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Impacts of paradox cognition and organizational unlearning on supply chain resilience: a perspective of paradox theory

Author

Listed:
  • Qiansong Zhang

    (Xi’an University of Posts and Telecommunications)

  • Yingying Zhang

    (Xi’an University of Posts and Telecommunications)

  • Taiwen Feng

    (Harbin Institute of Technology (Weihai))

Abstract

With the increasing frequency and impact of supply chain disruptions, firms face significant challenges in achieving supply chain resilience (SCR). Although SCR is crucial in responding to market variability and unexpected events, it is unclear how to strengthen it and its boundary conditions. Drawing upon paradox theory, this study investigates how paradox cognition enhances SCR via organizational unlearning, and the moderating role of market environment. We employ hierarchical regression analysis and bootstrapping method to examine hypothesized relationships by collecting multi-response data from 277 manufacturers in China. The findings suggest that paradox cognition enhances organizational unlearning, which further promotes proactive and reactive dimension of SCR. Organizational unlearning mediates the impacts of paradox cognition on proactive and reactive dimension of SCR. Furthermore, market turbulence strengthens the influence of paradox cognition on organizational unlearning, while the moderating influence of competitive intensity is insignificant. This research helps us comprehensive understand the theoretical framework of paradox cognition and SCR, and provides insights into how firms can benefit from different dimensions of SCR.

Suggested Citation

  • Qiansong Zhang & Yingying Zhang & Taiwen Feng, 2024. "Impacts of paradox cognition and organizational unlearning on supply chain resilience: a perspective of paradox theory," Operations Management Research, Springer, vol. 17(3), pages 1022-1038, September.
    • Handle: RePEc:spr:opmare:v:17:y:2024:i:3:d:10.1007_s12063-024-00494-0
    DOI: 10.1007/s12063-024-00494-0
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