IDEAS home Printed from https://ideas.repec.org/a/spr/joinma/v34y2023i3d10.1007_s10845-021-01832-w.html
   My bibliography  Save this article

Integrated approaches of BWM-QFD and FUCOM-QFD for improving weighting solution of design matrix

Author

Listed:
  • Hamid Reza Fazeli

    (University of Manitoba)

  • Qingjin Peng

    (University of Manitoba)

Abstract

Quality Function Deployment (QFD) is commonly used to translate customer requirements into design specifications in the product conceptual design phase. House of Quality (HOQ) is an essential part of QFD to map different requirements of product solutions using a design relationship matrix. In traditional approaches, the way of deciding weights in the relationship matrix can lead to a distortion in ranking of technical measures. Although some methods like Analytic Hierarchy Process have been proposed to improve this problem, they require additional data collection and process. This paper introduces two effective approaches based on Best–Worst Method and Full Consistency Method (FUCOM) to decide weights of technical measures in the relationship matrix of HOQ. The novel integrated approach of FUCOM-QFD is developed for rapid weight allocation in the relationship matrix. The proposed BWM-QFD and FUCOM-QFD approaches use consistency ratio and total deviation measures in reliable decision-making. They not only reduce data collection, but also improve inconsistency problems. The vector-based pairwise comparison and consistency measure are two important features of the proposed approaches. A case study demonstrates improvement in the efficiency and accuracy of weighing solutions for technical measures compared to the existing methods.

Suggested Citation

  • Hamid Reza Fazeli & Qingjin Peng, 2023. "Integrated approaches of BWM-QFD and FUCOM-QFD for improving weighting solution of design matrix," Journal of Intelligent Manufacturing, Springer, vol. 34(3), pages 1003-1020, March.
    • Handle: RePEc:spr:joinma:v:34:y:2023:i:3:d:10.1007_s10845-021-01832-w
    DOI: 10.1007/s10845-021-01832-w
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10845-021-01832-w
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10845-021-01832-w?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Elina Dace & Agnis Stibe & Lelde Timma, 2020. "A holistic approach to manage environmental quality by using the Kano model and social cognitive theory," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(2), pages 430-443, March.
    2. Jia Huang & Xiao-Yue You & Hu-Chen Liu & Sheng-Li Si, 2019. "New approach for quality function deployment based on proportional hesitant fuzzy linguistic term sets and prospect theory," International Journal of Production Research, Taylor & Francis Journals, vol. 57(5), pages 1283-1299, March.
    3. Yan-Lai Li & Yin-Feng Du & Kwai-Sang Chin, 2018. "Determining the importance ratings of customer requirements in quality function deployment based on interval linguistic information," International Journal of Production Research, Taylor & Francis Journals, vol. 56(14), pages 4692-4708, July.
    4. Karapetrovic, Stanislav & Rosenbloom, E. S., 1999. "A quality control approach to consistency paradoxes in AHP," European Journal of Operational Research, Elsevier, vol. 119(3), pages 704-718, December.
    5. Zhikun Ding & Menglian Zhu & Zezhou Wu & Yanbin Fu & Xia Liu, 2018. "Combining AHP-Entropy Approach with GIS for Construction Waste Landfill Selection—A Case Study of Shenzhen," IJERPH, MDPI, vol. 15(10), pages 1-21, October.
    6. Aijun Liu & Yaxuan Xiao & Xiaohui Ji & Kai Wang & Sang-Bing Tsai & Hui Lu & Jinshi Cheng & Xinjun Lai & Jiangtao Wang, 2018. "A Novel Two-Stage Integrated Model for Supplier Selection of Green Fresh Product," Sustainability, MDPI, vol. 10(7), pages 1-23, July.
    7. Zeki Ayağ, 2016. "An integrated approach to concept evaluation in a new product development," Journal of Intelligent Manufacturing, Springer, vol. 27(5), pages 991-1005, October.
    8. Naixia Mou & Chunying Wang & Tengfei Yang & Lingxian Zhang, 2020. "Evaluation of Development Potential of Ports in the Yangtze River Delta Using FAHP-Entropy Model," Sustainability, MDPI, vol. 12(2), pages 1-24, January.
    9. Shwetank Avikal & Rohit Singh & Rashmi Rashmi, 2020. "QFD and Fuzzy Kano model based approach for classification of aesthetic attributes of SUV car profile," Journal of Intelligent Manufacturing, Springer, vol. 31(2), pages 271-284, February.
    10. Malgorzata Kowalska & Magdalena Pazdzior & Anna Krzton-Maziopa, 2018. "Erratum to: Implementation of QFD method in quality analysis of confectionery products," Journal of Intelligent Manufacturing, Springer, vol. 29(2), pages 449-450, February.
    11. Hongzhan Ma & Xuening Chu & Deyi Xue & Dongping Chen, 2019. "Identification of to-be-improved components for redesign of complex products and systems based on fuzzy QFD and FMEA," Journal of Intelligent Manufacturing, Springer, vol. 30(2), pages 623-639, February.
    12. Li, Yan-Lai & Tang, Jia-Fu & Chin, Kwai-Sang & Jiang, Yu-Shi & Han, Yi & Pu, Yun, 2011. "Estimating the final priority ratings of engineering characteristics in mature-period product improvement by MDBA and AHP," International Journal of Production Economics, Elsevier, vol. 131(2), pages 575-586, June.
    13. Sarbast Moslem & Muhammet Gul & Danish Farooq & Erkan Celik & Omid Ghorbanzadeh & Thomas Blaschke, 2020. "An Integrated Approach of Best-Worst Method (BWM) and Triangular Fuzzy Sets for Evaluating Driver Behavior Factors Related to Road Safety," Mathematics, MDPI, vol. 8(3), pages 1-20, March.
    14. Ho, William, 2008. "Integrated analytic hierarchy process and its applications - A literature review," European Journal of Operational Research, Elsevier, vol. 186(1), pages 211-228, April.
    15. Rezaei, Jafar, 2016. "Best-worst multi-criteria decision-making method: Some properties and a linear model," Omega, Elsevier, vol. 64(C), pages 126-130.
    16. Rezaei, Jafar, 2015. "Best-worst multi-criteria decision-making method," Omega, Elsevier, vol. 53(C), pages 49-57.
    17. Malgorzata Kowalska & Magdalena Pazdzior & Anna Krzton-Maziopa, 2018. "Implementation of QFD method in quality analysis of confectionery products," Journal of Intelligent Manufacturing, Springer, vol. 29(2), pages 439-447, February.
    18. Arash Shahin & Sajad Akasheh, 2017. "Classifying customer requirements using Kano model and Kano map: the case of hospital services," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 21(4), pages 500-515.
    19. Mi, Xiaomei & Tang, Ming & Liao, Huchang & Shen, Wenjing & Lev, Benjamin, 2019. "The state-of-the-art survey on integrations and applications of the best worst method in decision making: Why, what, what for and what's next?," Omega, Elsevier, vol. 87(C), pages 205-225.
    20. Rezaei, Jafar & van Roekel, Wilco S. & Tavasszy, Lori, 2018. "Measuring the relative importance of the logistics performance index indicators using Best Worst Method," Transport Policy, Elsevier, vol. 68(C), pages 158-169.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Moktadir, Md Abdul & Ren, Jingzheng, 2024. "Global semiconductor supply chain resilience challenges and mitigation strategies: A novel integrated decomposed fuzzy set Delphi, WINGS and QFD model," International Journal of Production Economics, Elsevier, vol. 273(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chong Li & He Huang & Ya Luo, 2022. "An Integrated Two-Dimension Linguistic Intuitionistic Fuzzy Decision-Making Approach for Unmanned Aerial Vehicle Supplier Selection," Sustainability, MDPI, vol. 14(18), pages 1-24, September.
    2. Amin Vafadarnikjoo & Madjid Tavana & Tiago Botelho & Konstantinos Chalvatzis, 2020. "A neutrosophic enhanced best–worst method for considering decision-makers’ confidence in the best and worst criteria," Annals of Operations Research, Springer, vol. 289(2), pages 391-418, June.
    3. Mi, Xiaomei & Tang, Ming & Liao, Huchang & Shen, Wenjing & Lev, Benjamin, 2019. "The state-of-the-art survey on integrations and applications of the best worst method in decision making: Why, what, what for and what's next?," Omega, Elsevier, vol. 87(C), pages 205-225.
    4. Burak Can Altay & Abdullah Erdem Boztas & Abdullah Okumuş & Muhammet Gul & Erkan Çelik, 2023. "How Will Autonomous Vehicles Decide in Case of an Accident? An Interval Type-2 Fuzzy Best–Worst Method for Weighting the Criteria from Moral Values Point of View," Sustainability, MDPI, vol. 15(11), pages 1-20, June.
    5. Liang, Fuqi & Brunelli, Matteo & Rezaei, Jafar, 2020. "Consistency issues in the best worst method: Measurements and thresholds," Omega, Elsevier, vol. 96(C).
    6. Corrente, Salvatore & Greco, Salvatore & Rezaei, Jafar, 2024. "Better decisions with less cognitive load: The Parsimonious BWM," Omega, Elsevier, vol. 126(C).
    7. Besharati Fard, Moein & Moradian, Parisa & Emarati, Mohammadreza & Ebadi, Mehdi & Gholamzadeh Chofreh, Abdoulmohammad & Klemeŝ, Jiří Jaromír, 2022. "Ground-mounted photovoltaic power station site selection and economic analysis based on a hybrid fuzzy best-worst method and geographic information system: A case study Guilan province," Renewable and Sustainable Energy Reviews, Elsevier, vol. 169(C).
    8. Xiao-Kang Wang & Wen-Hui Hou & Chao Song & Min-Hui Deng & Yong-Yi Li & Jian-Qiang Wang, 2021. "BW-MaxEnt: A Novel MCDM Method for Limited Knowledge," Mathematics, MDPI, vol. 9(14), pages 1-17, July.
    9. Sarbast Moslem & Muhammet Gul & Danish Farooq & Erkan Celik & Omid Ghorbanzadeh & Thomas Blaschke, 2020. "An Integrated Approach of Best-Worst Method (BWM) and Triangular Fuzzy Sets for Evaluating Driver Behavior Factors Related to Road Safety," Mathematics, MDPI, vol. 8(3), pages 1-20, March.
    10. Kusi-Sarpong, Simonov & Orji, Ifeyinwa Juliet & Gupta, Himanshu & Kunc, Martin, 2021. "Risks associated with the implementation of big data analytics in sustainable supply chains," Omega, Elsevier, vol. 105(C).
    11. Gholamreza Haseli & Reza Sheikh & Jianqiang Wang & Hana Tomaskova & Erfan Babaee Tirkolaee, 2021. "A Novel Approach for Group Decision Making Based on the Best–Worst Method (G-BWM): Application to Supply Chain Management," Mathematics, MDPI, vol. 9(16), pages 1-20, August.
    12. Wu, Qun & Liu, Xinwang & Zhou, Ligang & Qin, Jindong & Rezaei, Jafar, 2024. "An analytical framework for the best–worst method," Omega, Elsevier, vol. 123(C).
    13. Murad, C.A. & Bellinello, M.M. & Silva, A.J. & Netto, A. Caminada & de Souza, G.F.M. & Nabeta, S.I., 2022. "A novel methodology employed for ranking and consolidating performance indicators in holding companies with multiple power plants based on multi-criteria decision-making method," Operations Research Perspectives, Elsevier, vol. 9(C).
    14. Kheybari, Siamak & Javdanmehr, Mahsa & Rezaie, Fariba Mahdi & Rezaei, Jafar, 2021. "Corn cultivation location selection for bioethanol production: An application of BWM and extended PROMETHEE II," Energy, Elsevier, vol. 228(C).
    15. Mu-Hsin Chang & James J. H. Liou & Huai-Wei Lo, 2019. "A Hybrid MCDM Model for Evaluating Strategic Alliance Partners in the Green Biopharmaceutical Industry," Sustainability, MDPI, vol. 11(15), pages 1-20, July.
    16. Mohammadi, Majid & Rezaei, Jafar, 2020. "Bayesian best-worst method: A probabilistic group decision making model," Omega, Elsevier, vol. 96(C).
    17. Fumin Deng & Yanjie Li & Huirong Lin & Jinrui Miao & Xuedong Liang, 2020. "A BWM-TOPSIS Hazardous Waste Inventory Safety Risk Evaluation," IJERPH, MDPI, vol. 17(16), pages 1-18, August.
    18. Arman Nedjati & Mohammad Yazdi & Rouzbeh Abbassi, 2022. "A sustainable perspective of optimal site selection of giant air-purifiers in large metropolitan areas," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 24(6), pages 8747-8778, June.
    19. Elkadeem, M.R. & Younes, Ali & Sharshir, Swellam W. & Campana, Pietro Elia & Wang, Shaorong, 2021. "Sustainable siting and design optimization of hybrid renewable energy system: A geospatial multi-criteria analysis," Applied Energy, Elsevier, vol. 295(C).
    20. Dehnavi, Morteza Narimani & Yazdian, Seyed Ahmad & Sadjadi, Seyed Jafar, 2023. "Evaluating effective criteria on customer satisfaction using the best-worst method and optimizing resource allocation, case study Iran aseman airlines," Journal of Air Transport Management, Elsevier, vol. 109(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:joinma:v:34:y:2023:i:3:d:10.1007_s10845-021-01832-w. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.