IDEAS home Printed from https://ideas.repec.org/a/spr/jknowl/v10y2019i2d10.1007_s13132-017-0472-2.html
   My bibliography  Save this article

Quality Assurance Driving Factors as Antecedents of Knowledge Management: a Stakeholder-Focussed Perspective in Higher Education

Author

Listed:
  • S. M. Riad Shams

    (Ural Federal University)

  • Zhanna Belyaeva

    (Ural Federal University)

Abstract

Similar to many other types of organisations, the successful development of higher education institutions generally depends on proactive multi-stakeholder management strategy. As a social responsibility of universities, quality assurance (QA) of higher education is already an established research domain. However, the issues that serve as driving factors in higher education’s quality are acknowledged in this vast knowledge stream in a dispersed way. An objective of this paper is to provide a quick snapshot of the major QA driving factors in higher education. Another objective here is to discuss the significance of these existing QA driving factors in higher education as prospective antecedents of knowledge management among the key stakeholders in the higher education sector and beyond. An inductive constructivist approach is followed to review the relevant QA driving factors from the extant scholarly views. A number of relevant factors are précised from the literature that would be instrumental to uphold quality in higher education. The discussion demonstrates that these factors are also significant to transfer and share knowledge between the key stakeholders not only for universities, but also for businesses, governments and other organisational stakeholders. The paper proposes a framework of the QA drivers’ application for meaningful knowledge transfer between diverse stakeholders and clarifies the framework’s managerial implications. This conceptual framework specifies different scenarios and perspectives of QA drivers’ application in the global education sector. The academic novelty is based on the inductive approach applied in the paper. QA practitioners will be able to follow these factors as steering phenomena to effectively assure quality, in relation to their multi-stakeholder relationships in higher education and beyond.

Suggested Citation

  • S. M. Riad Shams & Zhanna Belyaeva, 2019. "Quality Assurance Driving Factors as Antecedents of Knowledge Management: a Stakeholder-Focussed Perspective in Higher Education," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 10(2), pages 423-436, June.
    • Handle: RePEc:spr:jknowl:v:10:y:2019:i:2:d:10.1007_s13132-017-0472-2
    DOI: 10.1007/s13132-017-0472-2
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s13132-017-0472-2
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s13132-017-0472-2?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Elias Carayannis & David Campbell, 2011. "Open Innovation Diplomacy and a 21st Century Fractal Research, Education and Innovation (FREIE) Ecosystem: Building on the Quadruple and Quintuple Helix Innovation Concepts and the “Mode 3” Knowledge ," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 2(3), pages 327-372, September.
    2. Manlio Giudice & Maria Della Peruta & Vincenzo Maggioni, 2013. "Collective Knowledge and Organizational Routines within Academic Communities of Practice: an Empirical Research on Science–Entrepreneurs," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 4(3), pages 260-278, September.
    3. Francesco Campanella & Maria Della Peruta & Manlio Del Giudice, 2013. "The Role of Sociocultural Background on the Characteristics and the Financing of Youth Entrepreneurship. An Exploratory Study of University Graduates in Italy," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 4(3), pages 244-259, September.
    4. Kamilia Izzrech & Manlio Del Giudice & Maria Della Peruta, 2013. "Investigating Entrepreneurship Among Algerian Youth: Is It A Knowledge-Intensive Factory?," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 4(3), pages 319-329, September.
    5. Jerry Hallier & Tom Forbes, 2004. "In Search of Theory Development in Grounded Investigations: Doctors’ Experiences of Managing as an Example of Fitted and Prospective Theorizing," Journal of Management Studies, Wiley Blackwell, vol. 41(8), pages 1379-1410, December.
    6. Osman, Hanaa & Johns, Nick & Lugosi, Peter, 2014. "Commercial hospitality in destination experiences: McDonald's and tourists' consumption of space," Tourism Management, Elsevier, vol. 42(C), pages 238-247.
    7. S.M. Riad Shams & Rosa Lombardi, 2016. "Socio-economic value co-creation and sports tourism: evidence from Tasmania," World Review of Entrepreneurship, Management and Sustainable Development, Inderscience Enterprises Ltd, vol. 12(2/3), pages 218-238.
    8. Rosa Lombardi & Manlio Giudice & Andrea Caputo & Federica Evangelista & Giuseppe Russo, 2016. "Governance and Assessment Insights in Information Technology: the Val IT Model," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 7(1), pages 292-308, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Yuanyuan Chen & Wei Liu & Stavros Sindakis & Sakshi Aggarwal, 2024. "Transferring Scientific Knowledge to Academic Startups: the Moderating Effect of the Dual Identity of Academic Entrepreneurs on Forming Knowledge Depth and Knowledge Breadth," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(1), pages 1823-1844, March.
    2. Isabel-María García-Sánchez & Cristina Aibar-Guzmán & Carmen Serrano-Valdecillos & Beatriz Aibar-Guzmán, 2022. "Analysis of the Dialogue with Stakeholders by the IBEX 35 Companies," Sustainability, MDPI, vol. 14(3), pages 1-26, February.
    3. Ziqing Xie & Dickson K. W. Chiu & Kevin K. W. Ho, 2024. "The Role of Social Media as Aids for Accounting Education and Knowledge Sharing: Learning Effectiveness and Knowledge Management Perspectives in Mainland China," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(1), pages 2628-2655, March.
    4. Atheer Abdullah Mohammed & Abdul Hafeez-Baig & Raj Gururajan, 2018. "Exploring Processes that are Used for Managing Knowledge in theHigher Education Environment: A Case Study in a Queensland Regional University," International Journal of Business and Economic Affairs (IJBEA), Sana N. Maswadeh, vol. 3(2), pages 73-90.
    5. Kusainov, Askarbek K. & Yessenova, Kamchat A. & Kassymova, Roza S. & Moldassan, Kuanysh S. & Sembayeva, Ardak M., 2021. "Comparative analysis of the process of training education managers in educational institutions," International Journal for Research in Vocational Education and Training (IJRVET), European Research Network in Vocational Education and Training (VETNET), European Educational Research Association, vol. 8(2), pages 186-207.
    6. Grybauskienė, Ieva & Jankauskienė, Žymantė & Kubilienė, Erika, 2019. "The Impact Of Knowledge Management On Sustainable Activities Of Higher Education Institution," EUREKA: Social and Humanities, Scientific Route OÜ, issue 3, pages 17-29.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Francesco Campanella & Maria Rosaria Della Peruta & Stefano Bresciani & Luca Dezi, 2017. "Quadruple Helix and firms’ performance: an empirical verification in Europe," The Journal of Technology Transfer, Springer, vol. 42(2), pages 267-284, April.
    2. Mohammad Imtiaz Hossain & Mosab I. Tabash & May Ling Siow & Tze San Ong & Suhaib Anagreh, 2023. "Entrepreneurial intentions of Gen Z university students and entrepreneurial constraints in Bangladesh," Journal of Innovation and Entrepreneurship, Springer, vol. 12(1), pages 1-34, December.
    3. Khojastehpour, Morteza & Shams, S.M. Riad, 2020. "Addressing the complexity of stakeholder management in international ecological setting: A CSR approach," Journal of Business Research, Elsevier, vol. 119(C), pages 302-309.
    4. Clara Viñas-Bardolet & Joan Torrent-Sellens & Mònica Guillen-Royo, 2020. "Knowledge Workers and Job Satisfaction: Evidence from Europe," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(1), pages 256-280, March.
    5. Maria Rosaria Della Peruta & Manlio Giudice & Rosa Lombardi & Pedro Soto-Acosta, 2018. "Open Innovation, Product Development, and Inter-Company Relationships Within Regional Knowledge Clusters," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 9(2), pages 680-693, June.
    6. Ioannis Sitaridis & Fotis Kitsios, 2019. "Entrepreneurship as a Career Option for Information Technology Students: Critical Barriers and the Role of Motivation," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 10(3), pages 1133-1167, September.
    7. Christian Corsi & Antonio Prencipe, 2018. "The Contribution of University Spin-Offs to the Competitive Advantage of Regions," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 9(2), pages 473-499, June.
    8. Weshah Razzak, 2023. "Research Effort and Economic Growth," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 14(3), pages 2318-2340, September.
    9. Sylvaine Castellano & Insaf Khelladi, 2016. "How French Wine Producers Use Open Innovation to Gain and Manage Their Legitimacy," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 7(1), pages 155-171, March.
    10. Popa, Simona & Soto-Acosta, Pedro & Perez-Gonzalez, Daniel, 2018. "An investigation of the effect of electronic business on financial performance of Spanish manufacturing SMEs," Technological Forecasting and Social Change, Elsevier, vol. 136(C), pages 355-362.
    11. Aldo Alvarez-Risco & Sabina Mlodzianowska & Verónica García-Ibarra & Marc A. Rosen & Shyla Del-Aguila-Arcentales, 2021. "Factors Affecting Green Entrepreneurship Intentions in Business University Students in COVID-19 Pandemic Times: Case of Ecuador," Sustainability, MDPI, vol. 13(11), pages 1-16, June.
    12. Sophie Boutillier, 2019. "Small Entrepreneurship, Knowledge and Social Resources in a Heavy Industrial Territory. The Case of Eco-Innovations in Dunkirk, North of France," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 10(3), pages 997-1018, September.
    13. Valbona Gjini & Lucian Koprencka, 2018. "Relationship Between Economic Factors and Non-Performing Loans- the Case of Albania," European Journal of Economics and Business Studies Articles, Revistia Research and Publishing, vol. 4, ejes_v4_i.
    14. Gabriele Santoro & Alberto Ferraris & Elisa Giacosa & Guido Giovando, 2018. "How SMEs Engage in Open Innovation: a Survey," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 9(2), pages 561-574, June.
    15. Anand Chand & Suwastika Naidu, 2017. "Health Care Service Quality and Availability of Skilled Health Workforce: A Panel Data Modelling of the UK, USA and Israel," Modern Applied Science, Canadian Center of Science and Education, vol. 11(10), pages 152-152, October.
    16. Călin Florin Băban & Marius Băban, 2022. "An Orchestration Perspective on Open Innovation between Industry–University: Investigating Its Impact on Collaboration Performance," Mathematics, MDPI, vol. 10(15), pages 1-23, July.
    17. Carayannis, Elias G. & Grigoroudis, Evangelos & Wurth, Bernd, 2022. "OR for entrepreneurial ecosystems: A problem-oriented review and agenda," European Journal of Operational Research, Elsevier, vol. 300(3), pages 791-808.
    18. Elias G. Carayannis & Alexey E. Cherepovitsyn & Alina A. Ilinova, 2017. "Sustainable Development of the Russian Arctic zone energy shelf: the Role of the Quintuple Innovation Helix Model," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 8(2), pages 456-470, June.
    19. Ebru Dilan & Mehmet N. Aydin, 2019. "An Integrated Framework for Examining Innovation Alignment in Organizations," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(04), pages 1-28, June.
    20. Pasquale Del Vecchio & Gianluca Elia & Valentina Ndou & Giustina Secundo & Fabrizio Specchia, 2017. "Living Lab as an Approach to Activate Dynamic Innovation Ecosystems and Networks: An Empirical Study," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 14(05), pages 1-18, October.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:jknowl:v:10:y:2019:i:2:d:10.1007_s13132-017-0472-2. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.