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The impact of RFID technology on warehouse process innovation: A pilot project in the TPL industry

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  • Samuel Fosso Wamba

    (University of Wollongong)

  • Akemi Takeoka Chatfield

    (University of Wollongong)

Abstract

Using the value chain model which provides a process view, this longitudinal case study and simulation modeling analysis of a Canadian third-party logistics (TPL) supply chain provides some empirical support for the enabling role of RFID technology in effecting warehouse process innovation and optimization for the focal TPL firm. However, the findings of our study also reveal the RFID technology implementation costs as the key inhibitor of RFID widespread adoption and usage among suppliers. This, in turn, precluded the focal TPL firm from implementing the best optimum RFID solution to create better business value from the RFID project.

Suggested Citation

  • Samuel Fosso Wamba & Akemi Takeoka Chatfield, 2011. "The impact of RFID technology on warehouse process innovation: A pilot project in the TPL industry," Information Systems Frontiers, Springer, vol. 13(5), pages 693-706, November.
    • Handle: RePEc:spr:infosf:v:13:y:2011:i:5:d:10.1007_s10796-010-9246-0
    DOI: 10.1007/s10796-010-9246-0
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    References listed on IDEAS

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    3. Fosso Wamba, Samuel & Lefebvre, Louis A. & Bendavid, Ygal & Lefebvre, Élisabeth, 2008. "Exploring the impact of RFID technology and the EPC network on mobile B2B eCommerce: A case study in the retail industry," International Journal of Production Economics, Elsevier, vol. 112(2), pages 614-629, April.
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    Cited by:

    1. Joseph Barjis & Ashish Gupta & Ramesh Sharda, 2011. "Knowledge work and communication challenges in networked enterprises," Information Systems Frontiers, Springer, vol. 13(5), pages 615-619, November.
    2. Kateryna Czerniachowska & Radosław Wichniarek & Krzysztof Żywicki, 2023. "A Model for an Order-Picking Problem with a One-Directional Conveyor and Buffer," Sustainability, MDPI, vol. 15(18), pages 1-18, September.
    3. Nilgun Fescioglu-Unver & Sung Hee Choi & Dongmok Sheen & Soundar Kumara, 2015. "RFID in production and service systems: Technology, applications and issues," Information Systems Frontiers, Springer, vol. 17(6), pages 1369-1380, December.
    4. Chulhwan Chris Bang, 2015. "Information systems frontiers: Keyword analysis and classification," Information Systems Frontiers, Springer, vol. 17(1), pages 217-237, February.

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