importance of organizational measures taken and displayed to employees in decreasing the negative effects of extensive fear and uncertainty prevailing due to the pandemic.

Suggested Citation

  • Ambreen Sarwar & Muhammad Ibrahim Abdullah & Muhammad Kashif Imran & Tehreem Fatima, 2023. "When fear about health hurts performance: COVID-19 and its impact on employee’s work," Review of Managerial Science, Springer, vol. 17(2), pages 513-537, February.
    • Handle: RePEc:spr:rvmgts:v:17:y:2023:i:2:d:10.1007_s11846-022-00536-6
    DOI: 10.1007/s11846-022-00536-6
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    References listed on IDEAS

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    1. Uchino, Bert N. & Bowen, Kimberly & Carlisle, McKenzie & Birmingham, Wendy, 2012. "Psychological pathways linking social support to health outcomes: A visit with the “ghosts” of research past, present, and future," Social Science & Medicine, Elsevier, vol. 74(7), pages 949-957.
    2. Dave Bouckenooghe & Asma Zafar & Usman Raja, 2015. "How Ethical Leadership Shapes Employees’ Job Performance: The Mediating Roles of Goal Congruence and Psychological Capital," Journal of Business Ethics, Springer, vol. 129(2), pages 251-264, June.
    3. Kristin L. Scott & Thomas J. Zagenczyk & Michaéla Schippers & Russell L. Purvis & Kevin S. Cruz, 2014. "Co-Worker Exclusion and Employee Outcomes: An Investigation of the Moderating Roles of Perceived Organizational and Social Support," Journal of Management Studies, Wiley Blackwell, vol. 51(8), pages 1235-1256, December.
    4. Ambreen Sarwar & Muhammad Ibrahim Abdullah & Muddassar Sarfraz & Muhammad Kashif Imran, 2019. "Collaborative effect of workplace ostracism and self-efficacy versus job stress," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 15(4), pages 107-138.
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    Cited by:

    1. Jane F. Maley, 2024. "Operationalising employee capabilities post pandemic crisis: a sustainable HR approach," Review of Managerial Science, Springer, vol. 18(12), pages 3575-3596, December.
    2. Satish Kumar & Weng Marc Lim & Riya Sureka & Charbel Jose Chiappetta Jabbour & Umesh Bamel, 2024. "Balanced scorecard: trends, developments, and future directions," Review of Managerial Science, Springer, vol. 18(8), pages 2397-2439, August.
    3. Landmann, Elisa, 2023. "I can see how you feel—Methodological considerations and handling of Noldus's FaceReader software for emotion measurement," Technological Forecasting and Social Change, Elsevier, vol. 197(C).
    4. Asghar Afshar Jahanshahi & Bakr Al‐Gamrh, 2024. "Beyond external pressures: How work conditions harm employees' social and environmental responsibilities," Business Strategy and the Environment, Wiley Blackwell, vol. 33(5), pages 4292-4309, July.

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