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A classification of response scale characteristics that affect data quality: a literature review

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  • Anna DeCastellarnau

    (RECSM-Universitat Pompeu Fabra
    Tilburg University)

Abstract

Quite a lot of research is available on the relationships between survey response scales’ characteristics and the quality of responses. However, it is often difficult to extract practical rules for questionnaire design from the wide and often mixed amount of empirical evidence. The aim of this study is to provide first a classification of the characteristics of response scales, mentioned in the literature, that should be considered when developing a scale, and second a summary of the main conclusions extracted from the literature regarding the impact these characteristics have on data quality. Thus, this paper provides an updated and detailed classification of the design decisions that matter in questionnaire development, and a summary of what is said in the literature about their impact on data quality. It distinguishes between characteristics that have been demonstrated to have an impact, characteristics for which the impact has not been found, and characteristics for which research is still needed to make a conclusion.

Suggested Citation

  • Anna DeCastellarnau, 2018. "A classification of response scale characteristics that affect data quality: a literature review," Quality & Quantity: International Journal of Methodology, Springer, vol. 52(4), pages 1523-1559, July.
    • Handle: RePEc:spr:qualqt:v:52:y:2018:i:4:d:10.1007_s11135-017-0533-4
    DOI: 10.1007/s11135-017-0533-4
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    Cited by:

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    2. Aarti Sharma & Taghreed Abunada & Sawsan S. Said & Rana M. Kurdi & Atiyeh M. Abdallah & Marawan Abu-Madi, 2022. "Clinical Practicum Assessment for Biomedical Science Program from Graduates’ Perspective," IJERPH, MDPI, vol. 19(19), pages 1-10, September.
    3. Zhou, Fei & Su, Qiulai & Mou, Jian, 2021. "Understanding the effect of website logos as animated spokescharacters on the advertising: A lens of parasocial interaction relationship," Technology in Society, Elsevier, vol. 65(C).
    4. Niculaescu, Corina E. & Sangiorgi, Ivan & Bell, Adrian R., 2023. "Does personal experience with COVID-19 impact investment decisions? Evidence from a survey of US retail investors," International Review of Financial Analysis, Elsevier, vol. 88(C).
    5. S. Brent Jackson & Kathryn T. Stevenson & Lincoln R. Larson & M. Nils Peterson & Erin Seekamp, 2021. "Outdoor Activity Participation Improves Adolescents’ Mental Health and Well-Being during the COVID-19 Pandemic," IJERPH, MDPI, vol. 18(5), pages 1-18, March.
    6. Jon Roozenbeek & Stefan M. Herzog & Michael Geers & Ralf Kurvers & Mubashir Sultan & Sander van der Linden, 2022. "Susceptibility to misinformation is consistent across question framings and response modes and better explained by myside bias and partisanship than analytical thinking," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 17(3), pages 547-573, May.
    7. Felderer, Barbara & Repke, Lydia & Weber, Wiebke & Schweisthal, jonas & Bothmann, Ludwig, 2024. "Predicting the Validity and Reliability of Survey Questions," OSF Preprints hkngd, Center for Open Science.
    8. David Fortunato & Matthew V. Hibbing & Tessa Provins, 2022. "Hurdles to inference: The demographic correlates of survey breakoff and shirking," Social Science Quarterly, Southwestern Social Science Association, vol. 103(2), pages 455-465, March.
    9. Jane Kirkham & Elaine Chapman & Sally Male, 2023. "Measuring Motivation for Mathematics Course Choice in Secondary School Students: Interrelationships Between Cost and Other Situated Expectancy-Value Theory Components," SAGE Open, , vol. 13(2), pages 21582440231, June.
    10. Choi, Young Rok & Phan, Phillip H. & Choi, Jaepil, 2020. "Formal governance, interfirm coordination, and performance in partnerships: An empirical investigation of a mediation model," European Management Journal, Elsevier, vol. 38(3), pages 413-424.
    11. Giovana Vitória Nunes Leite Duarte & Susana Pereira Antunes Procópio & Angélica Cotta Lobo Leite Carneiro & Leandro de Morais Cardoso, 2022. "Development and Validation of a Tool for Assessing Sustainable Social Practices in Food Services," Sustainability, MDPI, vol. 14(24), pages 1-18, December.
    12. Konstantin Gavras & Jan Karem Höhne & Annelies G. Blom & Harald Schoen, 2022. "Innovating the collection of open‐ended answers: The linguistic and content characteristics of written and oral answers to political attitude questions," Journal of the Royal Statistical Society Series A, Royal Statistical Society, vol. 185(3), pages 872-890, July.
    13. Marc Asensio & Melanie Revilla, 2022. "Number of answer categories for bipolar item specific scales in face-to-face surveys: Does more mean better?," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(3), pages 1413-1433, June.
    14. Wonyoung Yang & Jin Yong Jeon, 2021. "Usability of Visual Analogue Scales in Assessing Human Perception of Sound with University Students Using a Web-Based Tablet Interface," Sustainability, MDPI, vol. 13(16), pages 1-16, August.
    15. Karen Gorissen & Bert Weijters & Berre Deltomme, 2024. "Green versus Grey Framing: Exploring the Mechanism behind the Negative Footprint Illusion in Environmental Sustainability Assessments," Sustainability, MDPI, vol. 16(4), pages 1-10, February.
    16. Ken Cai Kowalski & Andrew J. Perrin, 2024. "“I have to pick a percentage now”: indeterminate meanings of moderate survey responses," Quality & Quantity: International Journal of Methodology, Springer, vol. 58(4), pages 3041-3061, August.
    17. S. Brent Jackson & Kathryn T. Stevenson & Lincoln R. Larson & M. Nils Peterson & Erin Seekamp, 2021. "Connection to Nature Boosts Adolescents’ Mental Well-Being during the COVID-19 Pandemic," Sustainability, MDPI, vol. 13(21), pages 1-24, November.
    18. Arne Weigold & Ingrid K. Weigold & Migyeong Jang & Emily M. Thornton, 2022. "College students’ and Mechanical Turk workers’ environmental factors while completing online surveys," Quality & Quantity: International Journal of Methodology, Springer, vol. 56(4), pages 2589-2612, August.
    19. Stefania Capecchi & Romina Gambacorta & Rosaria Simone & Domenico Piccolo, 2024. "Modelling cognitive response patterns to survey questions using the class of CUB models," Questioni di Economia e Finanza (Occasional Papers) 885, Bank of Italy, Economic Research and International Relations Area.
    20. repec:cup:judgdm:v:17:y:2022:i:3:p:547-573 is not listed on IDEAS

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