Exploring usage continuance of e-negotiation systems: expectation and disconfirmation approach
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DOI: 10.1007/s10726-007-9082-x
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- Jaekyeong Kim & Ilyoung Choi & Qinglong Li, 2021. "Customer Satisfaction of Recommender System: Examining Accuracy and Diversity in Several Types of Recommendation Approaches," Sustainability, MDPI, vol. 13(11), pages 1-20, May.
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Keywords
Expectation-disconfirmation theory; E-negotiation systems; Continuance intention; Continuance usage; User satisfaction; Negotiation support systems;All these keywords.
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