IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v11y2019i4p947-d205373.html
   My bibliography  Save this article

How Do Destinations Frame Cultural Heritage? Content Analysis of Portugal’s Municipal Websites

Author

Listed:
  • Valeriano Piñeiro-Naval

    (LabCom.IFP―Communication, Philosophy and Humanities, Faculty of Arts and Letters, University of Beira Interior, Rua Marquês D’Ávila e Bolama, 6201-001 Covilhã, Portugal)

  • Paulo Serra

    (LabCom.IFP―Communication, Philosophy and Humanities, Faculty of Arts and Letters, University of Beira Interior, Rua Marquês D’Ávila e Bolama, 6201-001 Covilhã, Portugal)

Abstract

In the current media context, heavily influenced by information and communication technologies, tourism destinations have a need to promote the most outstanding aspects of their cultures to attract the visitors who stimulate their economies. Websites are one of the tools available to carry out this task and they must be designed to communicate the destinations’ heritages persuasively to a worldwide audience. Taking these premises into consideration, the objective of this research is to analyze the cultural heritage content on Portugal’s municipal websites. The specific goals are to classify the most recurrent heritage elements and detect how they frame identity based on the ‘local-global dialectic’. The results show that the heritage discourse is built on the selection of certain aspects—namely, culinary and architectural assets—which are emphasized through the combined use of local and national frames that strengthen the municipalities’ particular values but also the fact that they are integrated into a broader and unified whole: Portugal.

Suggested Citation

  • Valeriano Piñeiro-Naval & Paulo Serra, 2019. "How Do Destinations Frame Cultural Heritage? Content Analysis of Portugal’s Municipal Websites," Sustainability, MDPI, vol. 11(4), pages 1-18, February.
  • Handle: RePEc:gam:jsusta:v:11:y:2019:i:4:p:947-:d:205373
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/11/4/947/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/11/4/947/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Stepchenkova, Svetlana & Zhan, Fangzi, 2013. "Visual destination images of Peru: Comparative content analysis of DMO and user-generated photography," Tourism Management, Elsevier, vol. 36(C), pages 590-601.
    2. Lee, Woojin & Gretzel, Ulrike, 2012. "Designing persuasive destination websites: A mental imagery processing perspective," Tourism Management, Elsevier, vol. 33(5), pages 1270-1280.
    3. Shafaqat Mehmood & Changyong Liang & Dongxiao Gu, 2018. "Heritage Image and Attitudes toward a Heritage Site: Do They Really Mediate the Relationship between User-Generated Content and Travel Intentions toward a Heritage Site?," Sustainability, MDPI, vol. 10(12), pages 1-26, November.
    4. Carles Manera & Elisabeth Valle, 2018. "Tourist Intensity in the World, 1995–2015: Two Measurement Proposals," Sustainability, MDPI, vol. 10(12), pages 1-20, December.
    5. Craig Standing & Jean‐pierre Tang‐taye & Michel Boyer, 2014. "The Impact of the Internet in Travel and Tourism: A Research Review 2001–2010," Post-Print hal-01243414, HAL.
    6. Shahrbanoo Gholitabar & Habib Alipour & Carlos Manuel Martins da Costa, 2018. "An Empirical Investigation of Architectural Heritage Management Implications for Tourism: The Case of Portugal," Sustainability, MDPI, vol. 10(1), pages 1-32, January.
    7. Theresa Karolina Schieder & Asta Adukaite & Lorenzo Cantoni, 2013. "Mobile Apps Devoted to UNESCO World Heritage Sites: A Map," Springer Books, in: Zheng Xiang & Iis Tussyadiah (ed.), Information and Communication Technologies in Tourism 2014, edition 127, pages 17-29, Springer.
    8. Julia Neidhardt & Hannes Werthner, 2018. "IT and tourism: still a hot topic, but do not forget IT," Information Technology & Tourism, Springer, vol. 20(1), pages 1-7, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Mariana Borcoman & Daniela Sorea, 2023. "Ethnic Soups from Rupea Area (Romania) as Resources for Sustainable Local Development," Sustainability, MDPI, vol. 15(2), pages 1-21, January.
    2. Cecilia Pasquinelli & Mariapina Trunfio & Nicola Bellini & Simona Rossi, 2021. "Sustainability in Overtouristified Cities? A Social Media Insight into Italian Branding Responses to Covid-19 Crisis," Sustainability, MDPI, vol. 13(4), pages 1-14, February.
    3. Francisco Antonio dos Anjos & James Kennell, 2019. "Tourism, Governance and Sustainable Development," Sustainability, MDPI, vol. 11(16), pages 1-6, August.
    4. Daniela Sorea & Codrina Csesznek & Gabriela Georgeta Rățulea, 2022. "The Culture-Centered Development Potential of Communities in Făgăraș Land (Romania)," Land, MDPI, vol. 11(6), pages 1-32, June.
    5. Daniela Sorea & Codrina Csesznek, 2020. "The Groups of Caroling Lads from Făgăraș Land (Romania) as Niche Tourism Resource," Sustainability, MDPI, vol. 12(11), pages 1-21, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Li, Qian & Huang, Zhuowei (Joy) & Christianson, Kiel, 2016. "Visual attention toward tourism photographs with text: An eye-tracking study," Tourism Management, Elsevier, vol. 54(C), pages 243-258.
    2. Foroudi, Pantea & Akarsu, Tuğra Nazlı & Ageeva, Elena & Foroudi, Mohammad M. & Dennis, Charles & Melewar, T.C., 2018. "PROMISING THE DREAM: Changing destination image of London through the effect of website place," Journal of Business Research, Elsevier, vol. 83(C), pages 97-110.
    3. Zajadacz Alina & Minkwitz Aleksandra, 2020. "Using Social Media Data to Plan for Tourism," Quaestiones Geographicae, Sciendo, vol. 39(3), pages 125-138, September.
    4. Amar, Jennifer & Droulers, Olivier & Legohérel, Patrick, 2017. "Typography in destination advertising: An exploratory study and research perspectives," Tourism Management, Elsevier, vol. 63(C), pages 77-86.
    5. Arturo Molina-Collado & Mar Gómez-Rico & Marianna Sigala & María Victoria Molina & Evangelina Aranda & Yolanda Salinero, 2022. "Mapping tourism and hospitality research on information and communication technology: a bibliometric and scientific approach," Information Technology & Tourism, Springer, vol. 24(2), pages 299-340, June.
    6. Assumpció Huertas & María Isabel Míguez-González & Natàlia Lozano-Monterrubio, 2017. "YouTube usage by Spanish tourist destinations as a tool to communicate their identities and brands," Journal of Brand Management, Palgrave Macmillan, vol. 24(3), pages 211-229, May.
    7. Hung-Ming Tu, 2020. "Sustainable Heritage Management: Exploring Dimensions of Pull and Push Factors," Sustainability, MDPI, vol. 12(19), pages 1-17, October.
    8. Ulrike Gretzel & Matthias Fuchs & Rodolfo Baggio & Wolfram Hoepken & Rob Law & Julia Neidhardt & Juho Pesonen & Markus Zanker & Zheng Xiang, 2020. "e-Tourism beyond COVID-19: a call for transformative research," Information Technology & Tourism, Springer, vol. 22(2), pages 187-203, June.
    9. Georgios Giotis & Evangelia Papadionysiou, 2022. "The Role of Managerial and Technological Innovations in the Tourism Industry: A Review of the Empirical Literature," Sustainability, MDPI, vol. 14(9), pages 1-20, April.
    10. Isaac Taberner & Albert Juncà, 2021. "Small-Scale Sport Events as Place Branding Platforms: A Content Analysis of Osona’s Projected Destination Image through Event-Related Pictures on Instagram," Sustainability, MDPI, vol. 13(21), pages 1-21, November.
    11. Assumpció Huertas & Antonio Moreno & Jordi Pascual, 2021. "Place Branding for Smart Cities and Smart Tourism Destinations: Do They Communicate Their Smartness?," Sustainability, MDPI, vol. 13(19), pages 1-18, October.
    12. Heller, Jonas & Chylinski, Mathew & de Ruyter, Ko & Mahr, Dominik & Keeling, Debbie I., 2019. "Let Me Imagine That for You: Transforming the Retail Frontline Through Augmenting Customer Mental Imagery Ability," Journal of Retailing, Elsevier, vol. 95(2), pages 94-114.
    13. Sajid Rahman Khattak & Muhammad Nouman & Muhammad Fayaz & Laura Mariana Cismaș & Lucia Negruț & Constantin Viorel Negruț & Sultan Salem, 2021. "Corporate Social Responsibility and Employee Green Behavior in the Hospitality Industry: A Cross-Country Study," Sustainability, MDPI, vol. 13(19), pages 1-15, September.
    14. Christina Katsikari & Leonidas Hatzithomas & Thomas Fotiadis & Dimitrios Folinas, 2020. "Push and Pull Travel Motivation: Segmentation of the Greek Market for Social Media Marketing in Tourism," Sustainability, MDPI, vol. 12(11), pages 1-18, June.
    15. Palazzo, Maria & Vollero, Agostino & Vitale, Pierluigi & Siano, Alfonso, 2021. "Urban and rural destinations on Instagram: Exploring the influencers’ role in #sustainabletourism," Land Use Policy, Elsevier, vol. 100(C).
    16. Houliston, Linda & Ivanov, Stanislav Hristov & Webster, Craig, 2020. "Nationalism in official tourism websites of Balkan countries: a multimodal analysis," SocArXiv px8ak, Center for Open Science.
    17. Marcello Mariani, 2020. "Web 2.0 and Destination Marketing: Current Trends and Future Directions," Sustainability, MDPI, vol. 12(9), pages 1-17, May.
    18. Nuno Antonio & Marisol B. Correia & Filipa Perdigão Ribeiro, 2020. "Exploring User-Generated Content for Improving Destination Knowledge: The Case of Two World Heritage Cities," Sustainability, MDPI, vol. 12(22), pages 1-19, November.
    19. Grigore Vasile Herman & Corina Florina Tătar & Marcu Simion Stașac & Victor Lucian Cosman, 2023. "Exploring the Relationship between Tourist Perception and Motivation at a Museum Attraction," Sustainability, MDPI, vol. 16(1), pages 1-14, December.
    20. Mak, Athena H.N., 2017. "Online destination image: Comparing national tourism organisation's and tourists' perspectives," Tourism Management, Elsevier, vol. 60(C), pages 280-297.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:11:y:2019:i:4:p:947-:d:205373. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.