Innovative Human Resource Practices and Selected HR Outcomes in Software Firms in Kerala

In the current era, human resource (HR) must be innovative to ensure retention of talent. Unlike in the past, HR is now spearheading the change in industry making it imperative to continue finding innovative practices to retain talent and help the business grow. Given this context, it will be interesting to explore relationship between perceptions of HR innovative practices and HR outcomes such as job satisfaction, organizational commitment, and organizational citizenship behaviour. The purpose of present research is to empirically study the relationship between HR innovative practices and job satisfaction, organizational commitment, and organizational citizenship behaviour of employees in Indian context. A survey was conducted among employees of 17 information technology (IT) companies, and 310 usable data was collected for the study. Structural equation modelling (SEM) was used to assess the model with the appropriate fit indices. The findings indicate that a higher level of initiation and satisfaction of innovative HR practices produces high job satisfaction and organizational commitment which lead to positive organizational citizenship behaviour (OCB). The study helps researcher to understand the antecedents of OCB and intervening role of organisational commitment and job satisfaction. The study makes significant contribution in the organisational citizenship behaviour literature by drawing relationship path between innovative human resource practices (IHRP) and OCB. It indicates that employee’s behaviour and attitudes are significantly affected by IHRP at the organizational level.