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IT and tourism: still a hot topic, but do not forget IT

Author

Listed:
  • Julia Neidhardt

    (TU Wien)

  • Hannes Werthner

    (TU Wien)

Abstract

More and more aspects of our life “move” to the Web. The Web and the Internet, as the underlying information infrastructure and “machine”, can be considered as a mirror of the “real” physical world. However, the Web is not only reflecting this world, it is obviously also transforming it, where it is increasingly hard to distinguish between the physical and the virtual. It acts both as an enabler and driver of new, technical, economic and societal developments. With recent achievements in areas such as machine learning, Internet of Things or artificial intelligence (or rather intelligent assistance—a probably more appropriate term), we see the power of computer science. In this short comment, we argue that IT and tourism is still a hot topic, also or especially from a scientific point of view. However, from this latter point of view this might change, and we claim that, in order to prevent the field from becoming insignificant, more emphasis must be put on technical and formal aspects of science. We do not know the future, we are not “futurologists” (In a marketing note of an innovation and technology conference, the organizers even wanted to provide a look beyond the future—we have no idea how this nonsense could be done!), but we take the freedom to highlight some issues, which we consider to be important—in particular since one of the authors has a background of driving the field for nearly 30 years.

Suggested Citation

  • Julia Neidhardt & Hannes Werthner, 2018. "IT and tourism: still a hot topic, but do not forget IT," Information Technology & Tourism, Springer, vol. 20(1), pages 1-7, December.
    • Handle: RePEc:spr:infott:v:20:y:2018:i:1:d:10.1007_s40558-018-0115-x
    DOI: 10.1007/s40558-018-0115-x
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    Citations

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    Cited by:

    1. Ulrike Gretzel & Matthias Fuchs & Rodolfo Baggio & Wolfram Hoepken & Rob Law & Julia Neidhardt & Juho Pesonen & Markus Zanker & Zheng Xiang, 2020. "e-Tourism beyond COVID-19: a call for transformative research," Information Technology & Tourism, Springer, vol. 22(2), pages 187-203, June.
    2. Valeriano Piñeiro-Naval & Paulo Serra, 2019. "How Do Destinations Frame Cultural Heritage? Content Analysis of Portugal’s Municipal Websites," Sustainability, MDPI, vol. 11(4), pages 1-18, February.
    3. Foris Diana & Matei Cristina-Alexandra & Foris Tiberiu, 2021. "Exploring Solutions and the Role of GDS Technology in Crossing the Current Pandemic Context in Tourism," European Journal of Tourism, Hospitality and Recreation, Sciendo, vol. 11(1), pages 91-101, December.
    4. Iwona Bak & Emilia Barej-Kaczmarek & Piotr Sulikowski, 2022. "Impact of Information and Communication Technologies on the Tourism Sector," European Research Studies Journal, European Research Studies Journal, vol. 0(3), pages 595-606.
    5. Arturo Molina-Collado & Mar Gómez-Rico & Marianna Sigala & María Victoria Molina & Evangelina Aranda & Yolanda Salinero, 2022. "Mapping tourism and hospitality research on information and communication technology: a bibliometric and scientific approach," Information Technology & Tourism, Springer, vol. 24(2), pages 299-340, June.
    6. Cristina Figueroa-Domecq & Jesús Palomo & Mª Dolores Flecha-Barrio & Mónica Segovia-Pérez, 2020. "Technology double gender gap in tourism business leadership," Information Technology & Tourism, Springer, vol. 22(1), pages 75-106, March.

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