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Data-Driven Phase Analysis of E-negotiations: An Exemplary Study of Synchronous and Asynchronous Negotiations

Author

Listed:
  • Sabine T. Koeszegi

    (University of Vienna)

  • Eva-Maria Pesendorfer

    (University of Vienna)

  • Rudolf Vetschera

    (University of Vienna)

Abstract

In this empirical study, we present a new method for analyzing coded and categorized data of negotiation protocols. By applying a data-driven identification of negotiation phases we are able to identify endogenous dynamics of negotiation processes and to combine advantages of both, episodic and stage models of phase analysis. We present an exemplary study in which we compare processes of synchronous and asynchronous electronic negotiations. This analysis shows that, while synchronous negotiations follow a phase model similar to sequential stage models as discussed for face-to-face negotiations, asynchronous negotiations show less evidence of such a structure.

Suggested Citation

  • Sabine T. Koeszegi & Eva-Maria Pesendorfer & Rudolf Vetschera, 2011. "Data-Driven Phase Analysis of E-negotiations: An Exemplary Study of Synchronous and Asynchronous Negotiations," Group Decision and Negotiation, Springer, vol. 20(4), pages 385-410, July.
    • Handle: RePEc:spr:grdene:v:20:y:2011:i:4:d:10.1007_s10726-008-9115-0
    DOI: 10.1007/s10726-008-9115-0
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    References listed on IDEAS

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    1. Wendi L. Adair & Jeanne M. Brett, 2005. "The Negotiation Dance: Time, Culture, and Behavioral Sequences in Negotiation," Organization Science, INFORMS, vol. 16(1), pages 33-51, February.
    2. Eva-Maria Pesendorfer & Sabine T. Koeszegi, 2006. "Hot Versus Cool Behavioural Styles in Electronic Negotiations: The Impact of Communication Mode," Group Decision and Negotiation, Springer, vol. 15(2), pages 141-155, March.
    3. Katharina J. Srnka & Sabine t. Koeszegi, 2007. "From Words to Numbers: How to Transform Qualitative Data into Meaningful Quantitative Results," Schmalenbach Business Review (sbr), LMU Munich School of Management, vol. 59(1), pages 29-57, January.
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    Cited by:

    1. Ingmar Geiger, 2020. "From Letter to Twitter: A Systematic Review of Communication Media in Negotiation," Group Decision and Negotiation, Springer, vol. 29(2), pages 207-250, April.
    2. Jennifer D. Parlamis & Ingmar Geiger, 2015. "Mind the Medium: A Qualitative Analysis of Email Negotiation," Group Decision and Negotiation, Springer, vol. 24(2), pages 359-381, March.
    3. William W. Baber, 2018. "Identifying Macro Phases Across the Negotiation Lifecycle," Group Decision and Negotiation, Springer, vol. 27(6), pages 885-903, December.
    4. Christoph Laubert & Jennifer Parlamis, 2019. "Are You Angry (Happy, Sad) or Aren’t You? Emotion Detection Difficulty in Email Negotiation," Group Decision and Negotiation, Springer, vol. 28(2), pages 377-413, April.
    5. Christian NÃSULEA & Flavia STOIAN & Daniela Nicoleta MEDIN?U, 2015. "Financial Effectiveness of Negotiation Support Systems," Economia. Seria Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 18(1), pages 17-26, June.
    6. Jorge E. Hernández & Josefa Mula & Raúl Poler & Andrew C. Lyons, 2014. "Collaborative Planning in Multi-tier Supply Chains Supported by a Negotiation-Based Mechanism and Multi-agent System," Group Decision and Negotiation, Springer, vol. 23(2), pages 235-269, March.

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