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Psychological contract breach and employee engagement: moderation of role of a high-performance work system

Author

Listed:
  • Irfan Hyder Soomro

    (SZABIST Campus Larkana)

  • Zahida Abro

    (Gulf University)

  • Muhammad Shakil Ahmad

    (Teesside University International Business School
    Sohar University)

Abstract

This study examines the relationship between psychological contract breach, high-performance work systems, and employee engagement in public sector banks of Larkana, Pakistan. The study proposes that high-performance work systems can moderate the negative impact of psychological contract breach on employee engagement. The study draws upon social exchange theory and self-determination theory to frame the research questions and employs a quantitative methodology to test the hypotheses. The sample consists of 250 employees from public sector banks in Larkana, Pakistan has been taken to analyze the data. To examine the relationship between the latent variables, SPSS and smart PLS modeling have been used. The study finds that psychological contract breach has a significant negative impact on both employee engagement and high-performance work systems, while high-performance work system has a significant positive relationship with employee engagement. Overall, the study concludes that HPWS can lessen the negative effect of psychological contract breach and create a productive workplace that enhances employee engagement. The results support the hypotheses and have theoretical, practical, and methodological implications for HRM practices in public sector banks. The study recommends that organizations prioritize maintaining psychological contracts with employees and implementing HPWS to enhance engagement. Future studies should focus on addressing the study's limitations, such as its cross-sectional design and dependence on self-report measures.

Suggested Citation

  • Irfan Hyder Soomro & Zahida Abro & Muhammad Shakil Ahmad, 2024. "Psychological contract breach and employee engagement: moderation of role of a high-performance work system," Quality & Quantity: International Journal of Methodology, Springer, vol. 58(4), pages 3363-3377, August.
    • Handle: RePEc:spr:qualqt:v:58:y:2024:i:4:d:10.1007_s11135-023-01807-4
    DOI: 10.1007/s11135-023-01807-4
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    References listed on IDEAS

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    1. Wilmar Schaufeli & Marisa Salanova & Vicente González-romá & Arnold Bakker, 2002. "The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach," Journal of Happiness Studies, Springer, vol. 3(1), pages 71-92, March.
    2. Necmi K. Avkiran & Christian M. Ringle (ed.), 2018. "Partial Least Squares Structural Equation Modeling," International Series in Operations Research and Management Science, Springer, number 978-3-319-71691-6, January.
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