IDEAS home Printed from https://ideas.repec.org/a/spr/grdene/v31y2022i3d10.1007_s10726-021-09758-7.html
   My bibliography  Save this article

Analytical Comparison of Clustering Techniques for the Recognition of Communication Patterns

Author

Listed:
  • Muhammed-Fatih Kaya

    (University of Hohenheim)

  • Mareike Schoop

    (University of Hohenheim)

Abstract

The systematic processing of unstructured communication data as well as the milestone of pattern recognition in order to determine communication groups in negotiations bears many challenges in Machine Learning. In particular, the so-called curse of dimensionality makes the pattern recognition process demanding and requires further research in the negotiation environment. In this paper, various selected renowned clustering approaches are evaluated with regard to their pattern recognition potential based on high-dimensional negotiation communication data. A research approach is presented to evaluate the application potential of selected methods via a holistic framework including three main evaluation milestones: the determination of optimal number of clusters, the main clustering application, and the performance evaluation. Hence, quantified Term Document Matrices are initially pre-processed and afterwards used as underlying databases to investigate the pattern recognition potential of clustering techniques by considering the information regarding the optimal number of clusters and by measuring the respective internal as well as external performances. The overall research results show that certain cluster separations are recommended by internal and external performance measures by means of a holistic evaluation approach, whereas three of the clustering separations are eliminated based on the evaluation results.

Suggested Citation

  • Muhammed-Fatih Kaya & Mareike Schoop, 2022. "Analytical Comparison of Clustering Techniques for the Recognition of Communication Patterns," Group Decision and Negotiation, Springer, vol. 31(3), pages 555-589, June.
    • Handle: RePEc:spr:grdene:v:31:y:2022:i:3:d:10.1007_s10726-021-09758-7
    DOI: 10.1007/s10726-021-09758-7
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10726-021-09758-7
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10726-021-09758-7?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Wendi L. Adair & Jeanne M. Brett, 2005. "The Negotiation Dance: Time, Culture, and Behavioral Sequences in Negotiation," Organization Science, INFORMS, vol. 16(1), pages 33-51, February.
    2. Tran, Thanh N. & Wehrens, Ron & Buydens, Lutgarde M.C., 2006. "KNN-kernel density-based clustering for high-dimensional multivariate data," Computational Statistics & Data Analysis, Elsevier, vol. 51(2), pages 513-525, November.
    3. Mareike Schoop & Marije Amelsvoort & Johannes Gettinger & Michael Koerner & Sabine T. Koeszegi & Per Wijst, 2014. "The Interplay of Communication and Decisions in Electronic Negotiations: Communicative Decisions or Decisive Communication?," Group Decision and Negotiation, Springer, vol. 23(2), pages 167-192, March.
    4. Rudolf Vetschera, 2016. "Concessions Dynamics in Electronic Negotiations: A Cross-Lagged Regression Analysis," Group Decision and Negotiation, Springer, vol. 25(2), pages 245-265, March.
    5. Mareike Schoop, 2021. "Negotiation communication revisited," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 29(1), pages 163-176, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Muhammed-Fatih Kaya, 2022. "Pattern Labelling of Business Communication Data," Group Decision and Negotiation, Springer, vol. 31(6), pages 1203-1234, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Muhammed-Fatih Kaya, 2022. "Pattern Labelling of Business Communication Data," Group Decision and Negotiation, Springer, vol. 31(6), pages 1203-1234, December.
    2. Junjun Cheng, 2020. "Bidirectional Relationship Progression in Buyer–Seller Negotiations: Evidence from South Korea," Group Decision and Negotiation, Springer, vol. 29(2), pages 293-320, April.
    3. Rudolf Vetschera, 2016. "Concessions Dynamics in Electronic Negotiations: A Cross-Lagged Regression Analysis," Group Decision and Negotiation, Springer, vol. 25(2), pages 245-265, March.
    4. Brett, Jeanne & Thompson, Leigh, 2016. "Negotiation," Organizational Behavior and Human Decision Processes, Elsevier, vol. 136(C), pages 68-79.
    5. Jennifer D. Parlamis & Ingmar Geiger, 2015. "Mind the Medium: A Qualitative Analysis of Email Negotiation," Group Decision and Negotiation, Springer, vol. 24(2), pages 359-381, March.
    6. Michele Griessmair & Johannes Gettinger, 2020. "Take the Right Turn: The Role of Social Signals and Action–Reaction Sequences in Enacting Turning Points in Negotiations," Group Decision and Negotiation, Springer, vol. 29(3), pages 425-459, June.
    7. Marina Sokolova & Guy Lapalme, 2012. "How Much Do We Say? Using Informativeness of Negotiation Text Records for Early Prediction of Negotiation Outcomes," Group Decision and Negotiation, Springer, vol. 21(3), pages 363-379, May.
    8. Ott, Ursula F. & Prowse, Peter & Fells, Ray & Rogers, Helen, 2016. "The DNA of negotiations as a set theoretic concept: A theoretical and empirical analysis," Journal of Business Research, Elsevier, vol. 69(9), pages 3561-3571.
    9. Mareike Schoop, 2021. "Negotiation communication revisited," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 29(1), pages 163-176, March.
    10. Christian Stummer & Ayşegül Engin, 2021. "A tribute to Rudolf Vetschera," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 29(1), pages 1-6, March.
    11. Johannes Gettinger & Michael Filzmoser & Sabine T. Koeszegi, 2016. "Why can’t we settle again? Analysis of factors that influence agreement prospects in the post-settlement phase," Journal of Business Economics, Springer, vol. 86(4), pages 413-440, May.
    12. Michele Griessmair & Daniel Druckman, 2018. "To Match or Not to Match? Reactions to Turning Points in Negotiation," Group Decision and Negotiation, Springer, vol. 27(1), pages 61-83, February.
    13. Brian Klaas & Anna-Katherine Ward, 2015. "Formal, Justice-Oriented Voice in the Nonunion Firm: Who Speaks Up and When?," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 54(2), pages 321-356, April.
    14. Harri T. Luomala & Rajesh Kumar & J. D. Singh & Matti Jaakkola, 2015. "When an Intercultural Business Negotiation Fails: Comparing the Emotions and Behavioural Tendencies of Individualistic and Collectivistic Negotiators," Group Decision and Negotiation, Springer, vol. 24(3), pages 537-561, May.
    15. William W. Baber, 2018. "Identifying Macro Phases Across the Negotiation Lifecycle," Group Decision and Negotiation, Springer, vol. 27(6), pages 885-903, December.
    16. Yunxia Zhu, 2009. "Managing Business Relationships in New Zealand and China," Management International Review, Springer, vol. 49(2), pages 225-248, April.
    17. San Martin, Alvaro & Swaab, Roderick I. & Sinaceur, Marwan & Vasiljevic, Dimitri, 2015. "The double-edged impact of future expectations in groups: Minority influence depends on minorities’ and majorities’ expectations to interact again," Organizational Behavior and Human Decision Processes, Elsevier, vol. 128(C), pages 49-60.
    18. He, Shawei, 2022. "A time sensitive graph model for conflict resolution with application to international air carbon negotiation," European Journal of Operational Research, Elsevier, vol. 302(2), pages 652-670.
    19. Donghee Han & Hyewon Park & Seung-Yoon Rhee, 2021. "The Role of Regulatory Focus and Emotion Recognition Bias in Cross-Cultural Negotiation," Sustainability, MDPI, vol. 13(5), pages 1-20, March.
    20. Roger Volkema, 2012. "Understanding initiation behavior in Brazilian negotiations: an analysis of four regional subcultures," Brazilian Business Review, Fucape Business School, vol. 9(2), pages 88-108, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:grdene:v:31:y:2022:i:3:d:10.1007_s10726-021-09758-7. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.