IDEAS home Printed from https://ideas.repec.org/a/spr/jknowl/v6y2015i4p1013-1033.html
   My bibliography  Save this article

Corporate Venturing and Customer-Driven Innovation in the Mental Health-Care Market: a Review of the Literature and Development of a Conceptual Framework

Author

Listed:
  • Stavros Sindakis

Abstract

In the highly competitive health-care market, corporations need to develop successful new outcomes that meet the needs of the customers. However, little has been written about how new health services are developed and to what extent should patients be involved in the development process. What is more, no in-depth research has been made about how health-care organisations choose to exploit the entrepreneurial opportunities that emerge from the development of patient-oriented services. The purpose of this article is to provide a conceptual framework with which to examine how new service development contributes to corporate entrepreneurship activities. The paper reviews the literature and develops a framework that can be used to identify, firstly, how and to what extent patients should participate in their therapy in order the firm to develop new services that satisfy their needs profitably. Secondly, to investigate how these new services could be the competitive advantage of the company to further expansion, investing, and establishing new mental health hospitals in other geographic regions. This framework aims to provide a new insight into the identification of entrepreneurial opportunities through customer-oriented new service development in a more integrated and systematic way than has been implemented in the past. Copyright Springer Science+Business Media New York 2015

Suggested Citation

  • Stavros Sindakis, 2015. "Corporate Venturing and Customer-Driven Innovation in the Mental Health-Care Market: a Review of the Literature and Development of a Conceptual Framework," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 6(4), pages 1013-1033, December.
    • Handle: RePEc:spr:jknowl:v:6:y:2015:i:4:p:1013-1033
    DOI: 10.1007/s13132-013-0173-4
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1007/s13132-013-0173-4
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s13132-013-0173-4?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Hornsby, Jeffrey S. & Kuratko, Donald F. & Zahra, Shaker A., 2002. "Middle managers' perception of the internal environment for corporate entrepreneurship: assessing a measurement scale," Journal of Business Venturing, Elsevier, vol. 17(3), pages 253-273, May.
    2. Raphael Amit & Lawrence Glosten & Eitan Muller, 1993. "Challenges To Theory Development In Entrepreneurship Research," Journal of Management Studies, Wiley Blackwell, vol. 30(5), pages 815-834, September.
    3. Ong, L. M. L. & de Haes, J. C. J. M. & Hoos, A. M. & Lammes, F. B., 1995. "Doctor-patient communication: A review of the literature," Social Science & Medicine, Elsevier, vol. 40(7), pages 903-918, April.
    4. Zahra, Shaker A., 1995. "Corporate entrepreneurship and financial performance: The case of management leveraged buyouts," Journal of Business Venturing, Elsevier, vol. 10(3), pages 225-247, May.
    5. Wood, Van R. & Bhuian, Shahid & Kiecker, Pamela, 2000. "Market Orientation and Organizational Performance in Not-for-Profit Hospitals," Journal of Business Research, Elsevier, vol. 48(3), pages 213-226, June.
    6. Bruce R. Barringer & Allen C. Bluedorn, 1999. "The relationship between corporate entrepreneurship and strategic management," Strategic Management Journal, Wiley Blackwell, vol. 20(5), pages 421-444, May.
    7. Steven C. Michael & John A. Pearce, 2009. "The need for innovation as a rationale for government involvement in entrepreneurship," Entrepreneurship & Regional Development, Taylor & Francis Journals, vol. 21(3), pages 285-302, May.
    8. Igor Dubina & Elias Carayannis & David Campbell, 2012. "Creativity Economy and a Crisis of the Economy? Coevolution of Knowledge, Innovation, and Creativity, and of the Knowledge Economy and Knowledge Society," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 3(1), pages 1-24, March.
    9. Berry, Leonard L. & Mirabito, Ann M., 2010. "Innovative healthcare delivery," Business Horizons, Elsevier, vol. 53(2), pages 157-169, March.
    10. Charles, Cathy & Gafni, Amiram & Whelan, Tim, 1997. "Shared decision-making in the medical encounter: What does it mean? (or it takes at least two to tango)," Social Science & Medicine, Elsevier, vol. 44(5), pages 681-692, March.
    11. Billie Jo Zirger & Modesto A. Maidique, 1990. "A Model of New Product Development: An Empirical Test," Management Science, INFORMS, vol. 36(7), pages 867-883, July.
    12. Smith, Anne M. & Fischbacher, Moira & Wilson, Francis A., 2007. "New Service Development: From Panoramas to Precision," European Management Journal, Elsevier, vol. 25(5), pages 370-383, October.
    13. Windrum, Paul & Garci­a-Goñi, Manuel, 2008. "A neo-Schumpeterian model of health services innovation," Research Policy, Elsevier, vol. 37(4), pages 649-672, May.
    14. Kelley, Donna, 2011. "Sustainable corporate entrepreneurship: Evolving and connecting with the organization," Business Horizons, Elsevier, vol. 54(1), pages 73-83.
    15. Frambach, R.T. & Prabhu, J.C. & Verhallen, T.M.M., 2003. "The influence of business strategy on new product activity : The role of market orientation," Other publications TiSEM 64c2e300-9f26-4178-ba34-2, Tilburg University, School of Economics and Management.
    16. Jeffrey G. Covin & Morgan P. Miles, 1999. "Corporate Entrepreneurship and the Pursuit of Competitive Advantage," Entrepreneurship Theory and Practice, , vol. 23(3), pages 47-63, April.
    17. Thornberry, Neal, 2001. "Corporate entrepreneurship:: antidote or oxymoron?," European Management Journal, Elsevier, vol. 19(5), pages 526-533, October.
    18. Patricia G. Greene & Candida G. Brush & Myra M. Hart, 1999. "The Corporate Venture Champion: A Resource-Based Approach to Role and Process," Entrepreneurship Theory and Practice, , vol. 23(3), pages 103-122, April.
    19. Kelley, Donna, 2011. "Sustainable corporate entrepreneurship: Evolving and connecting with the organization," Business Horizons, Elsevier, vol. 54(1), pages 73-83, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lennart Burger & Ivana Blažková, 2020. "Internal Determinants Promoting Corporate Entrepreneurship in Established Organizations: A Systematic Literature Review," Central European Business Review, Prague University of Economics and Business, vol. 2020(2), pages 19-45.
    2. Lutz Göcke & Kristina Hülsebusch & Matthias Menter, 2022. "The legitimacy of corporate entrepreneurship: a structured literature review," Management Review Quarterly, Springer, vol. 72(2), pages 385-416, June.
    3. Manuel Castriotta & Michela Loi & Elona Marku & Ludovica Moi, 2021. "Disentangling the corporate entrepreneurship construct: conceptualizing through co-words," Scientometrics, Springer;Akadémiai Kiadó, vol. 126(4), pages 2821-2863, April.
    4. Yunis, Manal & Tarhini, Abbas & Kassar, Abdulnasser, 2018. "The role of ICT and innovation in enhancing organizational performance: The catalysing effect of corporate entrepreneurship," Journal of Business Research, Elsevier, vol. 88(C), pages 344-356.
    5. Jan Lampe & Priscilla Sarai Kraft & Andreas Bausch, 2020. "Mapping the Field of Research on Entrepreneurial Organizations (1937–2016): A Bibliometric Analysis and Research Agenda," Entrepreneurship Theory and Practice, , vol. 44(4), pages 784-816, July.
    6. Maria Glinyanova & Ricarda B. Bouncken & Victor Tiberius & Antonio C. Cuenca Ballester, 2021. "Five decades of corporate entrepreneurship research: measuring and mapping the field," International Entrepreneurship and Management Journal, Springer, vol. 17(4), pages 1731-1757, December.
    7. Elia, Gianluca & Margherita, Alessandro, 2018. "Assessing the maturity of crowdventuring for corporate entrepreneurship," Business Horizons, Elsevier, vol. 61(2), pages 271-283.
    8. Swen Nadkarni & Reinhard Prügl, 2021. "Digital transformation: a review, synthesis and opportunities for future research," Management Review Quarterly, Springer, vol. 71(2), pages 233-341, April.
    9. Smith, Lisa & Rees, Patricia & Murray, Noel, 2016. "Turning entrepreneurs into intrapreneurs: Thomas Cook, a case-study," Tourism Management, Elsevier, vol. 56(C), pages 191-204.
    10. Iman Abdel Hamid Hasanin, 2020. "Investigating the Relationship Between Corporate Entrepreneurship and Customer Loyalty with Customer Satisfaction Mediating Role," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 10(4), pages 1-94, March.
    11. Maria de Lurdes Calisto & Soumodip Sarkar, 2017. "Innovation and corporate entrepreneurship in service businesses," Service Business, Springer;Pan-Pacific Business Association, vol. 11(3), pages 581-600, September.
    12. Thomas Zellweger & Philipp Sieger, 2012. "Entrepreneurial orientation in long-lived family firms," Small Business Economics, Springer, vol. 38(1), pages 67-84, January.
    13. Hakki Yildirmaz & M. Atilla Öner & Nicole Herrmann, 2018. "Impact of Knowledge Management Capabilities on New Product Development and Company Performance," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 15(04), pages 1-34, August.
    14. Erik Monsen & R. Wayne Boss, 2009. "The Impact of Strategic Entrepreneurship inside the Organization: Examining Job Stress and Employee Retention," Entrepreneurship Theory and Practice, , vol. 33(1), pages 71-104, January.
    15. Deryck J van Rensburg, 2013. "Is Strategic Entrepreneurship a Pleonasm?," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 4(1), pages 15-27, February.
    16. Harry Entebang, 2019. "A Proposed Framework of Corporate Entrepreneurship in Government-linked Companies," Business Management and Strategy, Macrothink Institute, vol. 10(2), pages 234-249, December.
    17. Karani Beth Mbore, 2021. "Effect of entrepreneurship education on innovation capability of technical and vocational and education training (TVET) graduates in Kenya," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(3), pages 490-500, April.
    18. Deniz Ucbasaran & Paul Westhead & Mike Wright, 2001. "The Focus of Entrepreneurial Research: Contextual and Process Issues," Entrepreneurship Theory and Practice, , vol. 25(4), pages 57-80, July.
    19. Wu Zhao & Wei Liu & Yun Chen, 2019. "Internal Fission Strategies in Corporate Entrepreneurship: A Case Study in China," Sustainability, MDPI, vol. 11(19), pages 1-20, September.
    20. Dean A. Shepherd & Vinit Parida & Joakim Wincent, 2021. "Bribery from a micro, demand-side perspective," Small Business Economics, Springer, vol. 57(4), pages 1661-1680, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:jknowl:v:6:y:2015:i:4:p:1013-1033. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.