Appointment-driven service systems with many servers
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DOI: 10.1007/s11134-022-09782-7
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- Gah-Yi Ban & Cynthia Rudin, 2019. "The Big Data Newsvendor: Practical Insights from Machine Learning," Operations Research, INFORMS, vol. 67(1), pages 90-108, January.
- Shlomo Halfin & Ward Whitt, 1981. "Heavy-Traffic Limits for Queues with Many Exponential Servers," Operations Research, INFORMS, vol. 29(3), pages 567-588, June.
- Song-Hee Kim & Ward Whitt & Won Chul Cha, 2018. "A Data-Driven Model of an Appointment-Generated Arrival Process at an Outpatient Clinic," INFORMS Journal on Computing, INFORMS, vol. 30(1), pages 181-199, February.
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